20 publicaciones de empleo destacadas de automotive customer service en comunidad de madrid (¡Están contratando!)

Customer Operations Project Manager
AUTO1 Group —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Sales Executive | Automotive & RORO Logistics
Noatum Automotive —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
Solicitud rápida
Customer Success Manager
osapiens —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
IT Support Specialist (Level 1) | Automotive Solutions | Swedish Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- IT
Solicitud rápida
IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- IT
Solicitud rápida
Customer Service Representative (French)
MSX International —Madrid, Madrid provincia
- 20.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
11d
Customer Experience Manager
BYD Europe —Madrid, Madrid provincia
- CRM software
- Ventas
- Marketing
Business Development Manager - DRIVER
Pirelli —Madrid, Madrid provincia
- Español
- Ventas
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
IT Support Specialist (Level 1) | Automotive Solutions | Ukrainian Market
Bosch Group —Alcobendas, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- IT
Solicitud rápida
Team Lead, Customer Success
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Dutch Customer Service Agent
MSX International —Madrid, Madrid provincia
- 22.000 € al año
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
After-Sales & Service Manager of South EU
GAC Motor Europe B.V. —Madrid, Madrid provincia
- Español
- Inglés
- Negociación
Solicitud rápida
Functional Consultant (M/F)
Percall Group —Getafe, Madrid provincia
- Desde 20.000 € al año
- Jornada completa
- Inglés
- Sistema operativo Windows
- Grado
Solicitud rápida
11d
Junior Sales and Consultant
The Reuse Company —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Inglés
Account Executive SaaS (PLM)
Lectra —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
HR Administrative support ( Temporary)
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Solicitud rápida
HR Trainee
Sun Chemical —Alcalá de Henares, Madrid provincia
- 850 € al mes
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
- Project management
Solicitud rápida
Field Service Engineer (f/m/d)
ROHDE & SCHWARZ GmbH & Co. KG —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Informática
- Inglés
- Teletrabajo opcional
Regional Aftersales Representative
BYD Europe —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Ventas

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Customer Operations Project Manager

AUTO1 Group -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Excel
Inglés
SQL
Project management
Escalabilidad
Inteligencia artificial

Descripción completa del empleo

Company Description

AUTO1 Group is Europe’s leading digital automotive platform. We revolutionize the used car market with our well-known brands Autohero, compramostucoche.es and AUTO1.com.

Our Customer Operations team focuses on optimizing operational workflows, improving scalability, and enabling smarter ways of working across our European C2B business. We work cross-functionally to simplify processes, reduce operational complexity, and drive automation and AI-driven solutions that improve both operational efficiency and customer experience.

Our ultimate goal is to enable scalable operational growth through process excellence, automation, and continuous improvement.

What We Offer:

Attractive salary aligned with the responsibilities and value of the role
Full-time working hours from 9:00 to 18:00
22 vacation days, plus your birthday off
Reference office: Madrid HQ
International and fast-paced environment with high visibility and ownership

Job Description

As Customer Operations Project Manager, you will play a key role in improving and scaling customer operations processes across our international C2B business in Europe.

You will work cross-functionally and independently to identify operational bottlenecks, manual work, and process inefficiencies, driving initiatives focused on simplification, automation, and scalability rather than traditional customer service activities.

Your mission will be to improve operational output, reduce manual effort, and enable scalable growth through smarter operational processes and automation.

We are looking for a hands-on, impact-driven professional with strong ownership, curiosity, and problem-solving skills who thrives in fast-paced environments and enjoys understanding how operations work in practice.

Your responsibilities will include:

Identify and improve inefficient or repetitive operational workflows
Develop a deep understanding of customer operations across our European markets, identifying operational differences, local constraints, and best practices
Deep dive into workflows related to:
Contract management
Payment processing
Financed and leased vehicles
Payment and purchase blocking management
Identify manual, repetitive or inefficient activities and drive automation, AI-driven solutions and process redesign to improve scalability and customer experience
Translate operational pain points into structured improvement initiatives, business cases and implementation plans
Coordinate projects end-to-end, from process analysis and solution definition to implementation and impact measurement
Collaborate cross-functionally with Product, Finance, Purchasing, Business Analytics, and Operations teams to drive process improvements and automation initiatives
Manage and align multiple stakeholders across HQ and local teams to successfully drive operational initiatives
Work closely with local teams across Europe to understand operational realities on the ground, challenge assumptions and ensure solutions are scalable across different market setups
Contribute to business scalability by enabling higher operational output with the same effort

Qualifications

Experience in Operations, Project Management, Process Excellence, Consulting or fast-paced scale-up environments
Strong analytical and problem-solving skills
Ability and willingness to work closely with local teams across multiple European markets, understanding different operational realities and translating them into scalable solutions
Experience driving operational improvements and managing cross-functional stakeholders
Curiosity to understand how operations work in practice, challenge existing processes and identify opportunities for simplification, automation and scalability.
Interest or experience in automation, AI applications, and operational tooling is highly valued
SQL knowledge and experience with Excel/GSheets
Fluent in English; additional European languages are a plus

Additional Information

Join us and help revolutionize the way vehicles are bought and sold!

Contact

Nuria Madrazo

Apply quickly and easily via WhatsApp and be part of the transformation in how cars are bought and sold!

Simply send us your CV to +34 628 452 723 or click here ➞ Superchat

Solicitud rápida

Refina tu búsqueda

automotive customer service empleos en comunidad de madrid

Customer Operations Project Manager

Sales Executive | Automotive & RORO Logistics

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IT Support Specialist (Level 1) | Automotive Solutions | Swedish Market

IT Support Specialist (Level 1) | Automotive Solutions | Turkish Market

Customer Service Representative (French)

Customer Experience Manager

Business Development Manager - DRIVER

IT Support Specialist (Level 1) | Automotive Solutions | Ukrainian Market

Team Lead, Customer Success

Dutch Customer Service Agent

Senior Customer Success Manager

After-Sales & Service Manager of South EU

Functional Consultant (M/F)

Junior Sales and Consultant

Account Executive SaaS (PLM)

HR Administrative support ( Temporary)

HR Trainee

Field Service Engineer (f/m/d)

Regional Aftersales Representative

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