20 publicaciones de empleo destacadas de interactions expert en madrid, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
Voice Interactions Expert
ING —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Oficina
- Máster
- Plus transporte
- Seguro médico privado
MSL Parkinson
AbbVie —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Doctorado
- Inglés
- Investigación
Senior Graphic Designer / AI Expert (Full-Time / On-Call)
Growmodo GmbH —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Máster
- Inteligencia artificial
- Teletrabajo opcional
Solicitud rápida
Customer Support Consultant (m/f/d)
Infront Financial Technology GmbH —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
Security Risk Assessment Expert
AXA —Madrid, Madrid provincia
- Informática
- Inglés
- Máster
Medical Science Liasion - Spian/ Italy
Sinclair —San Fernando de Henares, Madrid provincia
- Trabajo híbrido
- Español
- Doctorado
- Inglés
Spanish Voice Actor - Freelance AI Trainer Project
Meridial —Madrid, Madrid provincia
- De 6 € a 65 € por hora
- Teletrabajo
- Español
- Inteligencia artificial
SME – Provider Inquiries
The Cigna Group —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Programmes assistant
Club de Madrid —Madrid, Madrid provincia
- De 18.001 € a 24.000 € al año
- Jornada completa
- Español
- Inglés
- Grado
Customer Service Representative with English and German or Italian
The Cigna Group —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Digital Business Expert - ATM's
ING —Madrid, Madrid provincia
- Teletrabajo
- Español
- Microsoft Excel
- Inglés
- Plus transporte
- Seguro médico privado
Data Scientist
FedEx EU —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- SQL
4h
Affiliate & Performance Media Manager
Dyson —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Sr Mgr, HR Business Partner (M/F)
Otis —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Executive
Aurora Energy Research —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Seguro dental
Offer owner - Detection & Respond Services
Thales —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Marketing
Global Enterprise and Solution Architecture Expert
CEVALogistics —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Sistemas ERP
Senior Director, Drug Development
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Investigación
- Teletrabajo opcional
Specialty Care Launch Lead
Sobi —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de interactions expert en madrid, md

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Contrato indefinido

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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Refina tu búsqueda

interactions expert empleos en madrid, md

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Quiero recibir la alerta de empleo más reciente de interactions expert en madrid, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

About us:

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