20 publicaciones de empleo destacadas de call agent en madrid, md (¡Están contratando!)

Customer Support Agent - Madrid
Once For All - Nalanda —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Guest Relations Agent - The Madrid EDITION
Marriott International, Inc —Madrid, Madrid provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
12d
Call Center Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
7h
Call Center Agent (temporal)
SEK EDUCATION GROUP —Ciudalcampo, Madrid provincia
- CRM software
- Servicio al cliente
- Salesforce
Grabador/a de datos
AUTO1 Group —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Microsoft Excel
Dutch Customer Service Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
5d
Quality Analyst (Sales) - Latvian
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
Quality Analyst (Sales) - French
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
Merchant and Technical Support Agent with German
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina
7h
Quality Analyst (Sales) - Hungarian
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
IT Service Desk Agent - German language support
Gate Gourmet —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Microsoft Office
- Bachillerato
Global Offer Manager - Customer and Enterprise Service Operations (Temporary)
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
7d
Cloud Support Engineer
Platform.sh —Madrid, Madrid provincia
- Turno de 8 horas
- Teletrabajo
- DevOps
- Scripting
- Linux
Solicitud rápida
AI Builder, Emerging Talent - Polish Market
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Inglés
Customer Service Agent- Dutch and French
MSX International —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
AI Builder, Emerging Talent - Italian Market
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Inglés
AI Builder, Emerging Talent - Arabic Market
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Inglés
Workplace Tech Engineer
Mangopay —Madrid, Madrid provincia
- Google Suite
- Inglés
- Oficina
Solicitud rápida
13d
Account Executive DACH
Lighthouse Intelligence Ltd. —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Commercial Sales Development Representative
BLP Digital AG —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Máster
- Grado

Quiero recibir la alerta de empleo más reciente de call agent en madrid, md

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Customer Support Agent - Madrid

Once For All - Nalanda -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Francés
Español
Servicio al cliente
Inglés
Microsoft Office
Experiencia administrativa
Portugués
Italiano

Descripción completa del empleo

About Us

Nalanda is a leading Spanish multinational dedicated to bridging the gap between large companies and their suppliers through an innovative digital platform. Our platform streamlines business processes such as document exchange, purchases, invoices, and vital business information. We specialize in coordinating activities between contractors and their suppliers, minimizing costs, time, and risks, while fostering transparent and effective business relationships.

We are a dynamic, forward-thinking company committed to building an inclusive workplace where talent thrives. At Nalanda, we believe that the development of people drives organizational success. Join us as we continue to build a culture of growth, inclusivity, and excellence.

We are also part of Once For All, an international group with a presence in the UK, France, Latin America, and more than 1,000 people working on digital solutions for supply chain management and regulatory compliance.

Role Summary

We are looking for a highly organized and proactive Customer Support Agent to join our team. You will be responsible for assisting customers via phone, chat, and email, resolving inquiries efficiently while delivering excellent service. This role is central to maintaining customer satisfaction, providing technical support, and ensuring every interaction reflects our company’s values of reliability, empathy, and professionalism.

Key responsibilities

Handle incoming and outgoing customer calls, ensuring prompt and professional responses.
Verifying documentation to ensure requirements are met and provide assistance where needed.
Resolve customer inquiries and complaints through chat and email channels.
Manage and follow up on customer requests to ensure timely and effective resolution.
Provide clear, accurate information to customers, adapting communication to their needs.
Collaborate with other departments to guarantee proper handling of customer issues.
Offer basic technical support, guiding customers through platform use and functionalities.
Maintain up-to-date knowledge of company products, services, and processes.
Contribute to continuous improvement by identifying recurring issues and suggesting solutions.

Qualifications

Previous experience in customer service or administrative support.
Experience in CAE or with CAE platforms is mandatory.
It is desirable to hold a valid disability certificate of 33% or higher.
Ability to manage a high volume of calls with patience and efficiency.
Strong multitasking and organizational skills.
Excellent verbal and written communication abilities.
Solid computer skills and proficiency in Microsoft Office.
Positive attitude, teamwork mindset, and customer-first approach.
Experience with tools such as Odoo is a plus.
Fluent in Spanish and English. Other languages are valuable (Italian, French, Portuguese)

What we offer

Competitive compensation package with an annual salary range of €19,000–€22,000

️ Hybrid work model

️ Flexible benefits

A dynamic and inclusive workplace with opportunities for growth and development

The chance to make a significant impact on our organizational culture and talent strategy

Solicitar ahora

Refina tu búsqueda

call agent empleos en madrid, md

Customer Support Agent - Madrid

Guest Relations Agent - The Madrid EDITION

Call Center Agent

Call Center Agent (temporal)

Grabador/a de datos

Dutch Customer Service Agent

Quality Analyst (Sales) - Latvian

Quality Analyst (Sales) - French

Merchant and Technical Support Agent with German

Quality Analyst (Sales) - Hungarian

IT Service Desk Agent - German language support

Global Offer Manager - Customer and Enterprise Service Operations (Temporary)

Cloud Support Engineer

AI Builder, Emerging Talent - Polish Market

Customer Service Agent- Dutch and French

AI Builder, Emerging Talent - Italian Market

AI Builder, Emerging Talent - Arabic Market

Workplace Tech Engineer

Account Executive DACH

Commercial Sales Development Representative

Quiero recibir la alerta de empleo más reciente de call agent en madrid, md

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