C4 is recruiting a Medical and Health & Safety Manager in Luena, Angola.
The Medical and Health & Safety Manager (MHS) holds full accountability for medical services, occupational health, emergency response, worker wellbeing and the development of the medical and health department across the MSRP programme. The role establishes and leads the clinical function from the ground up — building the systems, protocols, SOPs and team capability required to deliver quality medical care and occupational health services across a large, multi-site programme in a remote and demanding field environment.
The MHS manager is responsible for managing the clinic, overseeing all occupational health surveillance, leading emergency response and medical evacuation arrangements and developing the medical SOPs and protocols that govern how healthcare is delivered across all project sites.
KEY RESPONSIBILITIES
1. Medical Services & Emergency Response
- Establish and manage the field clinic, ensuring it is equipped, staffed and operational to deliver quality medical support to all programme personnel and community labour across project sites.
- Develop and implement medical protocols and minimum clinical standards aligned with Angolan occupational health requirements and legislation.
- Provide clinical assessment, treatment, documentation and referral for all field-based medical cases, ensuring patients receive appropriate care and are referred to higher-level facilities where required.
- Oversee pre-employment, periodic and fitness-for-duty medical assessments for all employees and partner-supplied labour in accordance with Angolan legislation and the HSE Policy.
- Ensure all medical equipment, first-aid kits, trauma bags, clinic supplies and medications are procured, maintained, restocked and within expiry across all project sites.
- Maintain high-quality clinical records, medication logs, patient files, treatment reports and incident documentation in compliance with Angolan privacy and occupational health regulations.
- Coordinate with local health facilities, hospitals and specialist providers to maintain referral pathways and ensure continuity of care for personnel requiring treatment beyond field clinic capability.
- Document all work-related injuries and illnesses in line with reporting requirements and manage all statutory workplace accident processes.
2. Occupational Health Surveillance and Worker Wellbeing
- Design and implement an occupational health surveillance programme covering all high-risk tasks across the project — manual tool use, heavy labour, prolonged heat and sun exposure and off-road travel.
- Conduct routine wellness checks for all field teams with particular focus on malaria, heat stress, dehydration, waterborne illness, musculoskeletal strain, respiratory conditions, wounds and infections.
- Monitor worker health trends and develop proactive preventative interventions based on clinical data and field observations.
- Coordinate vaccination screening and immunisation referrals for all personnel, ensuring vaccination requirements are met before deployment.
- Promote hygiene, sanitation and disease-prevention practices across all nurseries, planting zones, base camp facilities and worker gathering points.
- Ensure partner organisations and contractors deploying labour to project sites meet minimum medical clearance requirements and that their workers receive appropriate wellness checks.
- Monitor and support the psychological wellbeing of personnel on extended remote postings, escalating concerns to the Deputy Programme Director where individual support is required.
- Coordinate pre-deployment medical screening for all staff in line with company policies and HSE Policy public health provisions.
3. Emergency Response and Medical Evacuation
- Lead all medical emergency response across the programme — coordinating first response, stabilisation, patient management, evacuation logistics and handover to receiving medical facilities.
- Develop, maintain and periodically test medical emergency response and evacuation plans for all project operational areas.
- Establish and maintain relationships with external emergency support providers and relevant specialist facilities.
- Ensure all project sites hold a stocked and accessible emergency medical kit and that site supervisors understand emergency escalation procedures.
- Conduct regular emergency response drills with field teams and supervisors to maintain preparedness across all sites.
- Investigate all serious medical incidents, producing root-cause analyses, corrective action plans and formal incident reports for the Deputy Programme Director and relevant Angolan authorities.
- Liaise with INSS and MAPTSS for all notifiable occupational accidents and diseases within legally required timelines.
4. Policy Development and Medical Department Building
- Develop, document and maintain the full suite of medical SOPs for the programme — covering field clinic operations, patient assessment and treatment, emergency response, medical evacuation, occupational health surveillance, medication management, record-keeping and health reporting.
- Ensure all SOPs are practical, field-appropriate, accessible to the team and reviewed and updated regularly to reflect operational learning and evolving programme needs.
- Establish the systems, processes, records management and reporting frameworks required for the medical function to operate efficiently and compliantly at scale.
- Develop and maintain the medical component of C4 Angola's HSE Policy, ensuring it accurately reflects the clinical standards and protocols in place across the programme.
5. Health Training and Awareness
- Deliver health induction content for all new staff during the structured onboarding programme, covering malaria prevention, heat stress management, snakebite response, waterborne disease prevention and field hygiene.
- Train field supervisors and team leaders in first aid awareness, basic life-saving techniques and health emergency procedures relevant to their operational context.
- Develop and deliver health awareness training for low-literacy community workers using visual, practical and scenario-based methods in Portuguese and, where possible, local languages.
- Deliver regular health-focused briefings to field teams covering seasonal health risks, hydration requirements, hygiene practices and current health trends observed across the workforce.
6. Reporting, Documentation and Coordination
- Prepare medical and occupational health reports for the Deputy Programme Director covering clinical activity, health trends, incidents, wellness findings and emerging concerns.
- Maintain complete, accurate and audit-ready medical records and occupational health documentation across all sites.
- Contribute occupational health and medical data to monthly programme reports and support health-related donor reporting requirements.
- Coordinate with operational teams — nursery, planting, fleet and logistics — to integrate medical and occupational health requirements into field planning and high-risk activity schedules.
- Liaise with Angolan health authorities and occupational health regulators to maintain compliance and support any inspection or audit processes.
KEY SKILLS AND EXPERIENCE
ESSENTIAL
- Qualification as Advanced Life Support Paramedic, EMT.
- 5+ years in clinical care, emergency response or occupational health in field conditions.
- Demonstrated experience building medical systems, SOPs and clinical protocols from the ground up.
- Strong understanding of health & safety principles and their application in labour-intensive operations.
- Strong knowledge of Angolan occupational health legislation and INSS accident reporting
- Experience delivering clinical services in resource-limited or remote environments.
- Strong clinical record-keeping, documentation and reporting discipline.
- Good communication skills and ability to build trust with field teams.
- Ability to speak Portuguese — written and spoken. Local language ability strongly preferred.
- Able and willing to be based full-time on site in Luena, Angola.
DESIRABLE
- Wilderness First Responder, Remote Site Medic or equivalent field medical certification
- Occupational health certification or equivalent formal qualification
- Experience in agriculture, forestry, construction, restoration or similar field environments
- Familiarity with community health challenges (e.g. heat illness, vector-borne diseases).
APPLICATION PROCESS
To apply for the position, please send your CV to Tammy McDonnell ([email protected]).
Applications will remain open until a suitable candidate has been found. C4 reserves the right not to fill a position or to withdraw an opening at any time. If you have not received any communication from us within 21 days, kindly consider your application as unsuccessful.
