20 publicaciones de empleo destacadas de manager, endpoint security en barcelona, ct (¡Están contratando!)

Resolution Manager
Nutanix —Barcelona, Barcelona provincia
- De 70.000 € a 104.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Grado
- Teletrabajo opcional
LOGISTICS MANAGER
GROWING UP HR SL —Barcelona, Barcelona provincia
- De 2.800 € a 3.750 € al mes
- Jornada completa
- Español
- Sistemas ERP
- Inglés
Associate Director - IT Project Manager, Physical Protective Security
Novartis —Barcelona, Barcelona provincia
- De 57.900 € a 107.500 € al año
- Jornada completa
- Informática
- Inglés
- Liderazgo
Infrastructure Security Service Manager
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Sistemas ERP
- Inglés
- Días de asuntos propios
- Teletrabajo opcional
10d
Operations Manager (FinCrime)
Revolut —Barcelona, Barcelona provincia
- De 3.300 € a 3.700 € al mes
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- SQL
Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Linux
- Liderazgo
Solicitud rápida
Information Security Manager EMEA
BUNGE —Sant Just Desvern, Barcelona provincia
- Informática
- Grado
- Liderazgo
- Vacaciones pagadas
Coordinador/a de Casal de Gent Gran
GRUPO SINTAGMIA —Barcelona, Barcelona provincia
- 2.094,82 € al mes
- Incorporación inmediata
- Project management
- Grado
Solicitud rápida
4d
Area Manager
Sports Emotion —Barcelona, Barcelona provincia
- De 35.000 € a 40.000 € al año
- Trabajo híbrido
- Gestión de equipo
- Disponible para viajar
- Gestión de venta al por menor
Business Development Manager
BEPI LTD —Barcelona, Barcelona provincia
- De 2.500 € a 3.000 € al mes
- Trabajo híbrido
- Ventas
- Inglés
- Desarrollo de negocios
Solicitud rápida
Traffic Manager Freelance Senior – Français courant exigé (H/F)
KADO SAS —Barcelona, Barcelona provincia
- Desde 20 € por hora
- Media jornada
Solicitud rápida
1d
Strategy & Operations Manager (Crypto)
Revolut —Barcelona, Barcelona provincia
- De 4.100 € a 4.500 € al mes
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Oficina
- SQL
Area Manager Barcelona
Lidl Supermercados SAU —Montcada i Reixac, Barcelona provincia
- De 42.000 € a 63.000 € al año
- Jornada completa
- Español
- Inglés
- Gestión de equipo
Arabic Content Manager
Datawords —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Máster
Solicitud rápida
Global Quality Manager (m/f/x) - EU-based
CSL Behring —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Máster
Job Catalog Manager
Sanofi —Barcelona, Barcelona provincia
- De 49.600,00 € a 66.133,33 € al año
- Microsoft Excel
- Informática
- Máster
9d
Infrastructure & Endpoint Protection Security Engineer
Novartis —Barcelona, Barcelona provincia
- De 57.900 € a 107.500 € al año
- Jornada completa
- Scripting
- IT
- Python
Technical Customer Success Manager
Modash —Barcelona, Barcelona provincia
- De 60.000 € a 90.000 € al año
- Jornada completa
- Teletrabajo
- SQL
- APIs
- Marketing
Solicitud rápida
Director Comercial & Export Manager
GRUPO SIGNAPOOL —Sant Cugat del Vallès, Barcelona provincia
- De 55.000 € a 120.000 € al año
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Máster
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
7d
Information Security Analyst
ScaleUp —Barcelona, Barcelona provincia
- De 4.000 € a 6.000 € al mes
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Habilidades organizativas
Solicitud rápida

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Resolution Manager

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
De 70.000 € a 104.000 € al año

Beneficios

Teletrabajo opcional

Cualificaciones

Slack
Grado
VMWare
Relaciones Laborales
Gestión de cuentas
Citrix

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Nutanix is seeking a well-rounded senior customer facing Resolution Managers to lead collaboration among key internal and external stakeholders to ensure customer success. Ensuring the success of our groundbreaking technology through cluster health monitoring, quick response time, and unparalleled customer obsession.

We are looking to expand our world class team with customer focused individuals driving critical issues to closure. Collaborating alongside our top-notch engineers from leading virtualization, compute, and networking companies with the ability to handle all problems that come our way.

About the Team

We are a hybrid global team across 6 different Support centers that balances office time to build and strengthen key internal relationships with the flexibility of occasional work from home. Occasional weekend and after business hours work is required.

The team maintains communication with each other through Slack and a weekly sync.

Your Role

Triage Critical Incidents and develop action plans to deliver customer success.
Develop technical understanding of Nutanix’s product suite with the ability to effectively present complex technical material that is tailored to the target audience.
Own and manage multiple critical incidents at the same time.
Collaborate, coordinate, and ensure continuity via action plans with global team of Resolution Managers
Deliver internal and external communications (i.e., Phone, Emails, Meetings, etc.) to all appropriate stakeholders during the life of critical incidents.
Consolidated Reporting for trend analysis and long-term planning
Develop and deliver Post Assessment Reviews to identify key product, process, or people improvements.
Ability to escalate and manage issues both internally (and externally) as needed.
Optimize critical handovers (and engineering engagements) by providing single voice of customer to all parties involved.
Work with technology partners (i.e., VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem.
Provide support on weekdays and off hours on an as needed and scheduled rotational basis.

What You Will Bring

Experience in escalation management and conflict resolutions.
At least 3 years of escalation, technical support and/or customer management experience in an enterprise technical support environment, with advanced customer interaction skills.
Ability to listen to and understand customer frustration points and impact of issue(s) and then translate them into positive outcomes.
Be the customer advocate with an intense focus on their success.
Experience in field or technical support.
Strong organization skills with ability to multi-task in high stress situations.
Requires flexible hours, and ability to handle high stress/high profile customer situations.
Set-up and facilitation of conference call meetings that include customers, account teams, technical personnel up to and including executives.
Bachelor of Science in Computer Information Systems or equivalent experience.
Previous account management or account executive skills with ability to organize and track multiple projects.
Effective customer service attitude and be able to lead a team in resolving difficult customer situations.
Advanced verbal and written communication skills when dealing with customers and business partners.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

Pay Transparency
The Pay range for this position at commencement of employment is expected to be between EUR €70,000 and EUR €104,000 per year. Please note that Pay offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.

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Refina tu búsqueda

manager, endpoint security empleos en barcelona, ct

Resolution Manager

LOGISTICS MANAGER

Associate Director - IT Project Manager, Physical Protective Security

Infrastructure Security Service Manager

Operations Manager (FinCrime)

Technical Customer Success Manager, Endpoint Security

Information Security Manager EMEA

Coordinador/a de Casal de Gent Gran

Area Manager

Business Development Manager

Traffic Manager Freelance Senior – Français courant exigé (H/F)

Strategy & Operations Manager (Crypto)

Area Manager Barcelona

Arabic Content Manager

Global Quality Manager (m/f/x) - EU-based

Job Catalog Manager

Infrastructure & Endpoint Protection Security Engineer

Technical Customer Success Manager

Director Comercial & Export Manager

Information Security Analyst

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