20 publicaciones de empleo destacadas de lead documentation engineer en barcelona, ct (¡Están contratando!)

Expert Support Engineer, Technical Lead
Ingram Micro —Barcelona, Barcelona provincia
- Jornada completa
- APIs
- Liderazgo
Sr Technical Support Engineer
Ingram Micro —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Azure
- Inglés
- Bachillerato
Sr Technical Support Engineer (VTS)
Ingram Micro —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Azure
- Inglés
- Bachillerato
Senior Security Engineer – Identity & Access
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
Solicitud rápida
IIoT DevOps Engineer
Sanofi —Barcelona, Barcelona provincia
- DevOps
- Inglés
- AWS
Lead Product Designer - Design System
BVNK —Barcelona, Barcelona provincia
- Teletrabajo
- Oficina
- Máster
- APIs
Solicitud rápida
Data Analysis Team Lead
Smadex SLU —Barcelona, Barcelona provincia
- Jornada completa
- SQL
- Machine learning
- Python
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Technical Integration Lead
Nuitée —Barcelona, Barcelona provincia
- Teletrabajo
- Hotel
- APIs
Solicitud rápida
5d
Senior Fullstack Engineer
Kabilio —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
Vehicle Engineer
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Máster
- Grado
- Manufactura
13d
Quality Program Associate
Aizon —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
- Seguro dental
Solicitud rápida
Product Development & Innovation Project Manager
Greif —Martorell, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Project management
Senior Software Engineer
Tempus —Barcelona, Barcelona provincia
- Jornada completa
- AWS
- Desarrollo de software
- Inteligencia artificial
Privileged Access Management (PAM) Engineer
Boehringer Ingelheim España, S.A. —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Scripting
- Abono gimnasio
7d
Principal Network Service Engineer
Unilabs —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Azure
- Liderazgo
Solicitud rápida
DevOps Engineer
Kabilio —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- DevOps
- Inglés
Value Engineer
deepset —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Máster
- SQL
Solicitud rápida
Senior Software Engineer
Apex Group —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
Java Engineer - Contract Testing - Microservices
ERNI —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Abono gimnasio
Senior II Back-End Engineer
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Java
- APIs
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de lead documentation engineer en barcelona, ct

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Expert Support Engineer, Technical Lead

Ingram Micro -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Arquitectura del sistema
APIs
Cloud
Liderazgo

Descripción completa del empleo

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Shape Tomorrow’s Cloud—Lead Critical Support for a Global Technology Ecosystem

About Ingram Micro

Ingram Micro powers the global IT ecosystem—connecting technology vendors, partners, and businesses to unlock the full promise of innovation. With operations reaching over 90% of the world’s population and our digital platform, Ingram Micro Xvantage™ , we enable smarter, faster, and more scalable ways to do business. Together, L et’s shape tomorrow by driving technology forward and creating real impact across the globe.

Join Unified Support at Ingram Micro and help keep global technology running smoothly through collaboration, problem‑solving, and real customer impact.

We are seeking a highly experienced Lead Technical Support Engineer to operate as the senior technical leader within the support organization. This role builds upon the Senior Technical Support Engineer (L2) foundation, expanding into technical leadership, cross-functional influence, and operational ownership. The Lead Engineer serves as the voice of Support with Product and Engineering, driving issue resolution at scale while enabling team effectiveness through mentorship, workflow optimization, shift-left initiatives, and continuous innovation.

Key Responsibilities

Act as the technical escalation point for the most complex and business-critical issues.

Represent Support in Engineering and Product meetings, speaking on behalf of customer impact and supportability.

Lead technical discussions with Engineering and Product on defects, prioritization, and product improvements.

Drive end-to-end workflow management including ticket prioritization, backlog health, and SLA adherence.

Mentor and coach L1/L2 engineers, elevating technical capability and performance across the team.

Lead shift-left initiatives to improve self-service, documentation, and first-touch resolution.

Partner with Product and Engineering to eliminate recurring issues and improve platform stability.

Lead major incident technical coordination and post-incident improvements.

Continuous Learning & Innovation Expectations

Continuously upskill in emerging technical tools, platforms, and modern support technologies.

Actively develop expertise in AI tools and capabilities to enhance troubleshooting, automation, and decision-making.

Leverage AI as a transformative tool to improve customer experience, reduce MTTR, and drive support efficiency.

Drive adoption of AI-enabled workflows, including knowledge generation, ticket automation, and self-service enhancements.

Mentor team members on leveraging AI and modern tools to elevate overall team capability and scale impact.

Knowledge, Skills, and Experience

7+ years in technical support or related technical roles.

Strong expertise in cloud, APIs, integrations, and system architecture.

Proven leadership, mentorship, and cross-functional influence.

Experience driving operational improvements and workflow optimization.

Excellent communication skills translating technical issues into business impact.

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Refina tu búsqueda

lead documentation engineer empleos en barcelona, ct

Expert Support Engineer, Technical Lead

Sr Technical Support Engineer

Sr Technical Support Engineer (VTS)

Senior Security Engineer – Identity & Access

IIoT DevOps Engineer

Lead Product Designer - Design System

Data Analysis Team Lead

Technical Integration Lead

Senior Fullstack Engineer

Vehicle Engineer

Quality Program Associate

Product Development & Innovation Project Manager

Senior Software Engineer

Privileged Access Management (PAM) Engineer

Principal Network Service Engineer

DevOps Engineer

Value Engineer

Senior Software Engineer

Java Engineer - Contract Testing - Microservices

Senior II Back-End Engineer

Quiero recibir la alerta de empleo más reciente de lead documentation engineer en barcelona, ct

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