About Mapal
We are a fast-growing B2B SaaS company transforming how hospitality businesses operate through technology. Mapal Group provides an integrated platform that helps restaurants, hotels, and contract catering brands optimize operations, empower their teams, and scale efficiently. Operating across Europe, the UK, and LATAM, we continue to expand our footprint as we accelerate our growth.
Our Culture
Our culture is shaped by six core values: Commitment, Customer Obsession, One Team, Ownership, Resilience, and Think Big. These values drive everything we do, from how we support our customers to how we work together as a team. We seek individuals who embody these values, bringing passion and creativity to their work, taking ownership of their contributions, and embracing collaboration and innovation to achieve ambitious goals.
Role Overview
As a Billing and Invoicing Specialist, you will play a pivotal role in supporting accurate and timely billing processes within the organization. You will be responsible for generating invoices, reconciling accounts, and resolving any discrepancies to maintain efficient financial operations. Attention to detail, strong numerical skills, and proficiency in relevant software are essential for success in this role.
Key Responsabilities
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Generate and distribute accurate invoices to clients in a timely manner.
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Review billing data for accuracy and completeness, ensuring adherence to company policies and procedures.
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Manage the full administrative lifecycle of contracts and contractual documentation, including preparation, review, electronic signature coordination, and follow-up through to proper execution.
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Coordinate the post-signature processing of contracts within the company’s ERP system, ensuring correct service activation, updating of commercial terms, and alignment with billing and revenue recognition processes.
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Maintain updated records of billing activities, including payments, adjustments, and outstanding balances.
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Collaborate with internal teams, such as sales and customer service, to resolve billing discrepancies and address customer inquiries.
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Reconcile accounts receivable ledger to ensure accuracy and completeness of financial data.
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Monitor accounts to identify overdue payments and follow up with clients to secure timely payments.
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Prepare and analyse financial reports related to billing activities, providing insights to management as needed.
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Stay informed about industry regulations and best practices related to billing and invoicing processes.
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Assist with month-end and year-end financial closing activities, including account reconciliation and reporting.
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Continuously seek opportunities to streamline billing processes and improve efficiency.
✅ Qualifications
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Fluent English - C1
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Proven experience of 1 year in similar roles
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Knowledge of office invoices, billing, etc.
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Office365.
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Versatile to adopt different functions within the administration department.
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Resolution capacity, desire to learn and work as a team.
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Desirable: Microsoft Business Central
Conditions:
- Flexible work life balance with hybrid work model (Monday and Friday remote working)
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Flexible Schedule: 8 to 17 – 40h per week.
Equal Employment Opportunity
At Mapal, we believe our differences make us stronger. We’re proud to offer equal opportunities to everyone, no matter your background, identity, or life experience. What matters most to us is your talent, your passion, and the ideas you bring to our team. We’re committed to creating an inclusive workplace where everyone feels valued, respected, and supported. In line with applicable European regulations, we provide reasonable accommodations for candidates and employees with disabilities. If you require any assistance during the application or interview process, please inform the Talent Acquisition team.
