Background
The Bureau for Management Services’ Office of Financial Resources Management (BMS/OFRM) supports the United Nations Development Programme (UNDP) in the implementation of the 2030 agenda and UNDP’s Strategic Plan. It achieves this by developing and making fully operational a dynamic and harmonized integrated resource management framework based on comprehensive analysis that enhances UNDP’s financial and administrative performance, as well as facilitating UN reform and coherence. The primary role of BMS/ OFRM is to maintain the financial integrity of UNDP through providing functional leadership, supporting the efficient and effective management of its financial resources, promoting financial sustainability and responsible resource allocation. This is accomplished by the development and implementation of sound financial policies and practices, oversight of corporate financial management performance, and flexible scalable support to resource allocation. BMS/OFRM serves as a business partner to Bureaux and Country Offices, providing sound financial management, advisory and analytical services, with a view to continuously improve the financial management performance of business units and support Bureaux in the exercising of their oversight functions.
Within OFRM, the Treasury Division oversees cash, currency and banking risks globally in over 130 countries and over 100 currencies, managing the organization’s liquidity with centralized investment of excess cash balances to meet its liabilities. Treasury Division maintains policy and oversight of global payments and receivables, cash management, manages banking relationships, compliance, and KYC. The Treasury Division safeguards UNDP’s financial assets and ensures efficient, transparent global payments supporting programme delivery. As digital technologies transform global finance, Treasury is accelerating modernization to enhance speed, cost efficiency, transparency, and automation.
Scope of Work:
Under the direct supervision of the Treasury Specialist, the Treasury Associate provides analytical support and services in the day-to-day cash management areas, monitoring of imprest cash levels, conducts compliance oversight, and problem solves for local cash management, cash replenishment from HQ, petty cash operations, and bank account and signatory management. The incumbent works closely with the Treasury Officer and Treasury Associates within the team, Investment Specialist in the Investment unit to process CO replenishment through FX Optimization program, repatriation of excess fund, and to support with the data analysis for CO imprest management, cashflow forecasting, to ensure a resilient, flexible, and scalable global support model.
Duties and Responsibilities
Support Country Offices in having adequate local and hard currency balances to optimally meet operational needs:
Provide analytical and modelling support to the Treasury Officer and Investment Specialist in developing and refining cash‑flow forecasting models that enable Country Offices to accurately determine optimal imprest levels. Utilize trend analysis, sensitivity testing, and scenario modelling to strengthen
Country Office liquidity planning.
Assess and advise on optimal currency positioning, ensuring that Country Offices maintain adequate balances in both local and hard currencies to meet operational expenditures efficiently while minimizing FX exposure, liquidity constraints, and idle cash.
Review and validate replenishment requests submitted through UNall or other channels, conducting detailed checks for accuracy, completeness, and compliance with imprest management policies, liquidity thresholds, and Treasury’s internal control framework. Ensure that requests align with available HQ liquidity and Country Office expenditure patterns before processing.
Analyze Country Office short‑term and medium‑term cash‑flow requirements, using historical disbursement patterns, pipeline data, and operational projections. Based on validated needs, process EFTs in FIS/Integrity with full adherence to settlement timelines, funding windows, and FRR requirements.
Develop and maintain monitoring dashboards and tracking reports, utilizing analytical tools to identify anomalies, unusual fund movements, recurrent errors, or potential control gaps. Escalate material risk indicators and provide evidence‑based recommendations for corrective action.
Bank Signatory updates of Country Office Bank accounts including review of internal control compliance:
Conduct periodic and systematic reviews of the aging status of all bank account signatory changes to ensure their accuracy, validity, and timely implementation. Perform analytical checks to identify lags, control gaps, or inconsistencies in signatory updates maintained by Country Offices and Headquarters.
Run compliance and control reports to verify adherence to UNDP Financial Regulations & Rules (FRRs) and segregation‑of‑duties requirements governing bank signatories. Perform variance and exception analysis to identify discrepancies, potential conflicts, or breaches in authority structures, and initiate immediate corrective actions in coordination with relevant business units.
Process and validate bank signatory updates for Zero Balance Accounts (ZBAs), ensuring completeness and accuracy of documentation, proper authorization, and full alignment with Treasury’s internal control framework. Review and verify signatory updates submitted by Country Offices, flag anomalies, and ensure timely resolution to maintain institutional banking integrity.
Prepare high‑quality documentation for management approval, maintaining comprehensive, audit‑ready records of all signatory changes. Serve as a liaison with banking partners to coordinate updates, clarify requirements, and support due‑diligence processes, ensuring uninterrupted account operability and alignment with banking compliance standards.
Monitor and manage open cases and inquiries from Country Offices to ensure timely resolution:
Manage and analyze zero-balance account (ZBA) payment inquiries, evaluating and ensure proper end‑of‑day resolution .
Triaging and resolving ServiceNow (UNall) inquiries from country offices by assessing operational bottlenecks, data‑quality problems, or payment routing errors; provide authoritative guidance on Treasury processes and escalate system defects or recurring patterns to functional teams with documented root‑cause insights.
Process, track, and resolve payment recall requests and investigate returned or rejected payments by analyzing SWIFT return codes, sanction screening outcomes, and account validation errors; coordinate remediation with banks, country offices, and internal stakeholders to ensure timely recovery or re‑execution.
Coordinate periodic publication of UN Operational Exchange Rate (UNORE):
Collect, validate, and analyze local exchange rates submitted by Country Offices, applying reasonableness checks, and outlier detection. Update the UNORE working files with validated data and ensure timely submission for UNORE setup in accordance with the established monthly and ad‑hoc rate‑setting schedule.
Execute specialized rate‑upload activities by performing manual UNORE uploads in the ERP for specific currencies that require non‑standard treatment or exceptional handling. Verify accuracy of rate mapping, system posting logic, and downstream impacts on Treasury, Finance, and Country Office transactions.
Conduct ongoing governance of the UNORE calendar, ensuring that rate‑setting timelines, blackout periods, and processing cycles are accurately reflected and proactively updated. Identify scheduling conflicts or operational risks that could affect timely publication of UN operational rates.
Provide technical oversight of the UNORE SharePoint site, which serves as the central platform for rate collection and communication with Country Offices. Troubleshoot functionality issues, support CO users with error resolution, and escalate technical problems to IT support teams as needed to maintain system reliability.
Deliver analytical insights by identifying anomalies in rate submissions, significant FX fluctuations, recurring data quality issues, or country‑specific risks. Escalate material deviations and provide recommendations for corrective action or further review by Treasury management.
Monitor country office compliance with the Internal Control Framework, cash management procedures and policies on an ongoing basis:
Continuously monitor Country Office bank balances to assess the receipt of local contributions, identify excess cash positions relative to established imprest benchmarks, and detect liquidity inefficiencies.
Perform variance and trend analysis to flag abnormal accumulation of funds or deviations from expected cash‑flow patterns.
Oversee and analyze Country Office local investment activities, where authorized, by reviewing compliance with imprest ceilings, liquidity thresholds, and investment eligibility criteria. Conduct exception analysis to ensure that local investments are aligned with Treasury’s risk parameters and do not expose UNDP to undue financial or operational risk.
Identify and follow up on aged petty cash and cash‑arrangement exceptions, applying root‑cause analysis to detect control weaknesses, delayed clearances, or repeated non‑compliance. Work with Country Offices to implement corrective actions, strengthen internal controls, and ensure timely liquidation of outstanding cash balances.
Support the annual Treasury Certification process by providing analytical inputs, validating Country Office cash management data, and verifying compliance against Treasury control requirements. Prepare documentation, reconcile evidence, and ensure that certification activities are audit‑ready and consistent with UNDP Financial Regulations & Rules (FRRs) and the Internal Control Framework (ICF).
Prepare periodic country office/ Bureau Cash Management Review:
Lead quarterly analytical reviews of Country Offices and bureaux performance, synthesizing financial and operational indicators into concise One‑Pager executive briefs. Apply trend, variance, and cohort analysis to surface key drivers, structural shifts, and outliers that require management attention.
Design and maintain a standardized One‑Pager framework with consistent KPIs (e.g., cash utilization vs. imprest benchmarks, settlement efficiency/STP, FX exposure to UNORE, aging exceptions, compliance status against FRRs/ICF controls).
Conduct comparative and cohort analysis across regions, bureaux, and peer Country Office clusters to benchmark performance, identify recurring pain points, and highlight leading practices. Use time‑series and seasonality checks to distinguish structural issues from cyclical patterns.
Track implementation of recommendations through a formal follow‑up and verification cycle, including evidence reviews (e.g., updated SOPs, corrected SSIs, reconciliations cleared, system fixes deployed).
Develop management dashboards and drill‑down reports (Power BI or equivalent) that visualize KPI movements, red‑amber‑green statuses, and heat maps of risk concentrations. Enable Country Offices and bureaux to self‑monitor and pre‑empt exceptions before quarter close.
Facilitate knowledge sharing:
Synthesize lessons learned and best practices in financial management.
Provide sound contributions to knowledge networks and communities of practice.
The functions are assigned and distributed by the supervisor in the team as necessary. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.
Institutional Arrangement:
The position is part of a team of four members, including the supervisor, and has no direct reports.
Ubicación del trabajo: Empleo presencial