Field Service Coordinator
Sulzer —Madrid, Madrid provincia
- Jornada completa
- Inglés
TÉCNICO (H/M) DE ASCENSORES EXPRESS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Mantenimiento
- Sin necesidad de experiencia
After-Sales Service Leader / MADRID
NILFISK SAU —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Solicitud rápida
6d
Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA
Otis —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Microsoft Office
- Contratos
Ingeniero Costos Fábrica (H/M)
Otis —Leganés, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
- Formación continua
- Ayuda al desarrollo profesional
AIT Technician
Thales —Tres Cantos, Madrid provincia
- Jornada completa
- Plan de pensiones
5d
Accounts Receivable (M/F) - (Temporal)
Otis —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Oficina
B1/B2 Aircraft Maintenance Technician (Base Aerea de Gando)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Manufactura
9d
Product Configurator (Finance) / Functional Analyst
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Inglés
- Máster
- Parking gratuito
- Seguro de vida
INGENIERO MECÁNICO DE ESPECIFICACIONES (H/M) OTIS LEGANÉS
Otis —Leganés, Madrid provincia
- Jornada completa
- Inglés
- Microsoft Office
Application Manager – SAP FI-CO Cluster (d/f/m)
TK ELEVATOR IBERICA HOLDING, S.L. UNIPERSONAL. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Inglés
- Máster
- Parking gratuito
I&C Commissioning Supervisor
Dapin —San Sebastián de los Reyes, Madrid provincia
- Inglés
- Oficina
- Microsoft Office
Project Manager - Madrid/ Lisbon
Powerdot —Madrid, Madrid provincia
- Inglés
- Máster
- Project management
- Abono gimnasio
Solicitud rápida
4d
ASESOR (H/M) COMERCIAL ASCENSORES OTIS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Microsoft Office
Senior AI / MLOps Engineer (d/f/m)
TK ELEVATOR IBERICA HOLDING, S.L. UNIPERSONAL. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- Informática
- DevOps
- Parking gratuito
INGENIERO ELECTROMECÁNICO (H/M) OTIS LEGANÉS
Otis —Leganés, Madrid provincia
- Jornada completa
- Inglés
- Microsoft Office
- Agile
INGENIERO ELÉCTRICO (H/M) OTIS LEGANÉS
Otis —Leganés, Madrid provincia
- Jornada completa
- Inglés
- Microsoft Office
- Experiencia en electricidad
TÉCNICO (H/M) COMERCIAL PUERTAS AUTOMÁTICAS PORTIS MÉRIDA
Otis —Getafe, Madrid provincia
- Jornada completa
- Microsoft Excel
- Ventas
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
7d
Engine Workshop Technician (12-month FTC)
Cummins Inc. —Madrid, Madrid provincia
- De lunes a viernes
- Conocimientos de mecánica
22h
IT Operations Support
Getnet Platforms —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- AWS
- Seguro dental
- Seguro de vida
Solicitud rápida
1d

Quiero recibir la alerta de empleo más reciente de customer service technician en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Field Service Coordinator

Sulzer -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Inglés
Mantenimiento Industrial

Descripción completa del empleo

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary
The (Field) Service Sr. Coordinator is responsible for coordinating field service activities including installation, configuration, calibration, and repair of technical products and systems at customer locations. This role supports service delivery and may guide other professional-level staff in non-routine situations.
This job profile is intended for professional-level staff that works autonomously and may coordinate the activities of other professional-level staff, especially in non-routine situations.

The Field Service Supervisor plays a key role in ensuring that all services are executed with quality, efficiency, and safety. This role acts as a bridge between the customer and the national technical team, working closely with the Operations Director, the Operations Backoffice and the Workshop Coordinator. The supervisor is responsible for the end‑to‑end management of all field activities (maintenance, incidents, breakdowns, commissioning, and supervision).

Key Responsibilities

Technical team coordination: Assign daily tasks to field technicians based on priorities and workload, ensuring efficient execution.
Materials and resources control: Ensure that technicians have the necessary tools, materials, and documentation to complete tasks quickly and effectively.
Work order monitoring: Follow up on work orders, validate the technical closure, and ensure that all required information is included (photos, reports, readings, etc.).
Direct customer communication: Plan and coordinate field activities with the customer, ensuring that work can be carried out safely and within the agreed timelines.
Maintenance contract planning and tracking: Verify that all related documentation is up to date and that maintenance activities are carried out in accordance with contractual requirements.
Continuous improvement: Propose operational and procedural improvements based on field reality, and analyze the causes of rework and recurring incidents.

What you need to succeed

Experience & Technical Background

Proven experience in field service supervision or coordination within an industrial environment (e.g. civil construction, hydraulic installations, industrial maintenance).
Strong technical knowledge and diagnostic skills , with the ability to support and guide field technicians.
Experience working with field service management tools , work orders, and technical reporting.
Hands‑on exposure to on‑site customer environments , managing incidents, breakdowns, and maintenance activities.

Skills & Competencies

Ability to work autonomously while coordinating and prioritizing activities of a distributed field team.
Strong communication and customer‑oriented mindset , with proven experience dealing directly with customers on site.
Structured and proactive approach, with the ability to manage multiple tasks and priorities simultaneously.
Problem‑solving mindset and continuous improvement orientation.

Languages & Mobility

High level of English (able to communicate effectively with internal stakeholders and customers).
Availability to travel across Iberia as required by field activities.

What we offer you

A permanent contract.
A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
Restaurant tickets
Be part of an experienced, international team.
A good vibe working environment.
Company car as a tool of trade
Other fringe benefits

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Solicitar ahora

Refina tu búsqueda

customer service technician empleos en madrid, md

Field Service Coordinator

TÉCNICO (H/M) DE ASCENSORES EXPRESS MADRID

After-Sales Service Leader / MADRID

Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA

Ingeniero Costos Fábrica (H/M)

AIT Technician

Accounts Receivable (M/F) - (Temporal)

B1/B2 Aircraft Maintenance Technician (Base Aerea de Gando)

Product Configurator (Finance) / Functional Analyst

INGENIERO MECÁNICO DE ESPECIFICACIONES (H/M) OTIS LEGANÉS

Application Manager – SAP FI-CO Cluster (d/f/m)

I&C Commissioning Supervisor

Project Manager - Madrid/ Lisbon

ASESOR (H/M) COMERCIAL ASCENSORES OTIS MADRID

Senior AI / MLOps Engineer (d/f/m)

INGENIERO ELECTROMECÁNICO (H/M) OTIS LEGANÉS

INGENIERO ELÉCTRICO (H/M) OTIS LEGANÉS

TÉCNICO (H/M) COMERCIAL PUERTAS AUTOMÁTICAS PORTIS MÉRIDA

Engine Workshop Technician (12-month FTC)

IT Operations Support

Quiero recibir la alerta de empleo más reciente de customer service technician en madrid, md

Related Searches

About the role

What we offer you

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión