20 publicaciones de empleo destacadas de advanced analyst en 28020 madrid madrid provincia (¡Están contratando!)

Transaction Review Analyst
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
Strategy & Business Analyst
EDP ES —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
Repo Trader - Analyst
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Ventas
- Abono gimnasio
- Seguro de vida
4d
Senior Analyst - Loyalty Analytics (All Genders)
zooplus SE —Madrid, Madrid provincia
- De 51.100 € a 62.400 € al año
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
Solicitud rápida
Principal Analyst – Expense Lead, EMEA & APAC
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Máster
Sr. Analyst , Global Operational Excellence
Amazon Spain Services, S.L.U. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Investigación
- Oficina
2d
Sr Energy Markets Analyst H/F
Worldwide Energy —Madrid, Madrid provincia
- De 45.000 € a 60.000 € al año
- Microsoft Excel
- Inglés
- Oficina
Solicitud rápida
FP & A Analyst
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Solicitud rápida
Senior Data Analyst
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- SQL
- Python
- Seguro dental
HR Systems Analyst (Workday)
Aleph Holding —Madrid, Madrid provincia
- Desde 50.000 € al año
- Jornada completa
- Máster
- Project management
- Grado
14d
Energy Analyst
CBRE —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
- Seguro de vida
- Programa de recomendación
Senior Supply Chain Analyst
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Project management
Workday HRIS Analyst
Aleph Holding —Madrid, Madrid provincia
- Desde 50.000 € al año
- Máster
- Project management
- Grado
14d
Cybersecurity Analyst
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
M&A Analyst - SCIB
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Español
- Inglés
- Habilidades de presentación
- Abono gimnasio
- Seguro de vida
Operational and permanent control senior analyst
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2027 Commercial & Investment Bank - Global Investment Banking Analyst Program - Off-Cycle Internship - Madrid
JPMorganChase —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
6d
Financial Analyst Services
Sulzer —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Analyst – Asset Management & Hotel Investment (H/F)
Covivio —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Jr BESS Development Analyst
X-ELIO —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Python

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Transaction Review Analyst

Ria Money Transfer (Dandelion) -
Alcobendas, Madrid provincia

Solicitud rápida

Detalles del empleo

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Francés
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Gestión de compliance
Grado
Habilidades de comunicación

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
We are actively looking for a dynamic and customer-focused individual who can join our team as a
Customer Care Representative in the Transaction Review Department. As the first line of compliance,
you will play a key role as the resolution point for customers and agents’ inquiries. In this essential
position, you will serve as a trusted advisor, providing exceptional service and support to address
their inquiries, resolve issues, and ensure their overall satisfaction.
Your primary responsibility will be to interact with customers and agents in a professional and
courteous manner, effectively from a compliance perspective. You will listen attentively to their
concerns, demonstrating empathy and understanding, while proactively offering solutions to meet
their needs.
As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your
strong communication skills, but also your compliance knowledge to resolve the incoming inquiries
from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency
will be crucial in delivering seamless and satisfying customer experience and at the same time
complying with regulatory and internal rules.
Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to
resolve during the call the issues related to Compliance such as performing interviews to detect and
prevent any risk related to Money Laundering, Terrorism Financing and fraud.

ROLES & RESPONSIBILITIES

Resolves inquiries related to compliance via Phone, system email and internal system
(FxClient).
- Perform interviews (create fraud questionnaire and fraud ID)
- Release or cancel transactions
- Unblock Customers
- Modify customer information
- Guide agent and customer about compliance rules
- Resolve product or service problems by clarifying the customer's complaint; determining the
cause; selecting and explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution and escalating the issue if necessary.
- Recommend changes that may be needed to management by collecting customer
information and analyzing customer needs.
- Contributes to the TRG team by assisting in accomplishing department goals.
- Keeping up to date with all the new changes and information which may be relevant to your
position, you need to be knowledgeable.
- Follows all internal procedures and policies
- Completes assigned tasks and shift responsibilities daily
- Maintains customer satisfaction at high levels.
- Ensure the quality of call standards are met for the department

POSITION REQUIREMENTS

College level, preferably Bachelor's degree in any course.
- Good knowledge of MS Office and Internet Explorer.
- At least 1 year´s work experience in call center and/or compliance positions.
- Advanced level of English & French
- Strong customer service orientation.
- Excellent communications skills (both oral and written).
- Team worker.
- Attention to detail.
- Flexibility regarding work schedule.
- Any other language is a plus.

PERKS & BENEFITS

Medical, Dental & Vision Insurance
Employee Stock Purchase Plan
Paid Vacation / Sick Leave
Hybrid Work Schedule
Tuition Assistance
Corporate gatherings, team bonding events, and much more

Solicitud rápida

Refina tu búsqueda

advanced analyst empleos en 28020 madrid madrid provincia

Transaction Review Analyst

Strategy & Business Analyst

Repo Trader - Analyst

Senior Analyst - Loyalty Analytics (All Genders)

Principal Analyst – Expense Lead, EMEA & APAC

Sr. Analyst , Global Operational Excellence

Sr Energy Markets Analyst H/F

FP & A Analyst

Senior Data Analyst

HR Systems Analyst (Workday)

Energy Analyst

Senior Supply Chain Analyst

Workday HRIS Analyst

Cybersecurity Analyst

M&A Analyst - SCIB

Operational and permanent control senior analyst

2027 Commercial & Investment Bank - Global Investment Banking Analyst Program - Off-Cycle Internship - Madrid

Financial Analyst Services

Analyst – Asset Management & Hotel Investment (H/F)

Jr BESS Development Analyst

Quiero recibir la alerta de empleo más reciente de advanced analyst en 28020 madrid madrid provincia

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