20 publicaciones de empleo destacadas de technical support en euskal autonomia erkidegoa (¡Están contratando!)

Complaint Handling Specialist
Straumann Group —Mendaro, Guipúzcoa provincia
- Jornada completa
- Microsoft Word
- CRM software
- Microsoft Excel
6d
Senior Developer – Full Remote – EU Institutions
The White Team —Bilbao, Vizcaya provincia
- Teletrabajo
- Informática
- Inglés
- Desarrollo de software
Research Assistant (RA) of a research group
BCBL Basque Center on Cognition, Brain & Language —Donostia-San Sebastián, Guipúzcoa provincia
- Jornada completa
- Español
- Doctorado
- Informática
Systems Analyst, Laboratory Applications
CTI Clinical Trial Services, Inc —Bilbao, Vizcaya provincia
- Trabajo híbrido
- Informática
- Servicio al cliente
- Inglés
- Teletrabajo opcional
Solicitud rápida
System Service Technician
ABB Robotics Ibérica, S.A.U. —Trapagaran, Vizcaya provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Controladores lógicos programables
Solicitud rápida
14d
Development Engineer - Power electronics
AVL Iberica —Donostia-San Sebastián, Guipúzcoa provincia
- Español
- Inglés
- Grado
Senior Python Backend Architect
Mahxipano Software —Bilbao, Vizcaya provincia
- 68.000 € al año
- Inglés
- SQL
- Desarrollo de software
- Seguro médico privado
- Seguro dental
Solicitud rápida
Horizontal activities, tooling, documentation and support Architect, remote (EU) – MAIA
The White Team —Bilbao, Vizcaya provincia
- Teletrabajo
- Oracle
- DevOps
- Inglés
18h
Senior Software Engineer - Browser
ZenRows —Bilbao, Vizcaya provincia
- C++
- JavaScript
- Liderazgo
- Teletrabajo opcional
Line Lead
PepsiCo —Echávarri-Viña, Álava provincia
- Español
- Inglés
- Grado
4d
(NEW) Associate Consultant - Bilbao
FEV Consulting GmbH —Bilbao, Vizcaya provincia
- Jornada completa
- Inglés
Maitenance Lead
PepsiCo —Echávarri-Viña, Álava provincia
- Español
- Inglés
- Microsoft Office
2d
Researcher for the Li ion Batteries Area
CIDETEC Energy Storage —Donostia-San Sebastián, Guipúzcoa provincia
- Doctorado
- Inglés
- Investigación
Application Arquitect – Full Remote – EU Institutions
The White Team —Bilbao, Vizcaya provincia
- Teletrabajo
- Informática
- Inglés
- AWS
Refrigeration Reliability Manager, EU AMZL RME
Amazon Business EU SARL, Sucursal en España - Q05 —Bilbao, Vizcaya provincia
- Disponibilidad fin de semana
- Máster
- Controladores lógicos programables
- Grado
Software Engineering Sr. Manager - Digital Commerce
PepsiCo —Vitoria-Gasteiz, Álava provincia
- Trabajo híbrido
- Azure
- DevOps
- AWS
SATELLITE OPERATIONS & SYSTEMS ENGINEER
Satlantis —Bilbao, Vizcaya provincia
- Español
- Doctorado
- Inglés
SAP Controlling and Product Costing Business Analyst
Sibelco —Bilbao, Vizcaya provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
Bid Specialist
IDOM —Bilbao, Vizcaya provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postdoctoral researcher
BCBL Basque Center on Cognition, Brain & Language —Donostia-San Sebastián, Guipúzcoa provincia
- Jornada completa
- Español
- Doctorado
- Inglés

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Complaint Handling Specialist

Straumann Group -
Mendaro, Guipúzcoa provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 6 días

Cualificaciones

Microsoft Word
CRM software
Microsoft Excel
SAP CRM
Sistemas ERP
Inglés
Microsoft Office
Portugués
SAP ERP

Descripción completa del empleo

Are you ready to unlock your potential?

At Straumann Group we're on an exciting journey of growth, innovation, and impact—driven by our mission to improve oral health and transform millions of lives worldwide. United by purpose, we bring our best selves to work every day, embracing a high-performance, player-learner culture that inspires collaboration, curiosity, and ambition. Here, you'll have the opportunity to take charge of your own career, harnessing your skills, passion, and enthusiasm for learning to continually grow and progress. Together, we're not just shaping brighter smiles—we're unlocking the potential of people everywhere, including our own.

About the Role

As a Complaint Handling Specialist, you'll play an important role in ensuring customer complaints are processed accurately, efficiently, and in compliance with quality and regulatory requirements. Acting as a central point of contact for complaint intake and coordination, you'll help ensure information is complete, routed correctly, and available to support timely investigations.

Working closely with global colleagues across Quality, Regulatory, Technical Support, Customer Service, manufacturers, and investigation sites, you'll contribute to maintaining high-quality processes that support patient safety, customer satisfaction, and continuous improvement. If you enjoy working in a structured environment where accuracy, collaboration, and attention to detail make a meaningful impact, we'd love to hear from you.

Your Role

In this position, you will:

Review incoming customer complaints to ensure they are complete and accurately documented.
Coordinate the distribution of complaints to the appropriate manufacturer or investigation site.
Process complaints within established timelines while meeting internal quality and compliance requirements.
Maintain accurate records in systems such as SAP and CRM to ensure traceability and effective follow-up.
Record supporting documentation, including images, scans, and product information.
Coordinate the shipment of complaint-related products and documentation when required.
Maintain complaint records to support compliance and audit readiness.
Escalate issues promptly to support timely resolution and continuous process improvement.
Respond to requests from internal stakeholders and support urgent complaint-related activities.
Perform additional assessments, such as fit tests or collecting supporting information, where needed.
Contribute to complaint investigations by ensuring complete and accurate supporting information is available.
Support colleagues and administrative team members involved in complaint processing by sharing knowledge and promoting quality standards.

Your Profile

Must-have Qualifications

Technical vocational or academic qualification in a relevant discipline.
Strong attention to detail with excellent documentation and data management skills.
Ability to organize and prioritize multiple activities while meeting deadlines.
Effective communication skills with the ability to collaborate across international teams.
Good written and spoken English.
Proficiency with Microsoft Office applications, particularly Word, Excel, and Outlook.
Ability to work both independently and collaboratively while following established procedures.

Nice to Have

Experience in the dental, medical device, healthcare, or another regulated industry.
Knowledge of complaint handling or quality management processes.
Experience working with SAP ERP and CRM systems.
Additional language skills (Portuguese is preferred)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability

Solicitar ahora

Refina tu búsqueda

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Senior Developer – Full Remote – EU Institutions

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Postdoctoral researcher

Quiero recibir la alerta de empleo más reciente de technical support en euskal autonomia erkidegoa

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