20 publicaciones de empleo destacadas de helpdesk en las rozas de madrid, md (¡Están contratando!)

Global IT Store Systems Specialist
Avolta —Madrid, Madrid provincia
- Inglés
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Procesia Proyectos y Servicios —Madrid, Madrid provincia
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Palex Medical —Alcobendas, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Sistema operativo Windows
- Oportunidades de crecimiento y desarrollo profesional
Analista de operaciones de flotas y reporting
domestiko.com —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Habilidades organizativas
Desktop Support Engineer
Flying Bark Productions —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Sistema operativo Windows
- Scripting
Solicitud rápida
Técnico de campo & Soporte técnico Refrigeración
GEA Group Aktiengesellschaft —Alcobendas, Madrid provincia
- Jornada completa
- Inglés
- Disponible para viajar
- Habilidades de comunicación
- Seguro médico privado
- Flexibilidad horaria
Técnico/a Cau, presencial
Grupo Sermicro —Madrid, Madrid provincia
- De lunes a viernes
- Informática
- Inglés
- Sistema operativo Windows
Tecnico de soporte microinformatico
domestiko.com —Madrid, Madrid provincia
- 18.000 € al año
- Jornada completa
Desktop Support Engineer - Madrid
ESP Global Services Limited —Madrid, Madrid provincia
- De lunes a viernes
- Español
- Inglés
- Sistema operativo Windows
Solicitud rápida
9h
Técnico/a Soporte Plataforma IAM
PROCESIA —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Habilidades de análisis
- IT
- Seguro médico privado
Solicitud rápida
Arquitecto Técnico / Soporte Operativo
Reformas y Construcción Madrid —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- AutoCAD
- Gestión de equipo
- Habilidades organizativas
Solicitud rápida
Soporte Técnico
Solinsur —Madrid, Madrid provincia
- Bases de datos
- Habilidades de comunicación
Hospitality Loyalty Application Support Specialist - French & English-speaking
Radisson Hotel Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Hotel
Solicitud rápida
1d
Técnico Soporte de Laboratorio (Campus de la Creatividad)
CEU —Madrid, Madrid provincia
- Media jornada
- CAD
- Grado
Ensia - Responsable de Infraestructura IT / IT Infrastructure Manager
Testia France —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Sistemas ERP
Técnico/a de Soporte Electrónico Junior con Portugués
AGH Ibérica —Alcobendas, Madrid provincia
- Trabajo híbrido
- Oportunidades de crecimiento y desarrollo profesional
Técnico/a Soporte Videoconferencias, presencial
Grupo Sermicro —Madrid, Madrid provincia
- De lunes a viernes
- Trabajo híbrido
Auxiliar Administrativo Help Desk con Certificado de Discapacidad
Coolaboro —Arganzuela-Madrid, Madrid provincia
- De 13.000 € a 13.500 € al año
- Media jornada
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Formación pagada
- Teletrabajo opcional
Técnico L1 - Temporal
Serviguide BPO —Madrid, Madrid provincia
- Jornada completa
- Sistema operativo Windows
- Habilidades organizativas
- Presencial
Arquitecto Técnico / Soporte Operaciones
proyectosdereformamadrid —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- AutoCAD
- Gestión de equipo
- Habilidades organizativas
Solicitud rápida

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Global IT Store Systems Specialist

Avolta -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Hace 11 días

Cualificaciones

Microsoft SQL Server
Inglés
SQL
Scripting
POS
Linux
Python
Shell Scripting

Descripción completa del empleo

Brand: Avolta

Country:
ES

#job-location.job-location-inline { display: inline; }
Location: Madrid Office
Job Type: Indefinite

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.

PURPOSE OF THE ROLE

The role of the Global IT Store POS System Specialist is to implement, supervise and maintain POS system components, including central and edge environments, across all supported touchpoints such as POS, SCO and mPOS, as well as all related downstream, upstream and edge integrations.

The role participates in projects in collaboration with global, regional and local resources to roll out, update and maintain the POS platform, acting as a technical authority and subject matter expert for POS-related matters.

The position also provides training, guidance and support to Helpdesk and Local IT support teams, contributes to the development of the knowledge database, and coordinates with internal IT partners and third-party providers where required.

RESPONSIBILITIES

Project-related responsibilities

Support POS-related projects, including rollouts, installations, updates and incident management, in coordination with the relevant Project Manager
Ensure the deployment of POS and SCO system components in compliance with corporate guidelines
Act as a functional and technical expert for Store Systems applications
Coordinate with first-level support, Local IT support and other IT teams during deployment and implementation phases to ensure successful delivery of the POS service
Collaborate with global, regional and local stakeholders to support POS platform rollouts, updates and continuous improvement initiatives

Ongoing operational responsibilities

Administer POS and SCO software components installed globally, including installations, updates, testing and rollouts
Coordinate with first-level support and Local IT support teams for system maintenance, system updates and setup reviews
Coordinate with third-party providers where applicable
Monitor and control the stability of the POS environment and related data flows
Maintain services related to POS and SCO systems, including central POS servers, as indicated by the Solution Architect
Support local POS integrations such as EFT, fiscal printers, local landlord reports and other related interfaces
Coordinate with Business Process Owners and Business Analysts to set up, test and validate promotions and specific configurations not delegated to end users, including Club Avolta, VIP vouchers and coupons
Act as an escalation point for first-level support, Local IT teams and key users, providing technical and functional support to L1 and L2 resources
Monitor central and edge systems and coordinate with the Solution Architect and Local Operations teams on preventive and corrective actions.
Support and train L1 and L2 IT resources on assigned tasks and contribute to the continuous development of the knowledge database

WHAT WE ARE LOOKING FOR

Strong technical knowledge of POS and SCO systems and related
Working knowledge of JPOS / JavaPOS, including driver configuration.
Experience in the management of POS devices such as printers, scanners and PIN pads
Knowledge of MS SQL
Knowledge of Linux operating systems
Knowledge of Python and batch scripting
Understanding of networking and communication principles
Ability to interact with end users to understand business and operational needs
Ability to clearly explain technical issues to development teams responsible for implementing solutions
Flexibility to adapt to changing tasks, priorities and working requirements.
Fluent English, both written and spoken, is essential for effective collaboration with global teams, stakeholders, vendors and support functions.

Due to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don’t miss any important updates regarding your application, please check these folders regularly and mark our emails as ‘Not Spam’ if needed.

We look forward to connecting with you soon!

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