20 publicaciones de empleo destacadas de de travel industry en madrid, md (¡Están contratando!)

Duty Supervisor - MAD
Etihad Airways —Madrid, Madrid provincia
- Jornada completa
- Grado
- Habilidades de comunicación
9d
Customer Support Specialist - Chat (French & English Speaker) (26011066)
American Express —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Seguro dental
- Seguro oftalmológico
13d
Customer Service Specialist
International Air Transport Association (IATA) —Madrid, Madrid provincia
- Festivos
- CRM software
- Servicio al cliente
- Inglés
5d
Luxury Travel Consultant
The Travel Division —Madrid, Madrid provincia
- 43.500 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
5d
Associate Indirect Sales Manager : Arabic speaker
BMC Software —Madrid, Madrid provincia
- Ventas
- Inglés
Executive Assistant - Madrid
Dexcom —Madrid, Madrid provincia
- De 37.230 € a 48.180 € al año
- Jornada completa
- Microsoft Powerpoint
- Español
- Inglés
6d
Language Travel Consultant (Ventas) - Madrid
ESL Education —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Luxury Travel - Team Leader
The Travel Division —Madrid, Madrid provincia
- 55.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Executive Assistant - Senior Leadership Team
DDN —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Habilidades de comunicación
- Gestión del tiempo
Solicitud rápida
9d
TikTok Shop - Logistics Operations Manager, TikTok Shipping Italy (Italian Speaker)
TikTok —Madrid, Madrid provincia
- Inglés
- Oficina
- SQL
Start your Own Hiking Travel Brand - Madrid
Ventura TRAVEL —Madrid, Madrid provincia
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Responsable de Travel Industry
Vincci Hoteles —Alcobendas, Madrid provincia
- Jornada completa
- Máster
- Gestión de equipo
- Habilidades organizativas
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
12d
Intern - FIBA Media
DAZN —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Word
- Español
- Inglés
Solicitud rápida
Internship Programme 2027: Strategy & Operations Manager
Revolut —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- Máster
Sales Air Power Assistant (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Negociación
9d
Support Agent - Global
FeverUp —Madrid, Madrid provincia
- Turno de 8 horas
- Español
- Inglés
Solicitud rápida
4d
Workday Absence and Time Tracking Lead
Accenture —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Grado
- Recursos humanos
- Teletrabajo opcional
Media Relations and Events Coordinator
AESC Group —Madrid, Madrid provincia
- Español
- Inglés
Graduate Programme 2027: Strategy & Operations Manager
Revolut —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- SQL
Travel & Expenses Manager
DDN —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Hotel
- Negociación
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de de travel industry en madrid, md

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Duty Supervisor - MAD

Etihad Airways -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 9 días

Cualificaciones

SoC
Grado
Habilidades de comunicación

Descripción completa del empleo

Job Description

Synopsis

In this role, you will plan, direct, and supervise the airport operation, overseeing team and service provider performance. Ensure financial, customer service, quality, safety, and security objectives are delivered in accordance with all applicable safety, security, regulatory and company requirements and standards. Supervise all elements of operations while on duty.

Accountabilities

Ensuring adherence to local authority requirements, including but not limited to arrival and departure documentation and reporting.
Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards, and threats.
Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulations.
Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements.
Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting.
Ensure all flight editing and special guest requirements are met, including but not limited to assessment, planning and coordination of VIP/MAAS, PRM and special category guests.
Effectively liaise with Guest Control, Network Control and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity.
Deliver, maintain, and rehearse station emergency response plan, disruption planning, diversion/delay handling and business continuity plans.
Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting, and follow-up of delays.
Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets.
Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPls.

Qualifications

Education & Experience

Degree level education desirable (A-level or baccalaureate equivalent) or relevant industry experience, with a demonstrable knowledge of frontline service delivery and communication skills.
Previous exposure to highly pressured and multicultural environment in a supervisory role within a shift environment required.
Minimum 5-7 years' experience within service, hospitality, airline, or retail industry, with a relevant knowledge of aviation, travel industry and/or airport policies.
Role requires mature personality with outstanding communication skills, supervisory skills, and passion to deliver service.
Role must balance guest-centric focus and corporate interest while maintaining highest safety and security standards and coordinating teams and service providers on shift.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

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de travel industry empleos en madrid, md

Duty Supervisor - MAD

Customer Support Specialist - Chat (French & English Speaker) (26011066)

Customer Service Specialist

Luxury Travel Consultant

Associate Indirect Sales Manager : Arabic speaker

Executive Assistant - Madrid

Language Travel Consultant (Ventas) - Madrid

Luxury Travel - Team Leader

Executive Assistant - Senior Leadership Team

TikTok Shop - Logistics Operations Manager, TikTok Shipping Italy (Italian Speaker)

Start your Own Hiking Travel Brand - Madrid

Responsable de Travel Industry

Intern - FIBA Media

Internship Programme 2027: Strategy & Operations Manager

Sales Air Power Assistant (Temp Agency)

Support Agent - Global

Workday Absence and Time Tracking Lead

Media Relations and Events Coordinator

Graduate Programme 2027: Strategy & Operations Manager

Travel & Expenses Manager

Quiero recibir la alerta de empleo más reciente de de travel industry en madrid, md

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