20 publicaciones de empleo destacadas de customer service representative en castelldefels barcelona provincia (¡Están contratando!)

Customer experience Representative
Alcon —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Microsoft Excel
Medical Representative Barcelona
Santen —Barcelona, Barcelona provincia
- De 43.636 € a 60.000 € al año
- Jornada completa
- Español
- Microsoft Excel
- Ventas
Solicitud rápida
4d
Junior Inside Sales
Edpuzzle —Barcelona, Barcelona provincia
- De 23.000 € a 25.000 € al año
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
- Ayuda al desarrollo profesional
Solicitud rápida
Customer Experience Representative VC
Alcon —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Microsoft Excel
Customer Representative (French-speaking) - Remote - Sports industry MA01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
Inbound Sales Representative (Swedish-speaking) -On-site - HS03
Concentrix —Barcelona, Barcelona provincia
- 20.876 € al año
- Jornada completa
- Ventas
- Inglés
- Negociación
Client Relationship Representative (Field-Based) - Barcelona
Viva.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
Solicitud rápida
Expansion Account Representative DACH (maternity cover)
Autodesk —Barcelona, Barcelona provincia
- De 57.000 € a 83.600 € al año
- Jornada completa
- Ventas
- Salesforce
- Grado
Senior Key Accounts Manager
Airbnb —Barcelona, Barcelona provincia
- De 74.000 € a 92.000 € al año
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
EMEA Customer Marketing Trainee
Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
- Microsoft Excel
- Marketing
- Inglés
IoT Product Lead
Nespresso —Esplugues de Llobregat, Barcelona provincia
- Trabajo híbrido
- Inglés
- Plan de pensiones
Account Associate - Russian Speaking
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Manager - Strategic Accounts
Wesco —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Microsoft Office
Delivery Manager - Evinova
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- DevOps
- Grado
Mid-Market Account Executive (Romanian Market)
Revolut —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Sales Representative - German market
Netenders Holding —Barcelona, Barcelona provincia
- De 42.000 € a 45.000 € al año
- Trabajo híbrido
- CRM software
- Ventas
- Salesforce
Business Development Representative
Omnissa —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Sales Development Representative - French Market
SumUp —Barcelona, Barcelona provincia
- Ventas
- Inglés
- POS
Solicitud rápida
Account Management Representative
Hyperion Materials & Technologies —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Customer Service Representative (Spanish - Speaking) On Site TR02
Concentrix —Barcelona, Barcelona provincia
- 18.710,98 € al año
- Horas extra
- Español
- Ventas
- Servicio al cliente
13d

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Customer experience Representative

Alcon -
Cornellà de Llobregat, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Español
Microsoft Excel
Servicio al cliente
Inglés
Portugués

Descripción completa del empleo

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Customer experience Representative, you will be responsible in customer experience operations, incident management, and digital platforms, with a strong focus on SLA compliance, end-to-end service quality, and close collaboration with commercial teams for Key Accounts. You will work for Portugal and Spain while you are be based in Cornella de Llobregat, Spain. In this role, a typical day will include:

Capture and manage customer incidents via phone and case management systems, ensuring timely resolution and exceptional customer experience.
Monitor and follow up on assigned incidents, guaranteeing targeted close dates are met according to established SLAs.
Maintain customer information packages and proactive communication, including order status updates and billing extracts.
Manage return processes, including pickup coordination and RMA generation as needed.
Oversee automation and electronic platform follow-up, ensuring SLA and Idoc monitoring.
Perform output control and error clean-up to maintain process accuracy.

WHAT YOU’LL BRING TO ALCON:

Portuguese and Spanish (native) + English (C1 level)
1-3 years of experience in Customer Service/Experience, Order‑to‑Cash, or Incident Support.
Experience with CRM/Case Management and ERP systems (SAP)
Practical knowledge of SLAs and escalation management
Intermediate Excel skills and professional multilingual writing abilities
Strong customer‑centric professional demonstrating accountability, analytical problem‑solving, collaborative teamwork, and clear communication

HOW YOU CAN THRIVE AT ALCON:

Competitive salary
Comprehensive benefits package
Training and continuous development; Be part of a high performing leader in ophthalmology company with a lot of opportunities to further develop your professional career.
International exposure
Open, friendly and collaborative culture

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

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customer service representative empleos en castelldefels barcelona provincia

Customer experience Representative

Medical Representative Barcelona

Junior Inside Sales

Customer Experience Representative VC

Customer Representative (French-speaking) - Remote - Sports industry MA01

Inbound Sales Representative (Swedish-speaking) -On-site - HS03

Client Relationship Representative (Field-Based) - Barcelona

Expansion Account Representative DACH (maternity cover)

Senior Key Accounts Manager

EMEA Customer Marketing Trainee

IoT Product Lead

Account Associate - Russian Speaking

Manager - Strategic Accounts

Delivery Manager - Evinova

Mid-Market Account Executive (Romanian Market)

Sales Representative - German market

Business Development Representative

Sales Development Representative - French Market

Account Management Representative

Customer Service Representative (Spanish - Speaking) On Site TR02

Quiero recibir la alerta de empleo más reciente de customer service representative en castelldefels barcelona provincia

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