20 publicaciones de empleo destacadas de application consultant en madrid, md (¡Están contratando!)

Customer Support Consultant (m/f/d)
Infront Financial Technology GmbH —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
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egg —Madrid, Madrid provincia
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9d
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Accenture —Madrid, Madrid provincia
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- Microsoft Powerpoint
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Hudson Global Scholars —Madrid, Madrid provincia
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4d
Sustainability Consultant
AECOM —Madrid, Madrid provincia
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- Jornada completa
- Microsoft Powerpoint
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1d
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Solution Consultant
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Intel Client Technologist &Technical Sales Support
Lenovo —Madrid, Madrid provincia
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The Reuse Company —Madrid, Madrid provincia
- Jornada completa
- Informática
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SAP QM Consultant
Accenture —Madrid, Madrid provincia
- Jornada completa
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Development Associate R0196111 Madrid Corporate Office Madrid, Madrid Full time
Greystar —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
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Catenon Internal Jobs —Madrid, Madrid provincia
- Trabajo híbrido
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VML/WPP Enterprise Solutions —Madrid, Madrid provincia
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Application support Consultant Linux and Oracle
Nextlane —Madrid, Madrid provincia
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3DExperience E2E Testing Consultant
Capgemini —Madrid, Madrid provincia
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Customer Support Consultant (m/f/d)

Infront Financial Technology GmbH -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Jira
Inglés
REST
Help desk

Descripción completa del empleo

General information

Reference

2026-807

Position description

Job title

Customer Support Consultant (m/f/d)

Contract type

1 = fulltime - unlimited

About Infront

At Infront, we are committed to fostering an inclusive workplace, recognizing our diverse team as one of our most valuable assets.

For 25 years, Infront has been empowering financial market experts to make faster, smarter, compliant decisions. Over time, we have expanded our foundation by bringing together companies with more than 75 years of combined market experience and trust. All these years on, we're still building. Opening our new Madrid office this summer marks an exciting next chapter, and we're growing our team in order to write it.

Our strength lies in market data, delivering reliable, accurate information through a powerful suite of tools, spanning Data Intelligence, Wealth Management solutions, and Trading & Investor solutions, that our users depend on every day. Today, we are one of Europe’s leading providers of market data and financial software, helping professionals navigate markets with confidence and speed.

About the Role

Are you passionate about financial markets, technology, and delivering exceptional client experiences? We're looking for a Client Service Specialist to become a trusted partner to professional clients, including banks, brokers, and financial institutions using our cutting-edge trading and market data solutions.

In this role, you'll combine your knowledge of financial markets with strong technical problem-solving skills to help clients maximise the value of our products.

You'll be the go-to expert for resolving complex issues, improving client outcomes, and contributing to the evolution of innovative fintech solutions.

Responsabilities

Be the first point of contact for clients, delivering fast, professional support across phone, email, and chat
Troubleshoot and resolve trading, market data, and technical issues, often at first contact
Own support cases end-to-end, ensuring smooth resolution and clear communication
Escalate complex issues with clear, well-documented tickets (JIRA) when needed
Keep accurate case records and share knowledge across teams
Support client onboarding, training, and product enablement
Build strong client relationships by understanding their workflows and needs
Collaborate with Product, Dev, Ops, Sales, and
Account teams to drive great outcomes
Assist with product testing, releases, and quality checks before go-live
Gather client feedback to improve products and services
Contribute to documentation, knowledge bases, and best practices

Who you are

Basic understanding of financial products and market data platforms, with a strong eagerness to learn and quickly become proficient in Infront's software products
Excellent interpersonal and communication skills to build trust and maintain clear, professional client interactions
Ability to work independently, manage a caseload of support tickets efficiently, and prioritize tasks in a fast-paced help desk environment
Strong customer service orientation with the capability to accurately assess client inquiries, provide first-level support, and escalate complex issues appropriately
Proven problem-solving skills with a structured and analytical approach to issue resolution
Fluent in English, both written and spoken
You are curious, proactive, and motivated to continuously develop your knowledge while helping clients maximize the value of Infront's solutions

Our offer

Health & wellness: Benefit from wellbeing initiatives tailored to local needs, including access to an employee assistance programme that provides confidential support to employees and their families.
Holiday: Enjoy competitive holiday entitlement aligned with local markets, so you can rest and recharge.
Remote work: Enjoy the opportunity to work one day a week from home, with flexible working hours where possible. You may also request to work up to four weeks per year from a different location.
Learning & development: Support your career progression with access to learning resources, ongoing conversations with your manager, and opportunities to share the knowledge you gain with your team.
Culture & impact: Be part of an international team with a startup mindset and play a key role in making a meaningful impact.
Our offices: Work from Europe’s leading financial centres and be at the heart of where finance happens.

Additional notes

All candidates selected for employment are subject to Pre-Employment Screening. This process includes professional reference and background checks conducted by our third-party partner, ZINC. These screenings are part of our commitment to ensuring a secure, compliant, and trustworthy workplace.
This position will be based in our office in Madrid, and we can only consider applications from candidates who are already based in Madrid and who are eligible to work in Spain and do not require sponsorship for a work permit.
We kindly ask that you submit your CV in English.

Position location

Job location

Spain, Madrid

Company

Infront ASA (NOR)

Candidate criteria

Languages

English (3- Business fluent)

Handled by

Last name

Pacin

Forename

Lucila

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