20 publicaciones de empleo destacadas de de customer experience en madrid, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
12d
Invigilator
British Council —Madrid, Madrid provincia
- De 1.811 € a 3.115 € al mes
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Bachillerato
11d
ATENCIÓN AL CLIENTE (TURNO DE MAÑANA LUNES A VIERNES)
Konecta —Alcobendas, Madrid provincia
- 1.098 € al mes
- Turno de mañana
- Servicio al cliente
- Habilidad con el ordenador
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
US Sales Manager for Children's Online Courses (Remote)
Kodland —Madrid, Madrid provincia
- De 1.200 € a 2.200 € al mes
- Disponibilidad fin de semana
- Teletrabajo
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Service Specialist
International Air Transport Association (IATA) —Madrid, Madrid provincia
- Festivos
- CRM software
- Servicio al cliente
- Inglés
Agente Call Center 2º Nivel - Customer Care
MEDIA MARKT SATURN, S.A.U. —Pinto, Madrid provincia
- Jornada completa
- Teletrabajo
- Servicio al cliente
- Negociación
- Formación continua
- Teletrabajo opcional
Solicitud rápida
Clerical Support Assistant (Determined Contract/ 10 hours/week)
Wipro Limited —Madrid, Madrid provincia
- Media jornada
- Microsoft Word
- Español
- Microsoft Excel
TRAVEL & TICKETING SPECIALIST - PHARMA EVENTS (f/m/d)
egg —Madrid, Madrid provincia
- De 25.000 € a 32.000 € al año
- Teletrabajo
- Español
- Microsoft Excel
- Microsoft Outlook
10d
Junior Helpdesk Support Specialist | Madrid
TransPerfect —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
Customer Experience Manager
BYD Europe —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
Customer Service Representative (Spanish and English)
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Customer Service Representative
Cencora —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Microsoft Office
Advisor, Campus Life - Student Experience
IE University —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
Customer Experience Specialist, Madrid
Tesla —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Habilidades organizativas
4d
Operations Support Coordinator
Hotel's Performance —Madrid, Madrid provincia
- De 2.000 € a 2.300 € al mes
- Jornada completa
- Trabajo híbrido
- Inglés
- Hotel
- Flexibilidad horaria
- Teletrabajo opcional
Solicitud rápida
5h
Sales Assistant – New Business (Part-time)
fiskaly —Madrid, Madrid provincia
- Media jornada
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
12d
Junior Amazon Account Executive, Arlo Europe
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
Consultor/a Customer Experience
Verisure —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Service Representative GHB
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
13d
Guest Experience Coordinator - Fénix Gran Meliá
Meliá —Madrid, Madrid provincia
- Español
- Inglés
- Microsoft Office
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Hace 12 días

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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Refina tu búsqueda

de customer experience empleos en madrid, md

Customer Experience Agent

Invigilator

ATENCIÓN AL CLIENTE (TURNO DE MAÑANA LUNES A VIERNES)

US Sales Manager for Children's Online Courses (Remote)

Customer Service Specialist

Agente Call Center 2º Nivel - Customer Care

Clerical Support Assistant (Determined Contract/ 10 hours/week)

TRAVEL & TICKETING SPECIALIST - PHARMA EVENTS (f/m/d)

Junior Helpdesk Support Specialist | Madrid

Customer Experience Manager

Customer Service Representative (Spanish and English)

Customer Service Representative

Advisor, Campus Life - Student Experience

Customer Experience Specialist, Madrid

Operations Support Coordinator

Sales Assistant – New Business (Part-time)

Junior Amazon Account Executive, Arlo Europe

Consultor/a Customer Experience

Customer Service Representative GHB

Guest Experience Coordinator - Fénix Gran Meliá

Quiero recibir la alerta de empleo más reciente de de customer experience en madrid, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

About us:

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