20 publicaciones de empleo destacadas de customer advocate en madrid madrid provincia (¡Están contratando!)

Sr Associate Cloud Services Delivery Manager
SAS —Madrid, Madrid provincia
- Español
- Servicio al cliente
- Inglés
1h
Senior Global Marketing Specialist
Ormco —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
- Seguro dental
- Vacaciones pagadas
Responsable de Procesos
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Grado
- Administración y dirección de empresas
- Habilidades de comunicación
- Seguro médico privado
- Seguro dental
Global Account Manager EMEA [REMOTE]
Upbound - Job Posting —Madrid, Madrid provincia
- Teletrabajo
- Ventas
Solicitud rápida
Ejecutivo Comercial | Business Developer B2B
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Parking gratuito
- Seguro médico privado
Responsable de Producto
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Salesforce
- Oficina
- Parking gratuito
- Seguro médico privado
Treasury Consultant
Embat —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Security Officer
AXA —Madrid, Madrid provincia
- Informática
- Grado
- SDLC
Manager de Operaciones de Proveedores Médicos
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Medicina
- Microsoft Excel
- Seguro médico privado
- Seguro dental
IOH Client Manager NGO & GOV
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Habilidades de presentación
- Servicios financieros
Forescasting Analyst
ENGIE —Madrid, Madrid provincia
- Doctorado
- Inglés
- Máster
Project Manager
Nextpower —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Project management
Project Manager (Epic Delivery Owner)
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Director of Product Management - Data Streaming
HiveMQ GmbH —Madrid, Madrid provincia
- De 120.000 € a 154.000 € al año
- Jornada completa
- Teletrabajo
- Controladores lógicos programables
- Manufactura
Solicitud rápida
Account Manager
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Grado
- Teletrabajo opcional
Manager, Business Development Europe
Array Technologies —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
Solicitud rápida
Data Product Owner - Clinical Analytics
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Agile
CEO - Ermine
Byld —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
Clinical Trial Manager - IQVIA Biotech
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Investigación
- Project management
- Grado
- Teletrabajo opcional
Publisher Development Manager
Impact.com —Madrid, Madrid provincia
- CRM software
- Español
- Ventas
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer advocate en madrid madrid provincia

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

customer advocate jobs near madrid madrid provincia

Empleos de Product Owner en Madrid, Madrid Provincia

Empleos de Account Manager en Madrid, Madrid Provincia

Empleos de Business Developer en Madrid, Madrid Provincia

Empleos de Security Officer en Madrid, Madrid Provincia

Empleos de Product Designer en Málaga Provincia

Empleos de Product Owner en Ullastrell, Barcelona Provincia

Empleos de Product Manager Junior en Girona, Girona Provincia

Empleos de Product Owner en Santiponce, Sevilla Provincia

Empleos de Product Owner en Valencia, Valencia Provincia

Empleos de Product Designer en Magaluf, Illes Balears Provincia

Empleos de Product Owner en 46950 Xirivella, Valencia Provincia

Empleos de Project Manager Farmaceutica en Barcelona Provincia

Empleos de Store Manager en Sevilla Provincia

Empleos de House Manager en Illes Balears Provincia

Empleos de Jefe De Sala en Lleida, Lleida Provincia

Empleos de Jefe De Producto en Ribamontán Al Mar, Cantabria Provincia

Empleos de Jefe De Producto en Ontinyent, Valencia Provincia

Empleos de Jefe De Producto en Alfafar, Valencia Provincia

Empleos de Jefe De Turno en Valencia, Valencia Provincia

Empleos de Jefe De Producto en Uribe, Guipúzcoa Provincia

Sr Associate Cloud Services Delivery Manager

SAS -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Hace 1 hora

Cualificaciones

Español
SAS
Servicio al cliente
Inglés
Project management
Grado
Desarrollo de software
Portugués
Cloud
Gestión de cuentas
Italiano

Descripción completa del empleo

Sr Associate Cloud Services Deliver Manager - Hybrid - Madrid, Spain

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

The Cloud Services Delivery team is looking for a Sr Associate Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with both current and emerging SAS services. Our team collaborate directly with external customers to ensure SAS solutions align with and adapt to their evolving business needs. We work closely with Product Management, R&D, Technical Support, and Professional Services, and play a key role in shaping the SAS Cloud Customer Experience and driving meaningful business outcomes from customers’ investment in SAS Cloud.

This is a unique opportunity to join a dynamic, customer-facing team at the forefront of cloud innovation at SAS. You'll make a real impact by helping customers unlock the full value of their cloud investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry

As a Sr Associate Cloud Services Delivery Manager, you will:

Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services.
Build Customer Success Plans based on customer defined business outcomes, quantifying the customer business benefits and/or outcomes associated with the use of SAS software and managed application services and serve as a ‘connector’ to ensure that cross-functional teams across SAS are engaged and delivering to meet/exceed customer needs. This will result in maintaining strong, long-lasting relationships with our customers built on trust and transparency.
Partner with the sales organization and Customer Success to win new business, drive customer renewals, growing accounts organically and looking for opportunities to increase SAS usage across customer functions and processes.
Be accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours and conduct regular managed application service health checkpoints with the customer to ensure that customers are achieving their desired outcomes
Manage a highly complex and varied portfolio of solutions and managed application services that may have a global footprint and require engagement outside of normal business hours.
Proactively provide attention and escalation for urgent issues or concerns during the customer lifecycle with SAS, provide expertise in ITIL processes to manage customer service delivery and support and apply critical thinking on service issues to drive issue resolution, ensuring root cause analysis and corrective action are taken with the appropriate teams.
Oversee customer budgets to ensure profitability, lead performance, monitoring and hosting capacity assessments, and recommend changes to maintain optimal application performance. Provide regular feedback on products, costs, and customer experience to drive continuous improvement, implement data-driven process enhancements, and track all outstanding pre- and post-delivery issues, ensuring timely updates and resolution.
Ensure all applicable security policies and processes are followed to support the organization's secure software development goals.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

3+ years of service account management, customer success management, project management, consulting, or related role experience. Experience in at least one vertical market preferred.
ITIL qualified will be preferred although it is not essential.
Excellent communication skills, ability to work well under pressure and establish and maintain strong customer relationships.
Experience in presenting to end users.
Ability to work independently and as part of a team.
Aptitude to learn and understand technical concepts, structures, requirements, environments, etc.
Ability to influence, collaborate, and direct the work of other functional teams across organizational boundaries
Bachelor's degree or technical certification(s) preferred but not required.
Proof of right to work in work location is required to be considered for the role
Fluency in Spanish and English. Additional language fluency in Italian, Portuguese and German is a plus.
An equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

Service Management – Delivering high-quality services that meet customer and business needs.
Ownership – Taking responsibility and driving tasks to completion.
Managing Relationships – Building strong, collaborative connections with stakeholders.

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [email protected].

Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

#SAS

Solicitar ahora

Refina tu búsqueda

customer advocate empleos en madrid madrid provincia

Sr Associate Cloud Services Delivery Manager

Senior Global Marketing Specialist

Responsable de Procesos

Global Account Manager EMEA [REMOTE]

Ejecutivo Comercial | Business Developer B2B

Responsable de Producto

Treasury Consultant

Security Officer

Manager de Operaciones de Proveedores Médicos

IOH Client Manager NGO & GOV

Forescasting Analyst

Project Manager

Project Manager (Epic Delivery Owner)

Director of Product Management - Data Streaming

Account Manager

Manager, Business Development Europe

Data Product Owner - Clinical Analytics

CEO - Ermine

Clinical Trial Manager - IQVIA Biotech

Publisher Development Manager

Quiero recibir la alerta de empleo más reciente de customer advocate en madrid madrid provincia

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión