20 publicaciones de empleo destacadas de lead customer en spain (¡Están contratando!)

Customer Success Manager
Unit4 —Granada, Granada provincia
- De 47.746 € a 55.822 € al año
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Inglés
- Vacaciones pagadas
Solicitud rápida
Enterprise Business Development Executive - English & Spanish Speaking
TELUS Agriculture & Consumer Goods —Barcelona, Barcelona provincia
- De 60.000 € a 100.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Google Suite
- Ventas
Solicitud rápida
Customer Service Representative (Spanish and English)
MiniMed —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Lead Prospector with Arabic (Middle-East) – Google Ads Products
Teleperformance España —Barcelona, Barcelona provincia
- De 3.675 € a 20.825 € al año
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Investigación
- Programa de recomendación
13d
Lead, Digital Customer Experience Communication & Governance
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Marketing
- Días de asuntos propios
- Teletrabajo opcional
Customer Engagement Delivery Lead
Hexagon Manufacturing Intelligence —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Informática
- Salesforce
- Seguro de vida
Senior Manager Customer Care Experience
Sonova —Alicante, Alicante provincia
- Trabajo híbrido
- Marketing
- Inglés
- Habilidades de análisis
Customer Success Manager II
Braze —Madrid, Madrid provincia
- Español
- Inglés
- Oficina
- Seguro dental
- Vacaciones pagadas
Solicitud rápida
Sales Development Representative - SaaS/IoT Sales
Keycafe —Sevilla, Sevilla provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Ventas
- Teletrabajo opcional
Solicitud rápida
Stadium Retail Manager (Estadio Santiago Bernabéu)
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Teletrabajo opcional
- Plan de pensiones
Assistant, Global Experience Office (Incoming)
IE University —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
Customer Success Manager
Otoqi —Madrid, Madrid provincia
- De 30.000 € a 36.000 € al año
- Trabajo híbrido
- Español
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Customer Success Manager
osapiens —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
US Sales Manager for Children's Online Courses (Remote)
Kodland —Madrid, Madrid provincia
- De 1.200 € a 2.200 € al mes
- Disponibilidad fin de semana
- Teletrabajo
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Success Manager Senior
Orquest - Retail Smart Planning —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Luxury Travel - Team Leader
The Travel Division —Madrid, Madrid provincia
- 55.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
English Speaking Sales Development Representative
Ignite —Madrid, Madrid provincia
- 30.000 € al año
- Jornada completa
- CRM software
- Español
- Ventas
- Vacaciones pagadas
Solicitud rápida
8d
Talent Acquisition Lead
TeamFeePay —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
- Parking gratuito
- Plan de pensiones
Solicitud rápida
4d
Customer Success Manager - EMEA
Arango —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Java
- AWS
12d
Agile Delivery Lead
Sanofi —Barcelona, Barcelona provincia
- De 49.600 € a 74.400 € al año
- Informática
- Máster
- Grado

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Customer Success Manager

Unit4 -
Granada, Granada provincia

Solicitud rápida

Detalles del empleo

Jornada completa
De 47.746 € a 55.822 € al año

Beneficios

Vacaciones pagadas

Cualificaciones

Sistemas ERP
Inglés
Sueco
Cloud
Neerlandés

Descripción completa del empleo

Company Description

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people.

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

Be the voice of the customer (VoC) and their internal advocate, turning customer insights into actions that improve outcomes and experience.
Drive customer value realization by helping customers achieve their desired business outcomes and maximize the value of their Unit4 investment.
Increase product adoption and maturity through success planning, guidance, and value-added customer engagements.
Identify and drive new sales opportunities (upsell/cross-sell) through qualified leads in collaboration with Sales.
Act as the primary point of contact within Customer Success, proactively managing risk and supporting retention.
Develop and maintain success plans with customers that align to their strategic objectives, milestones, and expected outcomes.
Lead executive business reviews and strategic customer conversations with C-level stakeholders and customer management teams.
Ensure customer goals, challenges, product needs, and value drivers are understood and communicated across Unit4 teams, including Product, R&D, Support, and Sales.

Qualifications

Must have a passion for building strong customer relationships that drive retention of recurring revenue (ARR), expansion opportunities through Customer Success Qualified Leads (CSMQLs), and successful customer outcomes. The individual will understand customers' strategic goals and objectives, translate them into actionable success plans, and proactively track progress toward value realization. They are adaptable, curious, accountable, and collaborative, with the ability to work effectively across a broad range of internal and external stakeholders.

Excellent communication and relationship management skills and fluent in English (verbal and written)
Swedish or Dutch language skills would be considered a plus
Responsible for retention and churn management across the region, contributing to global retention objectives
Responsible for driving adoption and effective utilization of the Success4U program
Clear communicator with professional presence with empathy and enthusiasm
Ability to lead through influence and trust
Experience in a customer-facing role focused on driving customer value and business outcomes in a cloud software environment
Technically literate and familiar with customer engagement technologies, best practices and trends
Previous experience working within ERP, HCM and/or financial planning software industries is a plus.
Availability to travel as necessary (up to 20%)

Additional Information

Who we are

We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.

We are reimagining how work makes people feel.

What we offer

a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:

Our focus to DEI remains central to who we are
Inclusive hiring at Unit4: Building equal opportunities for all

Background check :

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!

Solicitud rápida

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