20 publicaciones de empleo destacadas de customer service coordinator en spain (¡Están contratando!)

Service Provider Operations Coordinator with Mandarin
Jingdong Development France —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
- Project management
Solicitud rápida
3d
Membership Operations Coordinator
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Sin necesidad de experiencia
- Inglés
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Programs Controller and Digital Innovation Coordinator
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- SQL
- Administración y dirección de empresas
- Python
- Seguro de vida
2d
Program Coordinator
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Office
- Grado
10d
Implementation Consultant - Lead
Sprinklr —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
- Vacaciones pagadas
Real Estate Assistant – Bilingual Client & Listings Coordinator
Daemi Real Estate —Marbella, Málaga provincia
- Jornada completa
- Español
- Microsoft Excel
- Ventas
Solicitud rápida
3d
Sales Coordinator, Calvin Klein & Nike - Madrid (Sick Leave)
All We Wear Group —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
17h
Clinical Trial Coordinator
Thermo Fisher Scientific —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Manager, Strategic & Scientific Research, Patient Centered Solutions
IQVIA —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Operations & Logistics Trainee (Last Mile), Azuqueca de Henares (m/f/d)
METRO Markets GmbH —Azuqueca de Henares, Guadalajara provincia
- Media jornada
- Microsoft Excel
- Microsoft Office
- Administración y dirección de empresas
Key Account Manager
Colibrix One —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Production Manager
Eurofragance —Rubí, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Seguro de vida
- Plan de pensiones
System Service Technician
ABB Robotics Ibérica, S.A.U. —Murcia, Murcia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Controladores lógicos programables
Solicitud rápida
10d
Lead Solutions Consultant
Sprinklr —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Ventas
- Marketing
- Vacaciones pagadas
Operational Resilience Officer
AXA —Madrid, Madrid provincia
- Inglés
Materiel Support Management MRO (Temp Agency)
Airbus Defence and Space SAU —San Pablo, Sevilla provincia
- Jornada completa
- Español
- Inglés
Scheduling Success Coordinator - Switzerland-German Speaking
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Project management
- Seguro de vida
- Plan de pensiones
18h
Senior Tech Talent Acquisition Partner
Sumup —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
7d
Project Manager - Global High Tech
Ecolab Inc. —Sant Joan Despí, Barcelona provincia
- Jornada completa
- PMP
- Inglés
- Máster
LIS Manager
CBRE —Tres Cantos, Madrid provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Service Provider Operations Coordinator with Mandarin

Jingdong Development France -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 3 días

Cualificaciones

Logística
Inglés
Máster
Gestión de almacenes
Project management
Grado
Administración y dirección de empresas
Italiano
Negociación

Descripción completa del empleo

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Summary**

The Service Provider Operations Coordinator will be responsible for overseeing and optimizing the performance of third-party service providers across JD logistics and supply chain operations in Spain. This role focuses on ensuring efficient, cost-effective, and high-quality service delivery.

Job Responsibilities**

Develop and implement strategies for service provider selection, onboarding, and ongoing performance management.
Negotiate and manage contracts, service level agreements (SLAs), and key performance indicators (KPIs) with service providers.
Monitor and analyze service provider performance against established KPIs and SLAs, identifying areas for improvement and implementing corrective actions.
Conduct regular performance reviews and business meetings with service providers to foster strong relationships and drive continuous improvement.
Identify and resolve operational issues and disputes with service providers in a timely and effective manner.
Collaborate cross-functionally with internal teams (e.g., logistics, procurement, finance) to ensure seamless integration of service provider operations.
Drive cost optimization initiatives related to service provider engagement without compromising service quality.
Stay abreast of industry best practices and technological advancements in service provider management.
Prepare and present reports on service provider performance and operational metrics to senior management.
Ensure compliance with all relevant regulations and company policies regarding service provider operations.

Job Qualifications**

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred.
Minimum of 2 years of experience in service provider management, logistics operations, or supply chain management, preferably within an e-commerce or retail environment.
Proven track record of successfully managing and optimizing third-party service provider relationships.
Strong understanding of logistics, warehousing, transportation, and last-mile delivery operations.
Excellent negotiation, communication, and interpersonal skills.
Ability to analyze complex data, identify trends, and make data-driven decisions.
Proficiency in project management and process improvement methodologies.
Fluency in Mandarin, English and Italian are required.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Strong problem-solving abilities and attention to detail.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

Solicitud rápida

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