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Business Intelligence Analyst

Verisure -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Power BI
Microsoft Excel
Microsoft SQL Server
Inglés
Tableau
SQL
Grado

Descripción completa del empleo

We are looking for a Business Intelligence Analyst with a curious mindset and a strong appreciation for the power of accurate data to join our Madrid-based Data & Analytics team.

This is an exciting opportunity to join a growing team in the leading provider of professionally monitored alarms for residential households and small businesses in Europe & LatAm.

Over the past years, Verisure has experienced exceptional and resilient growth, supported by continuous innovation, a sophisticated go-to-market model, and strong expansion across Europe and Latin America. Our Data & Analytics function plays a critical role in enabling this growth by turning data into actionable insights that drive better decision-making across the business.

The company’s success depends on its people, and it invests in them every day. Working with Verisure means being part of an industry-leading, world-class company with a strong entrepreneurial spirit.

What you’ll do:

Drive insights that matter
Cut through complexity to identify trends, risks, and opportunities. Translate business challenges into sharp insights and actionable recommendations that influence real decisions across commercial, operational, customer and financial functions.

Deliver reporting that drives action
Own and evolve dashboards that don’t just inform—but guide. Ensure KPIs are meaningful, trusted, and aligned with business goals, while continuously raising the bar on how performance is tracked and understood.

Partner with the business
Work closely with stakeholders across the organization, challenging assumptions and shaping decisions. Communicate insights with clarity and impact, becoming a go-to partner for performance questions.

Strengthen data foundations
Champion data quality and consistency across sources. Collaborate with Data Engineering and Data Science to improve reliability and build a stronger, more scalable data environment.

About you:

You bring a strong analytical mindset, paired with natural curiosity and a proactive approach. You’re not afraid to explore beyond the obvious, ask questions, and uncover insights that others might miss. At the same time, you thrive in a flexible, fast-moving environment where priorities can evolve, and you’re comfortable adapting while keeping quality high.

Bachelor’s degree in a relevant field
A couple of years of experience in Business Intelligence or Analytics
Strong SQL skills and experience working with large datasets
Experience with BI tools (e.g., Power BI, Tableau, Looker)
Knowledge of data modelling and KPI design
Advanced Excel skills
Professional level of English

Apply today!

Verisure Innovation is an equal-opportunity employer and welcomes applicants from diverse backgrounds.
If you have questions regarding this role, please reach out to Charlotta Rydström, Group Talent Acquisition Lead, [email protected]

The company

We Are People Who Protect People

We are the leading provider of professionally monitored alarms for residential households and small businesses in Europe.

Peace of mind for families and small businesses

We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support. As well as protecting against intrusion, weprotect against fire, attack, theft, life-threatening emergencies and other hazards. Verisure people are dedicatedand committed and provide what we believe is the best customer service in the industry.

Leading across a broad footprint

We are the leading provider of residential and small business monitored alarms in Europe. We operate in 17countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract high quality customers. We work hard to ensure that our customers are happy. This contributes to an industry leading level of attrition and a long customer lifetime.

A technology-enabled human services company

Our ~29,000 team-mates are the foundation of our company. Our business model combines technology and humanexpertise to protect people. We are a human services company. More than 80% of our colleagues interact withcustomers every day. This connection provides the insight that inspires our innovation. These insights are a sourceof advantage. We leverage these insights with the significant investment we make into product and service innovation. The close customer contact also fuels the pride which drives engagement.

30 years of experience – and many more to come

We have been protecting what matters most since 1988. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also established a strong presence in Latin America. In 2019, we formed a strategic partnership with Arlo, a world leader in connected cameras. Verisure acquired all rights to Arlo’s European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored security service. It also allows us to access new go-to-market opportunities in retail and e-commerce.

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Quiero recibir la alerta de empleo más reciente de customer service analyst en madrid, md

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