1 publicación de empleo destacada de customer care specialist en murcia murcia provincia (¡Están contratando!)

Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece
Next Job Abroad —Murcia, Murcia provincia
- Disponibilidad fin de semana
- Español
- Inglés
Solicitud rápida

Related jobs to explore

Based on your search for customer care specialist

Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece
Next Job Abroad —Murcia, Murcia provincia
English Proficiency: Solid C1 level in English, as your training, internal tools, and extensive Knowledge Base are fully in English.
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer care specialist en murcia murcia provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

customer care specialist jobs near murcia murcia provincia

Empleos de Spanish Speaker en 08025 Barcelona, Barcelona Provincia

Empleos de French Speaker en Barcelona, Barcelona Provincia

Empleos de Portuguese Speaker en Madrid, Madrid Provincia

Empleos de Italian Speaker en 28086 Madrid, Madrid Provincia

Empleos de Italian Speaker en Xirivella, Valencia Provincia

Empleos de German French Speaker en Madrid, Madrid Provincia

Empleos de English Native Speaker en Granollers, Barcelona Provincia

Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece

Next Job Abroad
Murcia, Murcia provincia

Solicitud rápida

Detalles del empleo

Cualificaciones

Español
Inglés
Análisis de malware

Descripción completa del empleo

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces.

In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.

What You Will Do Every Day

Act as a Customer Expert (CE) by handling user inquiries across chats and emails.
Deep dive into technical troubleshooting, assisting users with installation, activation errors, and account connection freezes.
Protect the integrity of the platform by reviewing reported content, identifying phishing, spam, or malware, and maintaining the highest safety standards.
Navigate an extensive, complex, and fast-evolving knowledge base to make advanced, real-time choices for our users.
Bring a customer-centric attitude to every interaction, turning a frustrating user lockout into a seamless experience.

Requirements

Linguistic Talent: Native or C1 fluency in Spanish.
English Proficiency: Solid C1 level in English, as your training, internal tools, and extensive Knowledge Base are fully in English.
Digital Savviness: Advanced PC knowledge and comfort working across multiple software tools simultaneously.
Keyboard Speed: A typing speed of at least 25 words per minute with 85% accuracy or higher.
Resilience & Focus: Significantly advanced written communication skills and a high level of stress tolerance to navigate busy production queues and content moderation reviews.
Shift Flexibility: Comfort working rotational schedules. Our operation runs between 6:00 AM and 10:00 PM, including regular weekend shifts to keep the global community running smoothly.
Clean Slate: Ability to successfully pass a mandatory background check and client-specific onboarding procedures.

Benefits

The Athens Experience: Enjoy a world-renowned Mediterranean lifestyle in Greece, combining historic city vibes with nearby coastal escapes.
Premium Health Coverage: Enjoy additional private health insurance specifically provided for our team members on this project.
Career Evolution: Dive into a rigorous minimum 2-week training and nesting period fully designed to sharpen your tech and moderation skills.
Future Flexibility: Establish your high performance during the initial 90 days on-site, opening up the possibility of transitioning into a hybrid or work-from-home setup.
Global Network: Work alongside an international, multicultural team of hundreds of customer care and digital safety specialists.

Solicitud rápida

Refina tu búsqueda

customer care specialist empleos en murcia murcia provincia

Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece

Related jobs to explore

Quiero recibir la alerta de empleo más reciente de customer care specialist en murcia murcia provincia

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión