Salary: €30,000 – €38,000 per year, depending on experience and qualifications
About the Company
SoftwareOne Spain is part of a global technology solutions provider specializing in software and cloud services for businesses worldwide. Our Madrid office supports clients across different industries by delivering reliable IT services, technical support, and digital transformation solutions.
Key Responsibilities
- Provide technical support for hardware, software, and network-related issues
- Assist employees and clients with troubleshooting and system access
- Install, configure, and maintain IT equipment and applications
- Monitor and resolve support tickets within agreed response times
- Support onboarding and setup for new employees
- Maintain accurate technical documentation and system records
- Collaborate with internal IT teams to improve support processes
Candidate Requirements
- Previous experience in IT support, help desk, or technical assistance roles
- Knowledge of Windows operating systems, Microsoft 365, and basic networking
- Strong troubleshooting and problem-solving skills
- Good communication and customer service abilities
- Ability to prioritize tasks and work in a team environment
- Professional level of English required; Spanish is preferred
- Relevant IT certifications are considered an advantage
What We Offer
- Competitive annual salary
- Full-time permanent position
- Professional training and career development opportunities
- International and collaborative working environment
- Modern office location in Madrid
Sueldo: 2.000,00€-2.800,00€ al mes
Ubicación del trabajo: Empleo presencial
