20 publicaciones de empleo destacadas de administrative specialist en spain (¡Están contratando!)

Complaint Handling Specialist
Straumann Group —Mendaro, Guipúzcoa provincia
- Jornada completa
- Microsoft Word
- CRM software
- Microsoft Excel
1d
HR Operations Associate - Danish-speaking
SD Worx —Málaga, Málaga provincia
- Trabajo híbrido
- Inglés
- Oficina
- Programa de recomendación
- Plan de pensiones
Solicitud rápida
Residual Value Risk Specialist - SCF HQ
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
- Seguro de vida
Underwriting Assistant - European Commercial Property (German speaking)
Beazley Management Limited —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Inglés
- Microsoft Office
Commissioning Specialist C&I Storage & PV TK Solutions
Canadian Solar EMEA GmbH —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Solicitud rápida
Specialist, Loyalty Operations Customer Care
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Operational Resilience Analyst (Hybrid setup), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Technical Project Manager - Martech
Wunderman Thompson MAP —Málaga, Málaga provincia
- CRM software
- Oficina
- AWS
HR Operations Administrator - Danish speaking
SD Worx —Málaga, Málaga provincia
- Trabajo híbrido
- Inglés
- Oficina
- Recursos humanos
- Plan de pensiones
Solicitud rápida
HR Specialist
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- Horas extra
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
CRA I/II - FSP - EMEA
Thermo Fisher Scientific —En remoto
- Jornada completa
- Inglés
- Microsoft Office
- Habilidades de presentación
6d
HR Manager
Eurovision Services —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Gestión de conflictos
- Recursos humanos
- Plan de pensiones
Showroom Specialist
Cosentino —Girona, Girona provincia
- Ventas
- Servicio al cliente
- Bachillerato
Public Procurement Specialist (Legal)
ICN2 —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Investigación
- Seguro de vida
People Operations Administrator
Daniel J. Edelman Holdings —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Recursos humanos
Treasury Associate
Programa de las Naciones Unidas para el Desarrollo (PNUD) —Madrid, Madrid provincia
- Contrato fijo discontinuo
- Sistemas ERP
- Oficina
- SharePoint
Solicitud rápida
6d
QA Operations Specialist
Biomat SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Máster
10d
Administrative Specialist (German Native)
Uriach Italy —Sant Cugat del Vallès, Barcelona provincia
- Microsoft Excel
- Oracle
- Sistemas ERP
Solicitud rápida
1d
Senior Service Parts Specialist
Solar Turbines —Cerdanyola del Vallès, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Word
- Marketing
- Procesamiento de textos
Breeder Watermelon
Rijk Zwaan Ibérica, SA —La Cañada de San Urbano, Almería provincia
- Español
- Inglés
- Máster
Solicitud rápida

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Complaint Handling Specialist

Straumann Group -
Mendaro, Guipúzcoa provincia

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Detalles del empleo

Jornada completa
Hace 1 día

Cualificaciones

Microsoft Word
CRM software
Microsoft Excel
SAP CRM
Sistemas ERP
Inglés
Microsoft Office
Portugués
SAP ERP

Descripción completa del empleo

Are you ready to unlock your potential?

At Straumann Group we're on an exciting journey of growth, innovation, and impact—driven by our mission to improve oral health and transform millions of lives worldwide. United by purpose, we bring our best selves to work every day, embracing a high-performance, player-learner culture that inspires collaboration, curiosity, and ambition. Here, you'll have the opportunity to take charge of your own career, harnessing your skills, passion, and enthusiasm for learning to continually grow and progress. Together, we're not just shaping brighter smiles—we're unlocking the potential of people everywhere, including our own.

About the Role

As a Complaint Handling Specialist, you'll play an important role in ensuring customer complaints are processed accurately, efficiently, and in compliance with quality and regulatory requirements. Acting as a central point of contact for complaint intake and coordination, you'll help ensure information is complete, routed correctly, and available to support timely investigations.

Working closely with global colleagues across Quality, Regulatory, Technical Support, Customer Service, manufacturers, and investigation sites, you'll contribute to maintaining high-quality processes that support patient safety, customer satisfaction, and continuous improvement. If you enjoy working in a structured environment where accuracy, collaboration, and attention to detail make a meaningful impact, we'd love to hear from you.

Your Role

In this position, you will:

Review incoming customer complaints to ensure they are complete and accurately documented.
Coordinate the distribution of complaints to the appropriate manufacturer or investigation site.
Process complaints within established timelines while meeting internal quality and compliance requirements.
Maintain accurate records in systems such as SAP and CRM to ensure traceability and effective follow-up.
Record supporting documentation, including images, scans, and product information.
Coordinate the shipment of complaint-related products and documentation when required.
Maintain complaint records to support compliance and audit readiness.
Escalate issues promptly to support timely resolution and continuous process improvement.
Respond to requests from internal stakeholders and support urgent complaint-related activities.
Perform additional assessments, such as fit tests or collecting supporting information, where needed.
Contribute to complaint investigations by ensuring complete and accurate supporting information is available.
Support colleagues and administrative team members involved in complaint processing by sharing knowledge and promoting quality standards.

Your Profile

Must-have Qualifications

Technical vocational or academic qualification in a relevant discipline.
Strong attention to detail with excellent documentation and data management skills.
Ability to organize and prioritize multiple activities while meeting deadlines.
Effective communication skills with the ability to collaborate across international teams.
Good written and spoken English.
Proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook.
Ability to work both independently and collaboratively while following established procedures.

Nice to Have

Experience in the dental, medical device, healthcare, or another regulated industry.
Knowledge of complaint handling or quality management processes.
Experience working with SAP ERP and CRM systems.
Additional language skills (Portuguese is preferred)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability

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