20 publicaciones de empleo destacadas de de spa en eixample barcelona barcelona provincia (¡Están contratando!)

Guest Services & Quality Intern
SLS —Barcelona, Barcelona provincia
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
Host / hostess
Soho House & Co. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Máster
- Abono gimnasio
Solicitud rápida
Lobby Ambassador Intern
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Marketing Executive
SLS —Barcelona, Barcelona provincia
- De 27.000 € a 29.000 € al año
- Jornada completa
- Español
- Marketing
- Inglés
Solicitud rápida
Steward (Friegaplatos) - Pool House Barcelona
Soho House & Co. —Barcelona, Barcelona provincia
- Abono gimnasio
Solicitud rápida
Lobby Ambassador Intern
SLS —Barcelona, Barcelona provincia
- 700 € al mes
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
Personal Trainer
Soho House & Co. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Habilidades de comunicación
- Abono gimnasio
Solicitud rápida
Técnico/a Superior en PRL | IKEA Badalona
IKEA —Badalona, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Seguro oftalmológico
Industry Manager - Media Agency
Shopfully —Barcelona, Barcelona provincia
- De 75.000 € a 95.000 € al año
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Solicitud rápida
1h
Food & Beverage: Operations & Administrative Intern
SLS —Barcelona, Barcelona provincia
- 8.400 € al año
- Microsoft Word
- Español
- Microsoft Excel
Solicitud rápida
7d
Técnico/a de Prevención de Riesgos Laborales
ASSA ABLOY —Barcelona, Barcelona provincia
- Desde 30.000 € al año
- Jornada completa
PRACTICAS - Culinary trainee
Mandarin Oriental Hotel Group —Barcelona, Barcelona provincia
- 500 € al mes
- Jornada completa
- Preparación de alimentos
- Máster
- Hotel
PRACTICAS - Culinary trainee
Mandarin Oriental —Barcelona, Barcelona provincia
- 500 € al mes
- Jornada completa
- Preparación de alimentos
- Máster
- Hotel
Housekeeping Supervisor Intern
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Solicitud rápida
5* Hotel Técnico/a de mantenimiento - Grand Hotel Central Barcelona
domestiko.com —Barcelona, Barcelona provincia
- Mantenimiento
- Hotel
- Cocina
Culinary Intern
SLS —Barcelona, Barcelona provincia
- 700 € al mes
- Jornada completa
- Español
- Inglés
- Máster
Solicitud rápida
Housekeeping Supervisor Intern
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Sin necesidad de experiencia
- Inglés
Food & Beverage: Operations & Administrative Intern
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
3d
5* Hotel Técnico/a de mantenimiento - Grand Hotel Central
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Mantenimiento
- Hotel
- Grado
Assistant Housekeeping Manager
Soho House & Co. —Barcelona, Barcelona provincia
- Horas extra
- Abono gimnasio
Solicitud rápida

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Guest Services & Quality Intern

SLS -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato en prácticas

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Inglés
Máster
Grado

Descripción completa del empleo

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do...

We are looking for a Guest Services & Quality Intern to join the team at SLS Barcelona. Under the guidance of the Call Center Manager, you will provide support in ensuring a seamless and memorable experience for all guests while maintaining the property’s service standards.

You will:

Answer internal and external phone calls promptly and courteously.
Manage guest requests during their stay, providing accurate information about hotel facilities, services, and schedules.
Coordinate with other departments (Housekeeping, Engineering, F&B, etc.) to ensure timely fulfillment of guest needs.
Record, track, and dispatch requests to the relevant departments.
Handle Room Service, wake-up calls, voicemail, and restaurant/spa reservation requests.
Redirect calls or inquiries to the appropriate department when needed.
Perform quality checks to ensure guest requests are completed to standard.
Respond to guest complaints or concerns with empathy and professionalism.
Monitor service trends to identify gaps and opportunities for improvement.
Uphold service excellence standards and act as an ambassador for the brand by creating memorable guest experiences.
Proactively suggest solutions or enhancements during a guest’s stay.
Assist with administrative and reporting tasks such as logging incidents, tracking requests, and updating hotel systems.

Qualifications

What we are looking for...

You’re studying a bachelor’s or master’s degree in hospitality or a related field.
You can sign an internship agreement with your school for preferably 6 months.
You have proficient knowledge of computer systems such as Microsoft Word, Excel, and Outlook.
You can multitask, work in a fast-paced environment, and maintain a high level of attention to detail.
You have excellent verbal and written communication skills and are fluent in Spanish and English; additional languages are highly valuable.
You are passionate about delivering outstanding guest service and creating memorable stays for our guests.
You make people feel good – your team, guests, and colleagues alike – and you make a positive impact.
You build strong relationships, feel confident working with other teams and leaders, and are passionate about what can be achieved together.
You take ownership of important issues, solve problems, and make effective decisions, even under pressure.
You stay calm and professional when handling demanding situations or guest complaints, showing empathy and solutions focus.
You are humble and open to ideas; you leave your ego at the door and help get things done.
You want to be part of a team that works hard, supports each other, and has fun along the way.

Additional Information

What's in it for you...

The opportunity to be a part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.

Solicitud rápida

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de spa empleos en eixample barcelona barcelona provincia

Guest Services & Quality Intern

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