Customer Service Agent in Finance – Danish Market (Relocate to Malta)
Ready to swap grey skies for 300 days of sunshine?
Malta has become a top destination for people who want more out of life: better weather, an international community, new friends from all corners of Europe, affordable lifestyle, and a career-life where you can actually climb the ladder very fast. Many people move to Malta "for just one year"... and end up staying much longer.
If you're looking for a fresh start abroad, a place where work and sunshine go hand in hand, and a chance to build real international experience, this is a strong opportunity.
Our client is now looking for a Danish-speaking Customer Service Agent to join their growing team in Malta. You’ll be part of a supportive Scandinavian team, working closely with the Danish Team Leader and collaborating with colleagues across the company.
What You'll Be Doing-
Guide customers through onboarding, documentation, and product information
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Provide accurate and helpful support regarding products, services, and payment options
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Identify and follow up on potential sales opportunities
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Communicate with customers via email, SMS, and phone
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Ensure compliance with internal guidelines, industry standards, and legal requirements
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Work closely with Payments and Collections teams to ensure clear, efficient processes
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Contribute to maintaining a friendly, positive team culture
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Assist with various customer service–related tasks as needed
Additional Responsibilities-
Help prepare sales reports and documentation
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Support training and onboarding of new colleagues
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Assist in documenting workflows and team processes
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Suggest improvements to tools, systems, and routines
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Handle ad hoc tasks requested by the Head of New Markets
Requirements
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Fluency in Danish and strong English skills
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Experience with sales & customer service
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Understanding of customer onboarding and verification processes
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Strong communication skills with a results-oriented mindset
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High attention to detail and ability to take initiative
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Service-minded, reliable, and a team player
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Comfortable working independently when needed
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Competence in Microsoft Office, especially Excel
Benefits
You’ll be joining a workplace that values teamwork, genuine collaboration, and personal growth. Expect a welcoming environment with colleagues from across Europe, and plenty of opportunities to develop your career.
Perks include:
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Competitive salary + performance bonuses and benefits
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Clear development and progression opportunities
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Great coffee, cocoa, and Friday beers
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Relocation bonus to get your life in Malta started
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Regular team celebrations and social events
