18 publicaciones de empleo destacadas en telephony engineer (¡Están contratando!)

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)
Telnyx —En remoto
- Disponibilidad fin de semana
- Teletrabajo
- APIs
- Linux
- Habilidades de comunicación
Solicitud rápida
6h
Full-Stack Engineer // Contract // Remote
The Agile Monkeys —Madrid, Madrid provincia
- Teletrabajo
- Azure
- Inglés
- AWS
Full-Stack Engineer // Java// Contract // Remote
The Agile Monkeys —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Java
- Inteligencia artificial
Quality Assurance Engineer |100% Remote
UST Global —Madrid, Madrid provincia
- Teletrabajo
- Español
- Inglés
- Agile
- Abono gimnasio
Workplace Tech Engineer
Mangopay —Madrid, Madrid provincia
- Google Suite
- Inglés
- Oficina
Solicitud rápida
13d
Senior Software Engineer Electron
Aircall —En remoto
- Jornada completa
- Teletrabajo
- Sistema operativo Windows
- AWS
- JavaScript
Systems Engineer
Summa Communications —Málaga, Málaga provincia
- Jornada completa
- Ventas
- Grado
- Scripting
Sales Engineer
Zendesk —En remoto
- Jornada completa
- Teletrabajo
- Azure
- Oficina
- AWS
Senior/Lead VoIP (Asterisk) Engineer
IDT —En remoto
- Teletrabajo
- DevOps
- Inglés
- AWS
- Teletrabajo opcional
- Programa de recomendación
Solicitud rápida
IT Infrastructure Engineer
Valeo —Martos, Jaén provincia
- Jornada completa
- Oracle
- Informática
- Inglés
VoIP Software Engineer (Asterisk)
IDT —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Java
- Linux
- Programa de recomendación
Solicitud rápida
AI Voice Agents Engineering Lead
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Azure
- Informática
- Máster
- Abono gimnasio
- Seguro de vida
Workplace Services Manager
SGS —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
Solicitud rápida
CXI AI Platform Administrator
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- APIs
Solicitud rápida
Genesys Cloud Software Engineer (Developer)
Excelia, SL —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- Oficina
- AWS
Solicitud rápida
6d
M365 Enterprise Engineer w/ German
isolutions —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Access
- Azure
Solicitud rápida
Telephony Engineer
Happyrobot Inc. —España
- Horas extra
- Teletrabajo
- Oracle
- DevOps
- Inglés
20h
Quality Assurance Support (English)
Grupo Digital —España
- Jornada completa
- Teletrabajo
- Inglés
- AWS
- Agile
Solicitud rápida
11d

More jobs to discover

Find similar jobs that you might be interested in.

Full-Stack Engineer // Contract // Remote
The Agile Monkeys —Madrid, Madrid provincia
Proficiency in Python and/or Node.js, plus experience with cloud environments. Excellent problem-solving skills and ability to collaborate with cross-functional…
Full-Stack Engineer // Java// Contract // Remote
The Agile Monkeys —Madrid, Madrid provincia
Excellent problem-solving skills and ability to collaborate with cross-functional teams. Comfort working with ambiguous requirements and developing solutions…

Quiero recibir la alerta de empleo más reciente de telephony engineer

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Telnyx -
En remoto

Solicitud rápida

Detalles del empleo

Hace 6 horas

Cualificaciones

Jira
REST
APIs
Cloud
Linux
Habilidades de comunicación

Descripción completa del empleo

About Telnyx

Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.

We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

We are looking for Weekend Warriors to support our growing customer base throughout the weekend and during the week. Weekend Warriors would work 5 days a week from Wednesday to Sunday.

The Role

As a Product Support Engineer, you are a motivated and enthusiastic individual with a passion for technology. You will work closely with our operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential, as well as the ability to work on multiple concurrent priorities through chat, tickets and calls.

This is a unique opportunity to join our team and make a difference in a growing, innovative company.

In This Role You Will

Troubleshoot VoIP/SIP calls and RTP packets using Wireshark and our internal tools to help customers or vendors identify call issues.
Replicate API issues reported by customers using Postman and either solve or escalate said issues to the appropriate teams.
Analyze T.30(passthrough fax tones) and T.38 Fax over IP packets using our internal tools and Wireshark to troubleshoot faxing issues.
Run live packet captures from cloud servers on the Linux terminal.
Familiarize yourself with our API and VoIP based products in order to help customers with their setup inquiries.
Monitor operational pager alerts in an efficient and timely manner.
Improve customer self service through better processes and documentation.
Troubleshoot customer and vendor concerns quickly and efficiently to maintain the highest standards of professional customer service.
Liaise with your technical peers for resolution of escalated cases.

You May Be Fit For This Role If You Have

SIP, RTP, T.38 and other Fax over IP and Voice over IP Protocol knowledge.
Strong customer-focus, interpersonal and communication skills.
Excellent listening and questioning skills, combined with the ability to interact confidently with clients to assess problems and explain solutions.
Continually looking to solve problems.
Understand issues and requirements well in order to provide solutions.
Outgoing and socially interactive.
A self starter looking to assist at any moment and to take the initiative.
Balancing daily workload and multi-tasker who can effectively prioritize work.

What We Value

Experience in a product support/application role.
Voice over IP experience with the SIP signalling protocol or other related telephony protocols.
An understanding of general web technologies such as API/SDK's.
Experience working with SMS over SIP SIMPLE, SMPP or HTTP(API requests).
Confidence with technology and the Internet.
A natural curiosity and experience in applying technology to resolve customer issues.

Technologies We Use

Wireshark for network packet analysis.
Postman for API troubleshooting.
Linux and the Linux terminal.
Tshark to do live captures from the Linux terminal.
Metabase, Graylog and Jira.

Working Shift Setup

5 day week: 9 hour shift with 1 hour break.
Saturday & Sunday is a set working day.
Working days for this role would be Wednesday, Thursday, Friday, Saturday and Sunday.
Rest days would be Monday and Tuesday.

Working Shifts

8am to 5pm UTC
Wednesday to Sunday

#LI-REMOTE

#LI-KG1

Solicitud rápida

Refina tu búsqueda

telephony engineer empleos

Product Support Engineer: EMEA - Weekend Warrior (Remote Friendly)

Full-Stack Engineer // Contract // Remote

Full-Stack Engineer // Java// Contract // Remote

Quality Assurance Engineer |100% Remote

Workplace Tech Engineer

Senior Software Engineer Electron

Systems Engineer

Sales Engineer

Senior/Lead VoIP (Asterisk) Engineer

IT Infrastructure Engineer

VoIP Software Engineer (Asterisk)

AI Voice Agents Engineering Lead

Workplace Services Manager

CXI AI Platform Administrator

Genesys Cloud Software Engineer (Developer)

M365 Enterprise Engineer w/ German

Telephony Engineer

Quality Assurance Support (English)

More jobs to discover

Quiero recibir la alerta de empleo más reciente de telephony engineer

#LI-REMOTE

#LI-KG1

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión