20 publicaciones de empleo destacadas de guest experience internship en barcelona, ct (¡Están contratando!)

Concierge Trainee
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Hotel
- Contrato en prácticas
Assistant to General Manager Internship - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Finance Internship - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Finance Trainee - Renaissance Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
Event Sales Intern
Norrsken Foundation —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Banqueting Coordinator Trainee - W Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
Brand Protection Internship
Red Points —Barcelona, Barcelona provincia
- Español
- Inglés
- Investigación
Solicitud rápida
10d
MR PORTER BARCELONA - School Internship
THE ENTOURAGE GROUP —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Bar de copas
- Español
- Servicio al cliente
Solicitud rápida
Internship - Housekeeping
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Máster
14d
Finance Intern
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Sin necesidad de experiencia
Concierge Trainee
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Hotel
- Contrato en prácticas
F&B Service Trainee (Internship)
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Internship - Housekeeping
Mandarin Oriental —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Máster
14d
Food & Beverage Trainee
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
Culinary Trainee (Internship)
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
B&F Coordinator Trainee - W Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
People & Culture Intern
AccorHotel —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Solicitud rápida
11d
Storekeeper
The Social Hub —Barcelona, Barcelona provincia
- Media jornada
- Español
- Inglés
- Hotel
Solicitud rápida
Supervisor Housekeeping Trainee - Renaissance Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
MR PORTER BARCELONA - Kitchen Internship
THE ENTOURAGE GROUP —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Bar de copas
- Español
- Servicio al cliente
Solicitud rápida

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Concierge Trainee

Mandarin Oriental Hotel Group -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa | Contrato en prácticas

Cualificaciones

Máster

Descripción completa del empleo

Mandarin Oriental, Barcelona is looking for a Concierge Trainee to join our Guest Services & Concierge team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. The Group is renowned for legendary service inspired by Asian heritage while offering cutting-edge luxury experiences.

Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Passeig de Gràcia, in the heart of the city. Our hotel features 120 rooms and suites designed by Patricia Urquiola, a Michelin-starred restaurant, cocktail bar, terrace, spa, and exceptional event spaces.

About the job

Based at Mandarin Oriental, Barcelona, within the Guest Services & Concierge Department, the Concierge Trainee supports the Concierge and Guest Services team while developing a comprehensive understanding of the department’s daily operations, procedures, and service standards.
The Concierge Trainee reports to the Head Concierge / Guest Services Manager.

As Concierge Trainee, you will be responsible for the following duties:

1.Welcome the clients of various sectors according to established procedure.

2. Be familiarized with the entire Hotel product and services that are offered including IT&T equipment.

3. Management of different guest’s requests (restaurant reservations, flight bookings, lost luggage, etc.)

4. Learn all the hotel and city information necessary in order to be able to answer guest’s questions.

5. Handle all kind of requests regarding restaurants, concerts, etc.

6. Understand the various reports needed on a daily basis (Alice Emergency report, arrival list, departure list, cancellations, Traces.. etc.)

7. Communicate with other departments.

8. Learn the IT system (Alice Concierge, Infor HMS Salto key system…)

9. Understand all the information given in the daily briefing 1

0. Handle guest complaints

11. Be knowledgeable of all outlets and special promotions

12. Be knowledgeable of all in-house events and functions as well as transportation and other public facilities 1

3. Address special guest preferences recorded in guest history profiles

14. Learn main tasks from other departments as Guest experience & Housekeeping.

Our commitment to you:

Uniform and laundry service for the uniform
Study allowance of €500 gross per month (40 hours per week)
Meals during the internship working day
Birthday off if it falls during the internship period
Discounts at F&B outlets

Mandarin Oriental is an equal opportunity employer. We value diversity and are committed to creating an inclusive, respectful, and professional working environment for all colleagues.

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Internship - Housekeeping

Food & Beverage Trainee

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Storekeeper

Supervisor Housekeeping Trainee - Renaissance Barcelona

MR PORTER BARCELONA - Kitchen Internship

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