As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers.
You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
What you will do:
- Perform pre-installations, installations, and maintenance activities for our equipment
- Deliver technical training both internally and externally as required
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation
- Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction
- Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets
- Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings
What you need to have:
- Prior experience as a Field Service Engineer or Technical Service Engineer
- Technical qualification or degree in Electrical, Electronics, Networking, or Mechanics
- Strong interest in emerging tech and proactive continuous learning
- Prior experience with software and a strong understanding of software logic is highly advantageous
- Knowledge of Vision Cameras a plus
- Ability to technically assess situations and issues, and proactively advise on solutions
- Capable of prioritizing and managing multiple responsibilities effectively
- Excellent interpersonal and communication skills
- Fluency in Spanish and upper-intermediate level of English
What we offer:
- Bonus scheme
- Health & Life Insurance
- Meal allowance
- Flex Salary
- Company car
- Employee Assistance Program
- Fringe benefits (Christmas, birth/adoption)
- Recruitment Referral bonus
- Growth Opportunities within an international environment
You’ll only be the right candidate if you are aligned to our values and culture:
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then
Pay: 30,000.00€ - 34,000.00€ per year
Work Location: In person
