This position is ideal for early‑career to junior‑level professionals to join the Clinical Operations Software (ClinOPS SW) team as a Junior Business Analyst, supporting the optimization of internal production flows involving 3D CAD systems. Partnering closely with Operations Engineering, development teams, and global Operations Centers, you will help translate business needs into clear requirements, provide data‑driven insights, and contribute to building scalable, high‑quality solutions. This role plays an important part in improving operational efficiency, reducing workarounds, and enabling continuous improvement across global operations.
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Support ClinOPS SW initiatives by measuring potential and production impact of new features and improvements across internal production systems.
- Design, clarify, and document business, functional, and non‑functional requirements in collaboration with internal and external stakeholders.
- Create, maintain, and review formal documentation such as Software Requirements Specifications (SRS) and Requirements Traceability Matrices (RTM).
- Perform stakeholder demos and reviews to validate requirements and proposed solutions.
- Conduct statistical and data analysis using data lake and database sources, including impact analysis, success rate evaluation, and applicability assessments.
- Support dataset gathering, creation, labeling, and automated analysis to establish reliable ground truth for analysis and decision‑making.
- Create and validate prototypes for new ideas or process improvements in collaboration with the development team.
- Support Stage Gate processes for team projects from a documentation and requirements standpoint.
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Education: Bachelor’s degree in Business, Engineering, Computer Science, Data Analytics, or a related field, or equivalent practical experience.
- Experience: 3+ years of experience and strong interest in business analysis, requirements engineering, or process improvement roles.
- Technical skills: Ability to write basic SQL queries; familiarity with data analysis concepts. Experience with Python or similar programming languages is a plus.
- Documentation: Experience supporting or creating structured, formal documentation.
- Communication: Confident spoken English and the ability to communicate clearly with technical and non‑technical stakeholders.
- Ways of working: Strong organizational skills, ability to systematize information, and manage multiple ongoing activities in parallel.
Nice to have:
- Experience working with 3D CAD, manufacturing, or operational systems in a production environment.
- Exposure to data visualization, analytics platforms, or automated reporting tools.
- Proactive mindset with an interest in continuous improvement and process optimization.
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
Want to discover more about exocad and Cubicure? Click on their names for additional information.
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.