20 publicaciones de empleo destacadas de it technical support en málaga, an (¡Están contratando!)

2nd and 3rd Level IT Support Technician
Drees & Sommer SE —Málaga, Málaga provincia
- Media jornada
- Teletrabajo
- Azure
- Inglés
- Sistema operativo Windows
- Programa de recomendación
Android Developer (Hybrid - Malaga)
Betsson Group —Málaga, Málaga provincia
- DevOps
- Oficina
- Desarrollo de software
- Seguro de vida
- Programa de recomendación
Solicitud rápida
AI-Assisted Code Analyst (Java | Spring Boot | AI Tools)
Talan —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
- Español
- Oracle
- Informática
- Seguro de vida
Solicitud rápida
1d
Renewal Specialist (English - speaking) - Hybrid - Cloud Solutions -MV02
Concentrix —Benalmádena Costa, Málaga provincia
- 25.000 € al año
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Ventas
IT Delivery Lead
Vodafone —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Informática
- PMP
- DevOps
- Seguro de vida
- Plan de pensiones
Machine Learning Ops and Data Engineer
Avarda Group —Málaga, Málaga provincia
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Solicitud rápida
Technical Support Advisor - Danish - Malaga
JUJUR —Benalmádena Costa, Málaga provincia
- Jornada completa
- Inglés
- Oficina
- Sistema operativo Windows
Operations Software Engineer
FMIT Group —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Grado
Technical Lead – Full Stack Java Engineer
Talan —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
- Oracle
- DevOps
- Inglés
Solicitud rápida
Technical Support Advisor (Danish -speaking) On Site - Audiovisual Entertainment TV02
Concentrix —Benalmádena Costa, Málaga provincia
- 24.863,57 € al año
- Jornada completa
- Inglés
- Microsoft Office
QA Engineer
Rindus —Málaga, Málaga provincia
- Jornada completa
- Azure
- DevOps
- Inglés
Junior Demand Manager & Solution Analyst
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Informática
- Inglés
- SQL
- Programa de recomendación
Hardware Electronic Engineer
Clue —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
IT Service Manager
Rindus —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
- Gestión de conflictos
14d
Systems Engineer
Summa Communications —Málaga, Málaga provincia
- Jornada completa
- Ventas
- Grado
- Scripting
Junior Specialist - Global IT Procurement
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Inglés
- Microsoft Office
- Programa de recomendación
Head of Engineering - Campaign & Rewards
Betsson Group —Málaga, Málaga provincia
- Azure
- Inglés
- Oficina
Solicitud rápida
11d
Core Ledger Specialist
Avarda Group —Málaga, Málaga provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
Solicitud rápida
6d
Solutions Architect
The Workshop —Málaga, Málaga provincia
- Trabajo híbrido
- DevOps
- Oficina
- Desarrollo de software
- Teletrabajo opcional
- Abono gimnasio
Staff Backend Engineer - Sports
LeoVegas Mobile Gaming Group —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Java
- Seguro de vida
Solicitud rápida
11d

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2nd and 3rd Level IT Support Technician

Drees & Sommer SE -
Málaga, Málaga provincia

Solicitar ahora

Detalles del empleo

Media jornada | Jornada completa

Beneficios

Programa de recomendación

Cualificaciones

Azure
Inglés
Sistema operativo Windows
Soporte informático
Linux

Descripción completa del empleo

Experience Level

Experienced professional

Area

Location

Calle Trinidad Grund 12, 29001 Málaga

Employment Type

Full-time and Part-time

Company

Drees & Sommer Digital Services

Start Date

By arrangement

We are looking for a Level 2 / Level 3IT Support Technician to join our IT team in a fully remote role. The position provides advanced technical support to internal users across different countries and global regions, while also contributing to system administration and network operations to ensure stable and secure IT services.

Due to the international scope of the role, working hours are not fixed and may include evening, night, weekend, or rotating shifts, depending on the regions being supported.

YOUR TASKS

Key Responsibilities

Provide Level 2 and Level 3 IT support to internal users via ticketing systems, email, and remote support tools.
Support users located in multiple countries and time zones.
Diagnose and resolve advanced hardware, software, operating system, and connectivity issues.
Perform system administration tasks, including user environments, servers, and core IT services.
Provide network support, including troubleshooting LAN/WAN, VPN, DNS, DHCP, and connectivity issues.
Document incidents, requests, and resolutions accurately in the IT ticketing tool.
Escalate critical or complex issues to specialized teams or vendors when required.
Support user onboarding and offboarding (accounts, permissions, devices, access).
Follow IT procedures, standards, and security policies.
Contribute to improving support processes, system reliability, and user experience.

Working Model & Schedule

Fully remote position.
Shift-based role with no fixed working hours.
Availability to work evenings, night shifts, weekends, and on-call rotations, depending on business and regional needs.
Shift planning will be organized in advance according to operational requirements.

Technical additions

System Administration (Windows / basic Linux environments)
Active Directory / Azure AD
Network administration fundamentals
VPN, DNS, DHCP, and connectivity troubleshooting
Microsoft 365 administration
Endpoint and system troubleshooting

Ticket handling

SLAs and escalation management
Advanced incident prioritization based on urgency and business impact
Ownership of tickets through full resolution
Root cause analysis and continuous improvement

Knowledge base / documentation

Maintaining and updating FAQs, runbooks, procedures, and standard solutions
Documenting recurring incidents and resolutions
Supporting knowledge sharing within the IT team

YOUR PROFILE

Minimum 5 years of experience in IT Support, Service Desk, Systems Administration, or similar roles.
Proven experience working at Level 2 / Level 3 support.
Strong communication and problem-solving skills.
A HIGH LEVEL OF ENGLISH (C1) IS REQUIERED FOR THIS POSITION.
Willingness and availability to work in a fully remote, shift-based environment with non-fixed schedules, including night shifts.

YOUR ADVANTAGES

To ensure your work-life balance, we offer the option of mobile working

We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy

We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy

Employees benefit from tax advantages related to their commuting expenses for the office

Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme

Supporting career and family by receiving tax benefits for kindergarten expenses

Solicitar ahora

Refina tu búsqueda

it technical support empleos en málaga, an

2nd and 3rd Level IT Support Technician

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Renewal Specialist (English - speaking) - Hybrid - Cloud Solutions -MV02

IT Delivery Lead

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Technical Support Advisor - Danish - Malaga

Operations Software Engineer

Technical Lead – Full Stack Java Engineer

Technical Support Advisor (Danish -speaking) On Site - Audiovisual Entertainment TV02

QA Engineer

Junior Demand Manager & Solution Analyst

Hardware Electronic Engineer

IT Service Manager

Systems Engineer

Junior Specialist - Global IT Procurement

Head of Engineering - Campaign & Rewards

Core Ledger Specialist

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Staff Backend Engineer - Sports

Quiero recibir la alerta de empleo más reciente de it technical support en málaga, an

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