20 publicaciones de empleo destacadas de of operations en valencia, vc (¡Están contratando!)

Business Manager - Contact Center
Assist Digital España —Valencia, Valencia provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
IT Service Management Support Engineer | Space
Etinars —Valencia, Valencia provincia
- Trabajo híbrido
- Inglés
- Reclutamiento
Solicitud rápida
IT Support / Sysadmin & Cybersecurity Intern
Sales Layer S.L. —Valencia, Valencia provincia
- Jornada completa
- Informática
- Sistema operativo Windows
- Scripting
Solicitud rápida
Customer Service - B2C
Fourvenues —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Servicio al cliente
- Inglés
Solicitud rápida
1d
Site Reliability Developer (python/java) / SRE
WatchGuard Technologies, Inc. —Valencia, Valencia provincia
- Jornada completa
- Azure
- DevOps
- Java
Solicitud rápida
Technicien, Services Techniques II
CAE Inc. —Valencia, Valencia provincia
- De lunes a viernes
- Trabajo híbrido
- Informática
- Inglés
- Microsoft Office
- Plan de pensiones
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Senior Backend Engineer - PHP / Laravel
Blue Code Solutions —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- DevOps
- Inglés
- AWS
- Parking gratuito
Project Manager Financial Systems
FeverUp —Valencia, Valencia provincia
- Jornada completa
- Español
- Informática
- Inglés
Solicitud rápida
Senior QA Automation Engineer M/W
Air Liquide —Paterna, Valencia provincia
- Jornada completa
- CRM software
- Español
- DevOps
NOC/ ICT Operator
AARK TECH SOLUTIONS GmbH —Valencia, Valencia provincia
- Jornada completa
- Azure
- Inglés
- AWS
Infrastructure Engineer – Hybrid Compute & AVD
Vitrolife Group —Paterna, Valencia provincia
- Trabajo híbrido
- Azure
- DevOps
- Scripting
Senior Frontend Engineer (React / TypeScript)
Blue Code Solutions —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- APIs
- Agile
Senior Linux Platform Engineer – Complex Systems & Incident Resolution
Arsys —Valencia, Valencia provincia
- De guardia
- Trabajo híbrido
- Inglés
- Oficina
- SQL
Infrastructure Engineer/DevOps Engineer
Moffatt & Nichol —Valencia, Valencia provincia
- Jornada completa
- Azure
- Informática
- DevOps
Solicitud rápida
Dive Instructor
Dressel Divers —Valencia, Valencia provincia
- Español
- Ventas
- Inglés
SAP Basis Inhouse Consultant
KAMAX Holding GmbH & Co. KG —Museros, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Seguro de vida
Service Engineer - Online Banking & Brokerage Germany (f/m/x) (Valencia/Barcelona/Zaragoza)
Deutsche Bank —Valencia, Valencia provincia
- Jornada completa
- Microsoft Excel
- Agile
Project Assurance (RAMS) professional – Main Line rail market
Siemens —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
Tourism & Operations Internship
Indie Campers —Valencia, Valencia provincia
- Inglés
- Administración y dirección de empresas
- Contrato en prácticas
Solicitud rápida
12d

Quiero recibir la alerta de empleo más reciente de of operations en valencia, vc

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Business Manager - Contact Center

Assist Digital España
Valencia, Valencia provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Inglés
Microsoft Office
Italiano
Liderazgo
Habilidades de comunicación
Gestión del tiempo

Descripción completa del empleo

Assist Digital is a Customer Experience Management Company.

We provide end to end services blending human and artificial intelligence to improve our customer’s business performances.

For our Valencia office we are looking for a:

Contact Center Business Manager

Who are you?

You have superb interpersonal and leadership skills which are vital for this role, as good teamwork is important for our business success
You have the ability to build consensus and relationships among team members, staff and employees.
You have excellent verbal and written communication skills
You are a creative, proactive and problem solver
You have good organizational and time management skills
You have a positive attitude and good presentation skills
You possess the ability to identify opportunities for growth
You are fluent in English and Spanish language (written and spoken)
You have good knowledge and use of the main MS Office applications (word, excel) and e-mail
You have working experience in the area, preferably coming from international business contexts

It is considered a plus:

If you have knowledge of Italian.
If you are familiar with customer-care department operations.

What are you going to do?

You will determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis;
You will provide inspired leadership for the organization and support worker communication with the management team.
You will ensure staff members are achieving desired service levels and take corrective action, as needed.
You will contribute information and analysis to organizational strategic plans and reviews.
You will maintain and improve contact center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
You will prepare performance reports by collecting, analyzing, and summarizing data and trends
You will identify and address problems and explore opportunities for the center.
You will be assisting our Human Resources department in promoting a company culture that encourages morale and performance.
You will ensure all company activities adhere to legal guidelines and policies

What do we offer?

A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
A path of growth aimed at enhancing your professionality
Internal training to develop professional and language skills
Ability to develop communication skills in foreign languages
Work in a newly opened and modern office in Valencia
Stimulating compensation package

Assist Digital in 2017 and 2021 has been certified as Great Place to Work in Italy.

#ThinkDigitalThinkAssist

JOIN US!

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Refina tu búsqueda

of operations empleos en valencia, vc

Business Manager - Contact Center

IT Service Management Support Engineer | Space

IT Support / Sysadmin & Cybersecurity Intern

Customer Service - B2C

Site Reliability Developer (python/java) / SRE

Technicien, Services Techniques II

Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)

Senior Backend Engineer - PHP / Laravel

Project Manager Financial Systems

Senior QA Automation Engineer M/W

NOC/ ICT Operator

Infrastructure Engineer – Hybrid Compute & AVD

Senior Frontend Engineer (React / TypeScript)

Senior Linux Platform Engineer – Complex Systems & Incident Resolution

Infrastructure Engineer/DevOps Engineer

Dive Instructor

SAP Basis Inhouse Consultant

Service Engineer - Online Banking & Brokerage Germany (f/m/x) (Valencia/Barcelona/Zaragoza)

Project Assurance (RAMS) professional – Main Line rail market

Tourism & Operations Internship

Quiero recibir la alerta de empleo más reciente de of operations en valencia, vc

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