At Mondraker, we’ve been designing groundbreaking bikes for over 25 years.
Innovation, technology, and our passion for MTB have taken us to the top — and we continue working hard toward the future.
We are now looking for a Customer Service Representative with strong technical skills — someone who not only enjoys speaking with customers, but also understands bikes inside and out. If taking apart and rebuilding a frame feels as natural to you as riding itself, and you enjoy helping people, this is your opportunity.
Your Mission
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Serve as the main point of contact for dealers regarding all technical questions related to mechanics and components
- Answer questions about assembly, maintenance, compatibility, and upgrades
- Diagnose technical issues and handle warranty claims quickly and accurately
- Work closely with the product team by providing real-world feedback to improve our bikes
- Collaborate with sales, logistics, and product management to deliver 360° solutions
What We Offer
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Be part of a leading and innovative brand in the MTB and global cycling industry
- Work in a dynamic, international, and young environment where your opinion matters
- Real opportunities for growth and technical specialization
- Exclusive discounts on Mondraker bikes and components
- Internal events and team activities that usually end on two wheels
- The satisfaction of solving problems and helping riders around the world get back on the trails
Join Mondraker and turn your technical passion for cycling into your next great adventure.
