20 publicaciones de empleo destacadas de customer service technician en madrid, md (¡Están contratando!)

Desk Side Support Engineer
NSC Global —La Moraleja, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
6d
INGENIERO DE DISEÑO ELÉCTRICO (H/M) OTIS LEGANÉS
Otis —Leganés, Madrid provincia
- Jornada completa
- Teletrabajo opcional
Electrical Systems Installation Technician (m/w/d)
SOGECLAIR —Getafe, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
Internship in the SAP Support Supplier Management Department (m/f/d)
TK Elevator —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Delineante Mecanico I CAD Designer - NPD
Enerpac Tool Group Corporation —La Moraleja, Madrid provincia
- Jornada completa
- AutoCAD
- Español
- Inglés
Program Manager (d/f/m)
TK ELEVATOR IBERICA HOLDING, S.L. UNIPERSONAL. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Sistemas ERP
- Inglés
- Parking gratuito
CLM / ERP ANALYST ENGINEER (H/M) OTIS LEGANÉS
Otis —Leganés, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Grado
- Formación continua
TÉCNICO (H/M) DE ASCENSORES EXPRESS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Mantenimiento
- Sin necesidad de experiencia
Sales Specialist KAM (H/M)
Otis —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Senior Site Reliability Engineer (d/f/m)
TK ELEVATOR IBERICA HOLDING, S.L. UNIPERSONAL. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- DevOps
- Inglés
- Parking gratuito
Audit/Ctrls Manager (M/F)
Otis —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
- Contabilidad
Product Configurator (Claims) / Functional Analyst
NN Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Inglés
- Máster
- Parking gratuito
- Seguro de vida
After-Sales Service Leader / MADRID
NILFISK SAU —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Solicitud rápida
6d
Environmental, Health & Safety Technician (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Negociación
Integrated Logistics Support (ILS) Engineering Manager (m/f/d)
RHEINMETALL —Madrid, Madrid provincia
- Inglés
- Máster
- Liderazgo
Maintenance Engineer
ALSTOM —Madrid, Madrid provincia
- Jornada completa
- Español
A400M MRO Network maintenance B1 or/and B2 technician (ZARAGOZA)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
ASESOR TÉCNICO (H/M) ASCENSORES OTIS MADRID
Otis —Alcorcón, Madrid provincia
- Jornada completa
- Mantenimiento
- Inglés
- Microsoft Office
R&D DEVELOPER (H/M) OTIS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Oficina
- C++
- Formación continua
Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA
Otis —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Microsoft Office
- Contratos

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Desk Side Support Engineer

NSC Global -
La Moraleja, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 6 días

Cualificaciones

Servicio al cliente
Logística
Inglés
Microsoft Office
Hardware de ordenador
Soporte informático
Mac OS

Descripción completa del empleo

Overview:

NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.

Role Overview

This is an onsite IT support role ideal for candidates with experience in end user computing. You will be the first point of contact for onsite technical issues, helping users resolve hardware and software problems and ensuring a smooth day-to-day operation.

Responsibilities:

Ability to advise and to present to one or more customer staff.
Monitor and control daily service call activity, utilization, inventory levels and service levels.
Exceptional customer service
Advanced knowledge in Customer Service Aptitude
Resolving technical problems with hardware, software and connectivity.
Troubleshooting customer issues while maintaining agreed upon service levels for customer contact and resolve
Participate in the configuration and support of internal systems.
Ability to work effectively with Logistics
Adherence to assigned schedule
Adhering to documented policies, procedures and processes that are specific to the service.
Clear and concise documentation of all customer interaction within appropriate CRM tool.
Able to function in a team environment
Maintain knowledge levels as industry enhancements occur
Support installation and implementation of connectivity and high-end systems products
Continuous improvement of service delivery.
Ability to juggle time and resources to meet or exceed expectations

Qualifications:

Sound knowledge of:

Advanced knowledge in Computer Hardware
Advanced knowledge in Common Software applications
Advanced knowledge in Microsoft Operating system
Proficient knowledge in Printer Hardware
Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices
Proficient knowledge in Ticketing software
Microsoft Office & Office 365 applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Awareness of:

Active Directory
Exchange
Apple OS
Network and server hardware and components

IT qualifications may include:

A+ Certification; Baseline OEM Certifications which include any of the following, depending on assignment: Dell Desktop/Laptop, HP Desktop/Laptop/Printer, Lenovo Desktop/Laptop, Lexmark Printer, IBM Printer, Server +
PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in desktop area
Microsoft Office Specialist (MOS) certification

Language:

English (written and verbal) and Local language.

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Refina tu búsqueda

customer service technician empleos en madrid, md

Desk Side Support Engineer

INGENIERO DE DISEÑO ELÉCTRICO (H/M) OTIS LEGANÉS

Electrical Systems Installation Technician (m/w/d)

Internship in the SAP Support Supplier Management Department (m/f/d)

Delineante Mecanico I CAD Designer - NPD

Program Manager (d/f/m)

CLM / ERP ANALYST ENGINEER (H/M) OTIS LEGANÉS

TÉCNICO (H/M) DE ASCENSORES EXPRESS MADRID

Sales Specialist KAM (H/M)

Senior Site Reliability Engineer (d/f/m)

Audit/Ctrls Manager (M/F)

Product Configurator (Claims) / Functional Analyst

After-Sales Service Leader / MADRID

Environmental, Health & Safety Technician (Temp Agency)

Integrated Logistics Support (ILS) Engineering Manager (m/f/d)

Maintenance Engineer

A400M MRO Network maintenance B1 or/and B2 technician (ZARAGOZA)

ASESOR TÉCNICO (H/M) ASCENSORES OTIS MADRID

R&D DEVELOPER (H/M) OTIS MADRID

Especialista en Gestión de Disputas (Dispute Specialist) OTIS BARCELONA

Quiero recibir la alerta de empleo más reciente de customer service technician en madrid, md

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