Join us as our new spanish speaking Onboarding Manager at OneMoneyWay!
Location: Málaga, Spain
Working hours: 3 days in the office, 2 days from home
About us OneMoneyWay is an ambitious fintech company making life easier for business owners through tailored business accounts and innovative solutions. Every day we work to revolutionize our customers' financial journey — and we want you on board!
Your role As Onboarding Manager, you'll be a key player in our team. You will create a smooth and positive onboarding experience for our business customers — from first contact to full integration.
Your responsibilities
Customer communication: Build strong relationships through clear and professional dialogue.
Process optimization: Identify areas for improvement and implement solutions for a seamless onboarding process.
Onboarding: Ensure customers start using our product successfully and that the handover from sales to Account Manager runs smoothly.
Collaboration: Work closely with the sales team, IT, and Account Managers to ensure success.
What we're looking for
- Strong communication and relationship-building skills.
- Experience optimizing processes and implementing improvements.
- Basic knowledge of digital payment solutions.
- A flexible approach to hybrid working.
What we offer
- An exciting role in an innovative fintech company.
- Working days in sunny Málaga.
- The opportunity to make a real difference for our customers.
Ready to apply? Apply now and help us take our onboarding to the next level! We look forward to hearing from you via LinkedIn or at [email protected]
Job Type: Full-time
Pay: 2,250.00€ - 3,000.00€ per month
Application Question(s):
- Have you worked in SaaS or Fintech before?
Experience:
Language:
Work Location: Hybrid remote in Málaga, Málaga provincia (Málaga, Málaga)