20 publicaciones de empleo destacadas de business support en alcobendas, md (¡Están contratando!)

Transaction Review Analyst
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
Country Business Leader BD MDS, Iberia
BD —San Agustín de Guadalix, Madrid provincia
- De 126.500 € a 202.400 € al año
- Ventas
- Máster
- Liderazgo
Assistant Finance Operations
Ria Money Transfer (Dandelion) —Alcobendas, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
Solicitud rápida
Consumer Account Manager
Epson —Madrid, Madrid provincia
- CRM software
- Español
- Ventas
Business Support Partner, Metabolic Diseases
Sobi —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
Process and Administrative Analyst
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Sistemas ERP
- Experiencia administrativa
- Contabilidad
- Seguro dental
Virtual/ Inside Sales Account Manager (m/f/d) – Microbiology Division
Thermo Fisher Scientific —Alcobendas, Madrid provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)
CoverGo —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Solicitud rápida
Business Developer
Nonlimi Dynamics SL —Madrid, Madrid provincia
- De 21.375,60 € a 60.890,38 € al año
- Español
- Inglés
- Oficina
Solicitud rápida
Sales Coordinator 100% presencial
Swatch Group —Alcobendas, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
4d
Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
SDR Bilingual
Flourish —Madrid, Madrid provincia
- 40.000 € al año
- Jornada completa
- Ventas
- Inglés
- Liderazgo
Solicitud rápida
12d
Revenue Management Trainee
PepsiCo —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Account Manager Laboratory
BD —San Agustín de Guadalix, Madrid provincia
- De 45.000 € a 67.025 € al año
- CRM software
- Ventas
- Inglés
Account Executive Digital, Edu
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Program Manager, Business Development
Holtec —Madrid, Madrid provincia
- De 90.000 € a 95.000 € al año
- Inglés
- Oficina
- Desarrollo de negocios
Solicitud rápida
IT Business Analyst
IAG Cargo —Madrid, Madrid provincia
- De 36.000 € a 45.000 € al año
- Trabajo híbrido
- Oficina
- Agile
- Seguro de vida
- Plan de pensiones
Associate Account Manager (Madrid) - Greek Speaking
Fresha —Madrid, Madrid provincia
- De 28.000 € a 34.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
11d
Junior IT Project Manager
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Inglés
- Project management
- Agile
- Seguro dental
Internship Programme 2027: Data Scientist and Analyst
Revolut —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Oficina

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Transaction Review Analyst

Ria Money Transfer (Dandelion) -
Alcobendas, Madrid provincia

Solicitud rápida

Detalles del empleo

Beneficios

Seguro dental
Seguro oftalmológico

Cualificaciones

Francés
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Gestión de compliance
Grado
Habilidades de comunicación

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE
We are actively looking for a dynamic and customer-focused individual who can join our team as a
Customer Care Representative in the Transaction Review Department. As the first line of compliance,
you will play a key role as the resolution point for customers and agents’ inquiries. In this essential
position, you will serve as a trusted advisor, providing exceptional service and support to address
their inquiries, resolve issues, and ensure their overall satisfaction.
Your primary responsibility will be to interact with customers and agents in a professional and
courteous manner, effectively from a compliance perspective. You will listen attentively to their
concerns, demonstrating empathy and understanding, while proactively offering solutions to meet
their needs.
As a Customer Care Representative inside Transaction Review Group, you will, not only, utilize your
strong communication skills, but also your compliance knowledge to resolve the incoming inquiries
from our customers and agents. Your ability to navigate customer inquiries with ease and efficiency
will be crucial in delivering seamless and satisfying customer experience and at the same time
complying with regulatory and internal rules.
Overall, this role is a hybrid between Transaction Review Analyst and Customer care representative to
resolve during the call the issues related to Compliance such as performing interviews to detect and
prevent any risk related to Money Laundering, Terrorism Financing and fraud.

ROLES & RESPONSIBILITIES

Resolves inquiries related to compliance via Phone, system email and internal system
(FxClient).
- Perform interviews (create fraud questionnaire and fraud ID)
- Release or cancel transactions
- Unblock Customers
- Modify customer information
- Guide agent and customer about compliance rules
- Resolve product or service problems by clarifying the customer's complaint; determining the
cause; selecting and explaining the best solution to solve the problem; expediting correction
or adjustment; following up to ensure resolution and escalating the issue if necessary.
- Recommend changes that may be needed to management by collecting customer
information and analyzing customer needs.
- Contributes to the TRG team by assisting in accomplishing department goals.
- Keeping up to date with all the new changes and information which may be relevant to your
position, you need to be knowledgeable.
- Follows all internal procedures and policies
- Completes assigned tasks and shift responsibilities daily
- Maintains customer satisfaction at high levels.
- Ensure the quality of call standards are met for the department

POSITION REQUIREMENTS

College level, preferably Bachelor's degree in any course.
- Good knowledge of MS Office and Internet Explorer.
- At least 1 year´s work experience in call center and/or compliance positions.
- Advanced level of English & French
- Strong customer service orientation.
- Excellent communications skills (both oral and written).
- Team worker.
- Attention to detail.
- Flexibility regarding work schedule.
- Any other language is a plus.

PERKS & BENEFITS

Medical, Dental & Vision Insurance
Employee Stock Purchase Plan
Paid Vacation / Sick Leave
Hybrid Work Schedule
Tuition Assistance
Corporate gatherings, team bonding events, and much more

Solicitud rápida

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business support empleos en alcobendas, md

Transaction Review Analyst

Country Business Leader BD MDS, Iberia

Assistant Finance Operations

Consumer Account Manager

Business Support Partner, Metabolic Diseases

Process and Administrative Analyst

Virtual/ Inside Sales Account Manager (m/f/d) – Microbiology Division

Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)

Business Developer

Sales Coordinator 100% presencial

Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES

SDR Bilingual

Revenue Management Trainee

Account Manager Laboratory

Account Executive Digital, Edu

Program Manager, Business Development

IT Business Analyst

Associate Account Manager (Madrid) - Greek Speaking

Junior IT Project Manager

Internship Programme 2027: Data Scientist and Analyst

Quiero recibir la alerta de empleo más reciente de business support en alcobendas, md

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