Leadership & Team Management
Lead, supervise, and mentor the AR team, setting clear objectives, monitoring performance, and providing ongoing training and professional development.
Allocate workload effectively across the team to ensure efficiency, quality, and timeliness of deliverables.
Drive a culture of accountability, collaboration, and continuous improvement within the AR function.
Accounts Receivable Operations
Oversee customer invoicing for Operator and Own Licensed (OL/WL) customers, ensuring accuracy, timeliness, and compliance with contractual agreements.
Understand and access BI tools to use, interpret and confirm data relevant to the billing cycle.
Monitor group-level receivables across all locations, ensuring consistent application of AR policies and timely collections globally.
Lead monthly revenue reviews, identifying discrepancies and implementing corrective actions.
Credit Control & Collections
Develop and implement AR collection strategies to minimize overdue accounts and reduce bad debt exposure.
Serve as the escalation point for overdue accounts, high-value disputes, and complex reconciliations.
Liaise with sales and account management teams to resolve customer payment issues and improve payment terms where necessary.
Reporting & Compliance
Produce, review, and present monthly AR performance reports, ageing analyses, and key metrics to senior management.
Lead AR-related audit activities, ensuring complete, accurate, and compliant documentation.
Maintain and update the Accounts Receivable policies and procedures manual in line with best practices and internal controls.
Cross-Functional Collaboration
Partner with Treasury and Payables teams to resolve intercompany and cross-functional issues.
Work with the finance leadership team to forecast cash flow and provide input on working capital optimization.
Process Improvement & Systems
Drive automation and process enhancements within the AR function to improve accuracy, efficiency, and scalability.
Leverage ERP and reporting tools (e.g., Navision, advanced Excel) to streamline workflows and reporting capabilities.
