Head of Studies / Director of Studies / Academic Coordinator
What’s Up! Living English is a growing language academy specialising in teaching English as a foreign language to adults and teenagers.
As we continue to expand across Spain, we are looking for a Head of Studies for Madrid to lead our academic team and help create the dynamic, social and high-quality learning environment our centres are known for.
This is an excellent opportunity for an experienced teacher ready to take the next step into academic management, or for a current academic leader looking to grow within a fast-paced and people-focused organisation.
Learn more about us at www.whatsup.es
What you’ll do
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Lead, support and develop a team of teachers, fostering a positive and collaborative working environment
- Plan and manage class schedules in line with student demand
- Deliver classes as needed and coordinate cover for teacher absences
- Monitor academic quality through observations, feedback, and ongoing training
- Run regular team meetings and contribute to teacher development and performance reviews
- Work closely with centre management on daily operations and academic planning
- Build strong relationships with students and support a high level of customer satisfaction
- Coordinate teacher schedules, holidays and Saturday rotas
- Support and promote school events and ensure academic team engagement
- Degree (or equivalent experience)
- Teaching qualification (e.g. CELTA, Trinity CertTESOL, PGCE TEFL, or equivalent)
- Strong communication and interpersonal skills
- Ability to mentor and support teachers at different stages of their careers
- Proven organisational and time-management skills
- Confidence working with digital tools and systems
- High level of English (C2 or equivalent)
- Upper-intermediate level of Spanish (B2 or equivalent)
- Legal right to work in Spain
Desirable
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Previous experience in academic management or coordination
- A proactive, solutions-focused mindset
- Strong people skills and a collaborative approach
- Enthusiasm for working in a social, student-centred environment
What we offer
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A supportive and international working environment
- Opportunities for professional development and career progression
- Ongoing training and mentoring
- A dynamic role with real impact on both teachers and students
- The chance to be part of a growing organisation with new centre openings
- Regular social and team-building events
Equality & inclusion
What’s Up! Living English is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds, identities and experiences, and we believe diversity strengthens our team and our teaching.
