12 publicaciones de empleo destacadas de customer care specialist en valencia, vc (¡Están contratando!)

Customer Care Specialist
Amenitiz —Valencia, Valencia provincia
- Español
- Inglés
Solicitud rápida
3d
Customer Care Specialist - Playtimp Italian Speaker
Playtomic —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
EE190: Operations Quality Specialist-Senior (ID)
FedEx EU —Picanya, Valencia provincia
- Jornada completa
- Habilidades de análisis
- Grado
Customer Care & Sales Specialist - Playtimp
Playtomic —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Habilidades de comunicación
Solicitud rápida
14h
Customer Onboarding Specialist - Spanish Market
sesametime —Valencia, Valencia provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
- Flexibilidad horaria
Key Account Manager - Barcelona (m/f/d)
Siemens Healthineers —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Hospital
- Inglés
Customer Experience Specialist for Mammaly | German Native
weWow —Valencia, Valencia provincia
- Media jornada
- Español
- Google Suite
- Inglés
Solicitud rápida
Salesforce Business Analyst
Vitrolife Group —Paterna, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- APIs
- Abono gimnasio
Account Executive French Market (B2B SaaS) – 100% Remote
Metricool —Valencia, Valencia provincia
- Teletrabajo
- CRM software
- Español
- Ventas
1d
Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece
Next Job Abroad —Valencia, Valencia provincia
- Media jornada
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
Solicitud rápida
6d
Spanish Customer Support | Relocate to Greece
Next Job Abroad —Valencia, Valencia provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
FullStack Developer - JavaScript/TypeScript (Remote)
CX-Alliance UG & Co. KG —Valencia, Valencia provincia
- Jornada completa
- Teletrabajo
- Inglés
- AWS
- JavaScript
Solicitud rápida

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Customer Care Specialist - Playtimp Italian Speaker
Playtomic —Valencia, Valencia provincia
They will also manage the onboarding of new customers by configuring fitness studios based on their operational needs, ensuring a smooth adoption of the…
Solicitud rápida
EE190: Operations Quality Specialist-Senior (ID)
FedEx EU —Picanya, Valencia provincia
Employee Assistance Program for you and your family in difficult life situations. Strong ability to plan and organize with attention to detail.

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Customer Care Specialist

Amenitiz -
Valencia, Valencia provincia

Solicitud rápida

Detalles del empleo

Hace 3 días

Cualificaciones

Francés
Español
Inglés
Zendesk
Portugués
Italiano

Descripción completa del empleo

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.

We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.

From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About the role

As a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers - independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz.

This is a role for someone who combines genuine customer empathy with structured problem-solving. You are not just answering tickets - you are helping hoteliers become self-sufficient on a product that directly improves how they operate.

Your missions

Deliver high-quality support across chat, phone, and email, ensuring customers receive timely and effective assistance
Guide customers through the platform, building their product knowledge and reducing dependency on reactive support
Diagnose and resolve technical issues with a structured, efficient approach - escalating to Product and Engineering where needed
Build strong relationships with customers that contribute to satisfaction, loyalty, and long-term retention
Listen actively and adapt your communication style to each customer's profile and level of technical familiarity
Monitor customer feedback to identify recurring issues and surface opportunities to improve support processes
Collaborate cross-functionally with Product, Engineering, and Customer Success to resolve complex cases and close the feedback loop
Stay current on new features and product updates to ensure customers always receive accurate, relevant guidance

About you

Fluent in French, Italian, Portuguese or Spanish (native) + strong written and verbal English
A second language - ideally Spanish or French - is a strong plus
Minimum one year of experience in a customer-facing role - chat, phone, or email support
Strong customer orientation with the ability to tailor communication to different profiles and situations
A natural problem-solver: structured in your approach, creative when needed, and calm under pressure
Empathetic and attentive - you listen to understand, not just to respond
Organised and proactive, with the ability to manage multiple open cases without losing quality or follow-through
Comfortable working autonomously while collaborating effectively across teams

Our offer

Competitive salary with performance-based incentives
Stock options - with a back-loaded vesting schedule
Comprehensive health insurance
Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
On-demand salary access - no need to wait until the end of the month
Any book, purchased for you, plus access to a shared team library
An international team of 35+ nationalities based in one of Europe's leading tech hubs

Apply now to join our team and be a part of our exciting journey at Amenitiz!

Solicitud rápida

Refina tu búsqueda

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Customer Care Specialist - Playtimp Italian Speaker

EE190: Operations Quality Specialist-Senior (ID)

Customer Care & Sales Specialist - Playtimp

Customer Onboarding Specialist - Spanish Market

Key Account Manager - Barcelona (m/f/d)

Customer Experience Specialist for Mammaly | German Native

Salesforce Business Analyst

Account Executive French Market (B2B SaaS) – 100% Remote

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

Spanish Customer Support | Relocate to Greece

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