Join the Thompson Madrid team and immerse yourself in the culture of Montera! Let yourself be captivated by a luxury lifestyle experience where nothing is quite what it seems.
Get cultured with us and take part in our unique social scene right in the heart of Madrid. We are looking for a student to join our team as a Guest Experience F&B Trainee.
During your internship with us, your duties will include:
Welcoming every guest and acting as the point of contact between the guest and all the hotel's operational departments.
Escorting guests to their reserved area and verifying all details in the service order before the event begins, ensuring Thompson Madrid standards are met.
Preparing the workspace for service.
Providing direct service to guests regarding food and beverage consumption.
Monitoring and checking stock and equipment used in the section.
Assisting with the setup, service, and breakdown of buffets.
Informing and advising guests on the ingredients and composition of items on the restaurant menu.
Handling payment processing and performing the cash reconciliation at the end of the shift.
Adhering to the company's established health, safety, and cleanliness standards.
Working flexibly with the entire Food & Beverage team as required by operations across the various outlets.
Regarding the requirements we are looking for:
This is a full-time, paid internship (Monday to Friday schedule).
A mandatory requirement is the ability to sign an internship agreement with your school or educational institution. Unfortunately, we cannot consider applications that do not meet this requirement.
English proficiency is very important to us; therefore, this internship requires fluent or advanced English skills.
Advanced knowledge of the Microsoft Office suite. Knowledge of accounting software, P&L statements, and balance sheets is highly valued.
And above all—a desire to learn!
