Role description
We are still looking for the very Top Talent…and we would be delighted if you were to join our team!
More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
What we look for?
We are looking for a Technology Operations Program Coordinator to join our team and drive the execution of key cross-functional technology initiatives at both global and local levels.
This is a strategic coordination role, focused on technology governance, execution tracking, operational resilience, and transformation delivery. You will play a critical role ensuring that strategic technology initiatives are translated into structured, actionable delivery plans with full visibility at executive level.
You will work closely with distributed teams across cybersecurity, infrastructure, application management, architecture, and global product organizations.
Collaboration 100% remote within Spain.
Key Responsibilities:
- Drive the execution of security improvement initiatives across global and local teams
- Track technology risks, incidents, remediation plans, and mitigation activities
- Monitor delivery milestones, dependencies, blockers, and escalation points
- Ensure alignment with global cybersecurity standards and reporting requirements
- Prepare consolidated reporting for senior technology leadership
- Facilitate governance forums and follow up on remediation actions
- Lead coordination of local application and platform decommissioning initiatives
- Support transitions from local solutions to global products or retirement due to risk, cost, or obsolescence
- Maintain consolidated roadmaps including milestones, ownership, and dependencies
- Coordinate across application owners, product teams, cybersecurity, architecture, and operations
- Track execution progress, risks, blockers, and expected business/operational benefits
- Ensure governance and reporting consistency across all initiatives
- Coordinate definition and reporting of operational technology metrics
- Support standardized reporting (incidents, availability, MTTR, operational risks, service health, resilience KPIs)
- Establish governance practices, reporting cadences, and ownership models
- Drive visibility on operational performance and risk trends
- Promote continuous improvement initiatives focused on resilience and stability
- Coordinate cross-team initiatives to improve incident management maturity and service reliability
Mandatory requirements:
Minimum 4-5 years of experience
Strong experience in technology program coordination and governance
Proven ability to manage complex initiatives across multiple teams and geographies
Solid understanding of:
- Enterprise applications
- Cybersecurity
- Infrastructure
- IT operations & service management
- Operational resilience
Excellent
stakeholder management and communication skillsAbility to influence and drive alignment without direct authority
Strong experience in executive reporting and communication
Structured mindset with experience in:
- Planning & governance
- Dependency & risk management
- Escalation handling
Experience working in
large, global, matrixed organizations- English B2/C1
What can we offer?
- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
- Numerous benefits (Heath Care Plan, teleworking compensation, Life and Accident Insurances).
- `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)
- Free access to several training platforms
- Professional stability and career plans
- UST also, compensates referrals from which you could benefit when you refer professionals.
- The option to pick between 12 or 14 payments along the year.
- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
- UST Club Platform discounts and gym Access discounts
If you would like to know more, do not hesitate to apply and we’ll get in touch to fill you in details. UST is waiting for you!
In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.
Skills
service delivery management,cybersecurity infrastructure,user interface,cybersecurity standards,
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
