As Spa Guest Services Agent (GSA), I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
I will fully embrace, implement, safeguard and internally market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the human resources and training functions.
Responsibilities
In this role, I will assume full responsibility for the efficient operation of all guest experience tasks to provide exceptional products and services within brand operating standards.
I will perform the following relevant tasks for this role:
Qualification
To execute the position of SPA GSA, I confirm that I have the required qualifications>
I have least two years’ experience in a similar or higher role within luxury spas and health clubs, supported by proven certifications and diplomas.
I am a personally involved, visible and proactive host with excellent organizational skills, an intuitive sense of product and service quality, and a strong passion for excellence.
I have a clear understanding of the sophisticated needs of luxury customers and proven experience working positively in a cross-cultural environment.
My technical skills include MS Office: Word, Excel, PowerPoint and Outlook.
I consistently keep myself updated on the latest trends in fitness and wellness.
I have an excellent command of written and spoken English, along with knowledge of the local language and customs.
I am committed to maintaining a thorough understanding of Six Senses, including its guidelines, rules and regulations, brand and operating standards, facilities and services.
The above is intended to provide an overview of the role and responsibilities for a Spa Guest Services Agent at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.
