3 publicaciones de empleo destacadas de field service technician en nuevo baztán madrid provincia (¡Están contratando!)

Field Service Technician
Kardex Sistemas S.A.U. —San Fernando de Henares, Madrid provincia
- Jornada completa
- Solución de problemas de software
- Servicio al cliente
- Sistemas ERP
Solicitud rápida
1d
IT Support Engineer, IT Ops & RME
Amazon Spain Fulfillment, S.L.U. —Alcalá de Henares, Madrid provincia
- Jornada completa
- Español
- Informática
- Inglés
Logistic and Planner analyst
PPG —Camarma de Esteruelas, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida

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Field Service Technician

Kardex Sistemas S.A.U. -
San Fernando de Henares, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 1 día

Cualificaciones

Solución de problemas de software
Servicio al cliente
Sistemas ERP
Logística
Inglés
Gestión de almacenes
Controladores lógicos programables
Habilidades de comunicación
Alemán

Descripción completa del empleo

As a Service Technician, you provide technical support for our products, applications and service solutions to our customers.
In case a team is working at customers site one person needs to be the leader on site with the following responsibilities:
The leader on site will be responsible for the wellbeing of Kardex employees, subcontractors and 3rd parties involved with Kardex Business
The leader on site will be the liaison between Kardex Remstar and the customer and must ensure all works are carried out safely and in accordance to local law and the core values.
You will act as a brand ambassador by modelling the Kardex Remstar Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region.

Your tasks

Preventative & corrective maintenance of Kardex systems & solutions
- Complete jobs in a timely manner according to set quality standards
- Customer training (Operator, Health & Safety, Maintenance etc.)
- Generate leads
- Administrative management tasks (reporting, personal spare parts inventory, etc.)
- Provide remote diagnostics (via phone or remote connection)
- On-call service to customers
- PLC troubleshooting & diagnostics
- Basic Software troubleshooting
- Understand, promote and advise on Kardex Remstar products and services
- Adhere to local Health and safety regulations
- Positively represent the company with all external & internal stakeholders
- Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
- Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
- Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
- Act as a trusted advisor

Your profile

Good general standard of education
Mechanic/ Electronic / Electrical degree / training
CompTIA A+ of similar experience
Experience in field customer service
Familiar with diagnostic methods
Basic computer skills
Technical / mechanical / electronic experience
Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
Experience in industrial communication (Field bus, Ethernet, etc.)
Experience with onsite health and safety
Excellent communication skills
Customer oriented
Confident, strong assertive team player
Good interpersonal skills
Ambitious and looking for growth
Willingness to travel
Service minded
English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)

German/other languages are valued
Local language proficiency
Mechanic / Electronic Training
Familiar with diagnostic methods / Methodological skills
Basic computer skills
PLC troubleshooting
Electrical & Electronic troubleshooting
Basic software programming knowledge
Logistics knowledge/ experience is a plus
Ability to work at height
Willingness to travel
Car license

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