20 publicaciones de empleo destacadas de turismo en barcelona, ct (¡Están contratando!)

Hospitality & Operations Director
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- Disponibilidad fin de semana
- Español
- Inglés
- Grado
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- Bases de datos
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Marriott International, Inc —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Servicio al cliente
- Inglés
INFORMADOR/A GAVÀ MAR FINES DE SEMANA
TECOUT —Gavà, Barcelona provincia
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés
Informador/a turístico/a Castelldefels fines de semana
TECOUT —Castelldefels, Barcelona provincia
- Solo fin de semana
- Gestión de redes sociales
- Servicio al cliente
- Sin necesidad de experiencia
- Flexibilidad horaria
- Oportunidades de crecimiento y desarrollo profesional
Travel Advisor - German Market (seasonal contract)
Click&Boat —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
Business Developer - Mercado Italiano
KEYTEL —Barcelona, Barcelona provincia
- Español
- Máster
- Hotel
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Experienced Food Tour Guide - Barcelona, Madrid, Paris, Lisbon & Porto
SANDEMANs Tours —Barcelona, Barcelona provincia
Recepcionista - Hotel Condes 4*
Condes Hotels —Barcelona, Barcelona provincia
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Senior Business Travel Consultant - Spanish speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
FRONT OFFICE AGENT - Meliá INNSiDE APOLO
Meliá —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Hotel
Solicitud rápida
Prácticas Agente de Reservas - Hyatt Regency Barcelona Tower
Hesperia World —l'Hospitalet de Llobregat, Barcelona provincia
- Español
- Sin necesidad de experiencia
- Hotel
INFORMADOR/A CABRERA DE MAR
TECOUT —Cabrera de Mar, Barcelona provincia
- Media jornada
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Formación continua
10d
Front Office Intern - Hyatt Regency Barcelona Tower
Hesperia World —l'Hospitalet de Llobregat, Barcelona provincia
- Español
- Microsoft Excel
- Sin necesidad de experiencia
Agente de viajes senior - Rubí (Barcelona)
Halcón Viajes —Rubí, Barcelona provincia
- Incorporación inmediata
- Microsoft Office
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Rooms Operations Management Trainee Programme (8–12 Months)
The Social Hub —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Solicitud rápida
B2B Group Travel Support
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Salesforce
- Inglés
Solicitud rápida
PRÁCTICAS EN ADMINISTRACIÓN Y ATENCIÓN AL CLIENTE – NETWORKIA WORKSPACES (BARCELONA)
NETWORKIA BUSINESS CENTER SL —Barcelona, Barcelona provincia
- Media jornada
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
- Oportunidades de crecimiento y desarrollo profesional
Supervisor F&B (turno de tarde)- LEONARDO ROYAL FIRA
Leonardo Hotels Spain —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
Solicitud rápida
Supervisor/a Operacions de Restauració i Serveis
Fira de Barcelona —Barcelona, Barcelona provincia
- Español
- Inglés
- Habilidades de comunicación
- Parking gratuito
- Teletrabajo opcional
11d

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Hospitality & Operations Director

Eterniti
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Turismo
Inglés
Grado

Descripción completa del empleo

Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality. With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* & palace brand) and Verbier Exclusive (20 chalets in Verbier). Our guests can discover our properties in more than 20 exceptional destinations across Europe and North America. We are a fast-growing company generating around €100M in annual revenue, backed by more than €50M raised from top-tier investors. Join us at a pivotal moment, with the ambition and the means to keep raising the bar.

We are looking for a talented Hospitality & Operations Director to join our dynamic team, at our Barcelona office.

RESPONSIBILITIES

Lead and manage the Emerald Stay operations across all destinations:

Oversee on-site operations in France, Switzerland and Spain; manage our Heads of Field Operations and our General Management in Corsica.
Oversee centralised operations and sales at our head office in Barcelona; manage our Director of Sales & Guest Relations.
Oversee owner relations at our head office; manage our Owner Relations Manager.
Oversee revenue management and distribution at our head office; manage our Head of Distribution & Revenue Management.
Conduct quality checks, ensuring our standards are met everywhere, all the time.
Stock management and amenities ordering across destinations.
Organise and deliver the bi-annual training of seasonal teams.

Lead operational and development projects:

Challenge the operational efficiency of our systems and processes, participate to prototyping solutions, and act as a change manager when required (e.g. easier access to information for on-site teams)
Drive cross-functional initiatives and projects.
Drive cross-company initiatives and projects with Jewels (i.e. companies we have acquired) operating under the brand Emerald Stay to harmonise and optimise the client experience.
Oversee branded elements and their consistent roll-out on site.
Support business-development projects as needed.
Lead new organic destination launches, from readiness to first guests.

Reporting & governance:

Own, monitor and act on the operational dashboards to steer performance across destinations.
Prepare the operations slides for our board meetings.

Depending on the seasonality as well as your bandwidth, skills and interest, you may be involved in other projects, in line with your qualifications.

KEY INFORMATION ON THE POSITION

Employment start: as soon as possible.
Reporting to the CEO, Laurent Lacourt.
Position based in Barcelona.
Regular travel across our destinations in France, Switzerland and Spain.
Employment type: full-time permanent contract.
You will occasionnally be on call on weekends (Manager On Duty).
The application journey has 6 key steps:
- Step 1: screening call for selected candidates.
- Step 2: case study.
- Step 3: video interview with our Chief People Officer.
- Step 4: video interview with 2 of your future subordinates.
- Step 5: final interview with our CEO.
- Step 6: references check.

ABOUT YOU

We’d love to hear from you if…

You have solid experience leading multi-site hospitality and/or operations, ideally across several countries: at least 7 years.
You hold a Bachelor in hospitality or tourism management, preferably from a well-known hospitality school.
You are an entrepreneur at heart - we expect you to be proactive and constructive at all times; you thrive in a fast-paced environment.
You are a natural people leader who develops teams and raises the bar on quality and service. You have successfully managed teams before.
You have a positive attitude and great interpersonal skills. You enjoy working with others.
You are comfortable steering performance with data and dashboards, and strong with digital tools and AI.
You speak (and write) French and English fluently; Spanish is a plus.
You are willing to travel regularly across our destinations.
You hold a valid driving licence.
You can work in the EU without visa sponsorship.
A nice-to-have: you have used Mews (our PMS) and Notion before.

ABOUT US

At Emerald Stay, we’re not your typical company. We’re a growing team, obsessed with quality and always looking for ways to raise the bar. We are recognized as a Great Place to Work®, and are accredited HappyAtWork®. The way we work, think, and grow is shaped by a set of values we actually live by:

Make Mistakes - We foster a creative environment where the best ideas win, where it is okay to make mistakes and unacceptable not to learn from them.
Question - We don't accept the status quo and look for ways to leverage technology while empowering people.
Speak Up - We are true people who give honest feedback, who are not afraid to share opinions and who don't talk behind one's back.
Think Big - While staying humble, we aim for the stars and work towards established goals and metrics.
Don’t Compromise - We are obsessed with quality, like a Swiss watchmaker.
Care - We care about our team members, our partners and our clients, and make our passion and our work one and the same.

We are demanding - everyone really counts at Emerald Stay. But keep in mind that we value hard work and give growth opportunities to those who deserve it. We want you to grow with the company.

We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. All qualified applicants will be considered without regard to any characteristic unrelated to their skills and experience.

Oh, we’ve got perks.

Flexible work environment: we have a flexible home office policy; you'll work at the office on Tuesdays and Wednesdays, the rest of the time, it's up to you. Feeling like working with another view? We offer 15 days yearly of remote work from wherever you’d like
Flexible benefits: you’ll get a card to spend on what matters most to you: food, transport, or health insurance to optimize your net income
Discount on Emerald stays, during specific periods, on selected properties
Regular team outings and events: because work is fun when you’re part of an awesome team
External coaching: for supervisor level and above - we believe and invest in you
Anniversary perks

Ready to join?

If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

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If you're willing to bring your creativity, passion for service, and high-energy vibe to Emerald Stay, we want to hear from you. Apply today and let's start this exciting journey together!

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