20 publicaciones de empleo destacadas de software engineer / technical support en madrid, md (¡Están contratando!)

Technical Support Engineer
osapiens —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Azure
- DevOps
Solicitud rápida
Customer Solutions Engineer
Atmen Solutions GmbH —Madrid, Madrid provincia
- De 40.000 € a 90.000 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
IT Support Engineer EMEA
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Technical Support Engineer VoIP
Everfield —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Scripting
- Habilidades organizativas
- Teletrabajo opcional
6d
Tech Lead Software Engineer (.NET & Azure) Hands-on Technical Impact
NN Group —Madrid, Madrid provincia
- Jornada completa
- Azure
- DevOps
- APIs
Frontend Software Engineer (Junior)
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- JavaScript
- APIs
- HTML
- Seguro dental
7d
Software Quality Assurance Engineer
Straumann Group —La Moraleja, Madrid provincia
- Jornada completa
- Azure
- DevOps
- Inglés
6d
Staff Software Engineer (Architect)
TomTom —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Java
Solicitud rápida
Desktop Support Engineer (On-Site Services)
Qureos Inc —Madrid, Madrid provincia
- Español
- Azure
- Informática
Project Engineer (m/f/d) Software Development for Traction Control Systems
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Desarrollo de software
Full Stack (React+Node.js) Software Engineer for Satellite Control Centers
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Inglés
- Java
- C++
- Seguro dental
7d
Java software engineer for a space project
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Java
- Scripting
- Linux
- Seguro dental
IT Service Engineer
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Inglés
- Oficina
- Vacaciones pagadas
Back-End Software Engineer
CGS Santander Consumer Finance Global Services, S.L. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Informática
- DevOps
- Inglés
4d
Software Engineer II, Backend (Repayment UX)
Affirm —Madrid, Madrid provincia
- De guardia
- Teletrabajo
- APIs
- Python
- Teletrabajo opcional
- Seguro oftalmológico
13d
Junior Cybersecurity Software Engineer
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Java
3d
Software Engineer - Database Integrations
ClickHouse —Madrid, Madrid provincia
- De guardia
- Teletrabajo
- Azure
- AWS
3d
Software Development Engineer - Discovery Tech, DiscoTec (Discovery Technology & Science)
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- Desarrollo de software
.NET Software engineer (Intelligence Systems)
GMV —Tres Cantos, Madrid provincia
- Informática
- SQL
- Desarrollo de software
- Seguro dental
Software Development Engineer (Java/AWS), FireTV
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Java
- AWS

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Technical Support Engineer

osapiens -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido

Cualificaciones

Jira
Español
Azure
DevOps
Inglés
Java
JavaScript
Cloud
SaaS

Descripción completa del empleo

Description

As a Technical Support Engineer, you will be the first point of contact for customer queries regarding our mission-critical B2B SaaS platform. Your role will be to ensure smooth issue resolution by analyzing, troubleshooting, and coordinating technical solutions with internal teams. Through your expertise, you will help our customers maximize the value of our platform and automation solutions.

We foster a collaborative environment where continuous improvement is key, and we value proactive communication, ownership, and teamwork. We work together in the office at least three days per week to encourage collaboration and knowledge sharing.

Your Responsibilities

Own customer issues end to end across the support portal and direct channels — triage, reproduce, resolve, communicate.
Read and debug JavaScript, TypeScript, and Java well enough to localize bugs and brief Engineering precisely.
Run real investigations — logs, network traces, app state — not just runbook-following.
Use AI tooling daily for triage, log analysis, draft replies, knowledge base authoring. We expect you to push the frontier here, not wait for it.
Be the structured voice of the customer inside the building — pattern-spot recurring issues, file the right tickets, kill them at the root with Product/Engineering.
Author and maintain internal and customer-facing knowledge base content that scales the team beyond yourself.
Escalate without losing ownership — the customer hears from you, not from a chain of handoffs.

Your Experience

1–3 years in Technical / Application / SaaS Support — you've debugged real production issues, not just routed tickets.
You read JS/TS comfortably and Java well enough to follow a stack trace. Source code doesn't scare you.
Strong analytical reflex — "what is the system actually doing right now" is your default question.
AI tools are already in your workflow, not a curiosity. You'd be annoyed if they weren't.
Commitment, accountability, flexibility — outcomes over hours. You own the resolution, even when it spans three teams.
Customer-first communication — fluent English; German or Spanish a strong plus.
Familiarity with Jira Service Management, Freshdesk, Azure DevOps or similar — nice to have, not required.

Join us for this and more...

A purpose-driven mission with and for global industry pioneers tackling complex challenges.
Room for creativity through collaborative teamwork and an open communication culture.
Flexible hybrid work model supporting both productivity and team collaboration.
Opportunities for professional and personal growth in an international environment.
Team events and knowledge-sharing sessions
Inspiring workspaces in Madrid and beyond.

About osapiens

osapiens develops holistic Software-as-a-Service solutions that help global companies ensure transparency, efficiency, and trust across their entire value chain. Through its cloud platform, the osapiens HUB, the company leverages innovative technologies, including artificial intelligence, to strengthen businesses while promoting human rights, ecological responsibility, and sustainable corporate governance.

Founded in 2018 and headquartered in Mannheim, Germany, osapiens works with around 2,500 companies in over 50 countries across industries such as consumer goods, automotive, fashion, pharmaceuticals, and medical products. The company is backed by Goldman Sachs and Decarbonization Partners, reinforcing its commitment to responsible, sustainable growth and has reached unicorn status in January 2026.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de software engineer / technical support en madrid, md

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