20 publicaciones de empleo destacadas de customer service representative en terrassa, ct (¡Están contratando!)

IT Support Representative
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Español
- Inglés
- Sistema operativo Windows
Solicitud rápida
Dutch Customer Service Agent
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Inbound Sales Development Representative - German/French Speaker
Proton AG —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Oficina
Industrial Quality Engineer
ALSTOM —Santa Perpètua de Mogoda, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
Associate Director, Patient Safety Scientist
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Enfermería
- Microsoft Excel
- Doctorado
9d
Sales Development Representative - French Market
Sumup —Barcelona, Barcelona provincia
- Ventas
- Inglés
- POS
3d
Business Development Representative
Omnissa —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Inbound Sales Representative - French Market
The Fork —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Desarrollo de negocios
Solicitud rápida
Senior Director - Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Informática
Supervisor ad interim
Europcar —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Senior Clinical Research Associate 1 - Sponsor dedicated
IQVIA —Barcelona, Barcelona provincia
- Español
- Inglés
- Investigación
Sales Development Representative (SDR)
Red Points —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Solicitud rápida
Print Inside Presales Consultant with French
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Ventas
- Inglés
- Seguro de vida
Danish Customer Service Advisor - BARCELONA
NewCo Communications —Barcelona, Barcelona provincia
- De 18.700 € a 21.100 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Danish-speaking Customer Service Representative – Industrial Solutions
The Bench —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Medical Director, Patient Safety Physician
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Oficina
7d
Swedish, Automotive Customer Support Agent (Hybrid)
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
7h
Customer Service Representative – French speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
Solicitud rápida
Sales and Marketing Support Representative
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer service representative en terrassa, ct

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IT Support Representative

ZO Skin Health EMEA
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Media jornada

Cualificaciones

SSO
Desktop Support
Español
Gestión de servicios de IT
Inglés
Sistema operativo Windows
Soporte informático
Mac OS
SaaS
Gestión de identidades y accesos

Descripción completa del empleo

Position Overview

We are seeking a Desktop & Enterprise Support Associate to join our IT team on a part-time basis in Barcelona, Spain. This role supports a globally distributed workforce while partnering closely with a US-based IT team to harmonize processes and extend existing applications and tools. The position focuses on delivering high-quality business partner support, ensuring effective ticket creation and management, and driving first-call resolution for desktop and end-user support issues arising from Barcelona based teams.

The ideal candidate is a self starter that thrives in a fast-paced environment, communicates effectively with business stakeholders as well as US based IT partners, and brings strong troubleshooting skills across desktop systems, enterprise tools, and collaboration platforms.

Key Responsibilities

Business Partner Support

Serve as a trusted IT partner for employees and business teams in the Barcelona office and across EMEA.
Provide high-touch, concierge-style support for executives and key business partners when required.
Build strong relationships with internal stakeholders to understand their technology needs, extend global processes/tools and improve the support experience.

Desktop & End-User Support

Partner with HR to procure and manage equipment to support break replace, hire and term activities ensuring policy adherence and cyber security risk mitigation.
Diagnose and resolve hardware, software, and operating system issues across Windows environments.
Support enterprise productivity tools including email, collaboration tools and identity systems.
Manage device lifecycle activities including provisioning, configuration, deployment, and replacement of laptops and peripherals.
Troubleshoot conference room technology and assist with meeting and collaboration tools including telephony.

Ticketing & First Call Resolution

Create, document, and manage support requests in the IT service management platform ensuring business partners provide effective detail to enable global support of global enterprise systems.
Drive first-call resolution wherever possible through effective troubleshooting and knowledge utilization.
Ensure tickets are properly categorized, documented, and escalated when necessary.
Maintain high service quality through clear documentation, SLAs and follow-through.

Operational Collaboration

Work closely with the US-based IT operations and enterprise support teams to maintain alignment on processes, tooling, and service standards.
Participate in global support handoffs and maintain continuity across time zones.
Contribute to knowledge base articles, documentation, and continuous improvement initiatives.

Required Qualifications

5+ years of experience in desktop support, enterprise IT support, or end-user computing.
Strong troubleshooting skills across Microsoft and macOS environments as well as enterprise security tools.
Experience managing vendors, procurement, provisioning of laptops and other technology equipment, peripherals to support business operations.
Experience with enterprise identity and access management (e.g., SSO, MFA, directory services).
Familiarity with IT Service Management (ITSM) tools and ticket workflows.

Excellent interpersonal and communication skills with a strong customer-service mindset. Experience supporting executive or VIP users.

Ability to operate independently with dotted line management, while collaborating with a distributed global team.
Professional proficiency in English and Spanish.

Experience supporting SaaS-based enterprise environments and modern collaboration tools.
Previous experience working with US-based teams or global IT organizations.

Some schedule overlap with US-based IT team hours may be required to support collaboration and global operations.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer service representative en terrassa, ct

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