Transform Your Career with KRUK Spain
KRUK Spain, part of the renowned KRUK Group, is a leader in debt collection with more than 25 years of experience. With a team of over 500 professionals in Spain and more than 3,000 worldwide, we operate across key European markets such as Spain, Italy, Romania, and Poland. Guided by our core values — respect, cooperation, responsibility, progress and development, and simplicity — we are committed to building long-term, responsible solutions that improve people’s financial well-being.
The Role
In a context of growth and transformation, we are looking for a Compliance & Operational Risk Manager who will play a key strategic role in ensuring that KRUK Spain operates within the highest regulatory and ethical standards.
Beyond ensuring compliance, this role is critical in shaping how risk and compliance support the business, driving a culture of accountability, anticipation, and sound decision-making. The position has a direct impact on the company’s sustainability, reputation, and alignment with both local regulations and KRUK Group standards.
You will lead the definition and implementation of the compliance and operational risk strategy, oversee risk management and internal control systems, and act as a key advisor to the business on regulatory and risk-related matters. You will also represent KRUK Spain before supervisory bodies such as the Bank of Spain, ensuring a solid, credible, and professional positioning of the company.
What will make you successful in this role?
We are looking for a professional who combines strong technical expertise with real leadership and influence capacity — someone who not only understands regulation but knows how to translate it into business decisions and challenge stakeholders when needed.
This role requires a strong foundation in compliance and operational risk, but more importantly, a set of key competencies that will define success:
- Strategic vision and business alignment: ability to connect compliance and risk frameworks with business priorities, ensuring both protection and sustainable growth.
- Analytical and critical thinking: capability to anticipate risks, understand their implications, and propose practical, value-adding solutions.
- Influence and communication skills: confidence to engage with senior stakeholders, defend expert viewpoints, and position compliance as a business enabler.
- Leadership and team development: proven ability to lead teams, develop talent, and create a culture of ownership and accountability.
- Change management mindset: ability to drive adaptation in a dynamic regulatory environment and support organizational transformation.
- Resilience and sound judgment under pressure: maintaining clarity, objectivity, and decision-making capacity in complex or sensitive situations.
- Rigor and attention to detail: ensuring excellence in reporting, controls, and regulatory documentation.
At the same time, your background will bring:
- University degree in Law, Economics, Business Administration or a related field.
- At least 7 years of experience in Compliance and/or Operational Risk roles.
- Of the above, 3 -5 years of experience working in supervised entities (preferably under the Bank of Spain framework).
- A minimum of 3 years of experience leading teams and participating in cross‑functional projects will be essential.
- Solid experience in regulatory compliance (AML, anti-bribery, data protection, crime prevention).
- Strong understanding of operational risk management frameworks, corporate governance, and internal control systems — ideally within supervised environments under the Bank of Spain.
What to expect?
You will join a leading, diverse, and inclusive company in the financial sector, where flexibility and trust are part of our way of working. We offer a hybrid model (60% remote / 40% on-site) and an environment where you can truly act as an agent of change, contributing to the evolution of the organization and strengthening its compliance culture.
This is an opportunity to take a visible and influential role, working closely with senior leadership and making a real impact on how the company manages risk and regulatory challenges.
Are you ready to make a difference? We look forward to meeting you.
