20 publicaciones de empleo destacadas de customer service representative en castelldefels barcelona provincia (¡Están contratando!)

Customer Experience Representative VC
Alcon —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Microsoft Excel
Delivery Manager - Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- DevOps
- Grado
Mid-Market Account Executive (Romanian Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Business Development Representative
Omnissa —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Account Management Representative
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Inside Sales Representative in Barcelona (German-speaking -Hybrid- HE04
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Garage Support Representative (m/f/d) - Especialista en Soporte Técnico de Automoción
TecAlliance —Barcelona, Barcelona provincia
- De lunes a viernes
- Trabajo híbrido
- Español
- Inglés
- Oficina
2h
Senior Product Manager - KYC
Spendesk —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina
- Abono gimnasio
Mid-Market Account Executive (Baltics Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Sales Representative (Swedish-speaking) – Hybrid – High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Sales Development Representative - Bulgarian Speaker
SumUp —Barcelona, Barcelona provincia
- Inglés
- Oficina
Solicitud rápida
test spanish forcast
Transcom —Barcelona, Barcelona provincia
- Español
- Servicio al cliente
- Inglés
9d
Senior Implementation Consultant PSS
ADP —Barcelona, Barcelona provincia
- Project management
- Grado
Legal Counsel
DSV —Rubí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
Head of Office App1 (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Customer Service Representative - Danish speaking - Automotive - Onsite - FA02
Concentrix —Barcelona, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Servicio al cliente
- Inglés
- Bachillerato
12d
Sales Development Team Lead - French Speaker
Sumup —Barcelona, Barcelona provincia
- Español
- Inglés
Inside Sales SMB Account Representative - German language
Lenovo —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Negociación
Sales Development Representative - Croatian Market
SumUp —Barcelona, Barcelona provincia
- Inglés
- Oficina
Solicitud rápida
Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05
Concentrix —Barcelona, Barcelona provincia
- 23.400 € al año
- Jornada completa
- CRM software
- Ventas
- Inglés

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Customer Experience Representative VC

Alcon -
Cornellà de Llobregat, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Español
Microsoft Excel
Servicio al cliente
Inglés
Portugués

Descripción completa del empleo

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Customer experience Representative, you will be responsible in customer experience operations, incident management, and digital platforms, with a strong focus on SLA compliance, end-to-end service quality, and close collaboration with commercial teams for Key Accounts. You will work for Portugal and Spain while you are be based in Cornella de Llobregat, Spain. In this role, a typical day will include:

Capture and manage customer incidents via phone and case management systems, ensuring timely resolution and exceptional customer experience.
Monitor and follow up on assigned incidents, guaranteeing targeted close dates are met according to established SLAs.
Maintain customer information packages and proactive communication, including order status updates and billing extracts.
Manage return processes, including pickup coordination and RMA generation as needed.
Oversee automation and electronic platform follow-up, ensuring SLA and Idoc monitoring.
Perform output control and error clean-up to maintain process accuracy.

WHAT YOU’LL BRING TO ALCON:

Portuguese and Spanish (native) + English (C1 level)
1-3 years of experience in Customer Service/Experience,
Order‑to‑Cash, or Incident Support
Experience with CRM/Case Management and ERP systems (SAP)
Practical knowledge of SLAs and escalation management
Intermediate Excel skills and professional multilingual writing abilities
Strong customer‑centric professional demonstrating accountability, analytical problem‑solving, collaborative teamwork, and clear communication

HOW YOU CAN THRIVE AT ALCON:

Competitive salary
Comprehensive benefits package
Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
International exposure
Open, friendly and collaborative culture

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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customer service representative empleos en castelldefels barcelona provincia

Customer Experience Representative VC

Delivery Manager - Evinova

Mid-Market Account Executive (Romanian Market)

Business Development Representative

Account Management Representative

Inside Sales Representative in Barcelona (German-speaking -Hybrid- HE04

Garage Support Representative (m/f/d) - Especialista en Soporte Técnico de Automoción

Senior Product Manager - KYC

Mid-Market Account Executive (Baltics Market)

Sales Representative (Swedish-speaking) – Hybrid – High Tech Industry HS03

Sales Development Representative - Bulgarian Speaker

test spanish forcast

Senior Implementation Consultant PSS

Legal Counsel

Head of Office App1 (m/f/d)

Customer Service Representative - Danish speaking - Automotive - Onsite - FA02

Sales Development Team Lead - French Speaker

Inside Sales SMB Account Representative - German language

Sales Development Representative - Croatian Market

Inside Partner Sales Representative (German - speaking) - Hybrid- High Tech Industry HT05

Quiero recibir la alerta de empleo más reciente de customer service representative en castelldefels barcelona provincia

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