The Technology Delivery Office Lead is responsible for leading the IT delivery execution function and governance, ensuring the successful delivery of the enterprise technology portfolio projects from initiation through value realization. The role establishes and operates the governance frameworks, delivery standards, methodologies, and execution practices that enable initiatives to be delivered consistently, efficiently, and in alignment with business priorities and strategic objectives.
Working in close partnership with the IT Digital Enablement Leads — who own business engagement, strategy, and demand management within their respective value streams — the Technology Delivery Office Lead ensures initiatives transition effectively from prioritization into project execution and deliver measurable business outcomes.
The role leads a team of Project and Program Managers and is accountable for portfolio execution oversight, delivery performance, cross-functional coordination, risk and dependency management, resource planning, and executive reporting. The Technology Delivery Office Lead also defines and evolves the IT delivery operating model, balancing Agile, hybrid, and traditional methodologies while continuously strengthening delivery capabilities, governance maturity, and operational discipline across IT.
This position reports to the Senior Director of IT Digital Enablement.
