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We are seeking a highly skilled Optical Network Engineer with expertise in optical technologies and hands-on experience with Ciena equipment. The ideal candidate will be responsible for performing network software upgrades, conducting network audits, and providing technical support.
YOUR ROLE
- Perform network software upgrades on Ciena devices (OME6500, RLS, Waveserver).
- Conduct customer network audits, network assessments, and prepare MOP (Method of Procedure).
- Work closely with the Project Management team and provide daily progress reports.
- Maintain project documents, daily status reports, and project closing documents.
- Address upgrade-related issues/alarms and provide resolutions to customers.
- Prepare prerequisites for software upgrades well in advance.
- Coordinate with customers before and after activities to validate the status of upgraded devices.
