Overview:
This is a Home Office role based in Spain or France that will require significant travelling (75% at least including 10 days per month in Morocco)
We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.
Responsibilities:
- Building and maintaining relationships to Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA
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Manage customer performance through the establishment, communication and clarification of expectations
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Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity
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Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese
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Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers
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Develop and implement account plans, present, and successfully negotiate commercial offers
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Progress business opportunities and achieve / exceed revenue budget and growth targets
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Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer
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Resolve customer issues, conflicts and define unmet needs
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Provide information on the profitability and financial situation of key customers for credit risk assessment
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Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio
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Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office)
Qualifications:
- BSc/MSc degree in Technical / Scientific / Commercial education
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Native Arab speaker, fluent in Spanish, English and French.
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Minimum 5 years of functional sales / business development / application engineering experience
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Experience in engineering plastics/polymers/TPE/TPV
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Experience in building and maintaining strong relationships with customers and key industry/market influencers
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Results oriented and strongly customer-focused
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Experience in driving development projects and accomplishing and exceeding defined objectives/goals
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Understand customer needs to develop solutions to grow business
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Solid commercial negotiation skills
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Coordinating work of global and regional teams; at ease with virtual working
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Proven track record in getting excellent results by exercising sales excellence & best practices
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Self-starter, independent achiever and highly motivated
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Ability to interact at multiple levels in customer organizations, including senior management
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Willingness to travel and prospect
